Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
LGAEHRR402A Mapping and Delivery Guide
Respond to environmental health complaints
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | LGAEHRR402A - Respond to environmental health complaints |
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Description | This unit covers the skills and knowledge required to respond to environmental health complaints and conduct preliminary investigations under direction and supervision.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Prerequisite Unit/s | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Contact complainant to gather and provide information |
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Element: Plan preliminary investigation of complaints |
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Element: Conduct and report on preliminary investigations |
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