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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Job requirements | Job requirements may include: instructions from supervisor/management work schedules and completion dates specific client requirements site requirements security clearance and access requirements reporting and documentation requirements budget allocations associated legislation which may include Building Code of Australia (BCA) and Australian standards |
Appropriate person | Appropriate person may include: client site managers project managers engineers and technicians technical experts line managers/supervisors colleagues regulatory personnel security consultants locksmiths architects and interior designers |
Organisational requirements | Organisational requirements may include: legal and organisational operational policies and procedures operations manuals induction and training materials insurance policy agreements client and organisational confidentiality requirements organisational goals/objectives/plans/systems/ processes employer and employee rights and responsibilities own role, responsibility and delegation quality and continuous improvement processes and standards client service standards defined resource parameters occupational health and safety (OHS) policies/procedures/programs emergency and evacuation procedures duty of care, code of conduct, code of ethics, access and equity policy, principles and practice records and information systems and processes communication channels reporting procedures |
Customer/client | Customer/client may include: owner property/other agent tenant building supervisor manager project manager architects interior designers government and legal instruments/agencies |
Scope of work | Scope of work may include: personal protection access requirements property or assets conformance with insurance legislative or other requirements |
Interpersonal techniques | Interpersonal techniques may include: verbal or non-verbal language two-way interaction constructive feedback active listening questioning to clarify and confirm understanding interpreting non-verbal and verbal messages observation techniques use of positive, confident and cooperative language control of tone of voice and body language use of language and concepts appropriate to cultural differences use of clear presentations of options and consequences demonstrating flexibility and willingness to compromise |
Specific site requirements | Specific site requirements may relate to: access and egress points time of access access codes keys passes security clearances union requirements OHS requirements building codes and regulations heritage listings noise control |
Architectural hardware | Architectural hardware may include: hinges pivots door track locks handles door furniture door closers exit devices sequence selectors cylinders keying and master keying bolts door stops door seals kick plates door protection sundry hardware sanitary hardware automatic operators access control devices disabled access hardware |
Applicable legislation, codes and national standards | Applicable legislation, codes and national standards may include: relevant commonwealth and state/territory legislation which affect organisational operation, such as: OHS environmental issues equal employment opportunity industrial relations anti-discrimination and diversity licensing arrangements Australian standards quality assurance and certification requirements relevant industry codes of practice trade practices award and enterprise agreements privacy related legislation |
Information | Information may include: value or importance of assets insurance policy agreements special rooms or areas requiring higher level of protection current/proposed operating environments assets and systems activities and functions existing security systems/equipment existing management strategies business and operational plans incident history |
Assessment may involve | Assessment may involve: discussions with client visual inspections review of client floor plans and supporting documentation questioning policy/insurance companies/other bodies |
Site assessment | Site assessment may include: type and condition of building structures identification of risk areas/weak points site restrictions, regulations and requirements access and egress patterns floor plan existing security equipment/systems |
Door types | Door types may include: solid core doors hollow core doors fire rated doors acoustic doors glazed doors sliding doors folding doors frameless doors glass doors automatic doors blast doors ballistic doors security screens other door types |
Frame types | Frame types may include: steel frames aluminium frames timber frames frameless doors cavity frames sliding frames other frames |
Environmental factors | Environmental factors may include: physical enviroment (e.g. climate proximaty to salt water, pools, chemical and dusty environments) |
Computer program | Computer program may include: general and propriety software programs |
Organisational template | Organisational template may include: enterprise specific schedules documents or proformas used to document or record schedules or information |
Documentation | Documentation may include: checklists reports floor plans client briefs specifications schedules site survey |
Key systems | Key systems may include: key to differ (KD) key to alike (KA) master keyed (MK) grand master key (GMK) great grand master key (GGMK) |
Master key systems | Master key systems is a generic term to describe a group of cylinders operated by more than one key, including: restricted, semi-restricted and non-restricted system numbers manufacturer restricted factory restricted locksmith restricted/managed association restricted |