Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MARG005 Mapping and Delivery Guide
Supervise a crew

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency MARG005 - Supervise a crew
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to provide leadership and guidance to a vessel crew to optimise vessel performance. This unit applies to an individual working on a range of vessels as a Chief Integrated Rating.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations or where this is not available, in simulated workplace operational situations that replicate workplace conditions.

Resources for assessment include access to:

relevant documentation including workplace procedures, regulations, codes of practice and operation manuals including:

entry/egress reports/logs

reports to WHS/OHS officer

work permit completion after exit

written reports required by organisation

tools, equipment, material and personal protective equipment that replicate and are currently used in industry.
Prerequisites/co-requisites
Competency Field G – Teamwork
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan and implement work schedules
  • Tasks and/or jobs are identified and prioritised according to work schedules
  • Timelines, personnel and equipment are identified for each job and task
  • Work schedules are clearly communicated to crew and individuals
  • Changes to work schedules are implemented through reorganisation of priorities, and reasons are clearly conveyed to crew and individuals
  • Priority of tasks is communicated to crew and individuals
  • Tasks and/or jobs are discussed with crew and individuals, and work schedules are adjusted as required
  • Risks are identified and analysed according to with organisational policies and procedures
  • Risks are monitored and reviewed and appropriate treatment is applied to eliminate or minimise risk
       
Element: Monitor performance of tasks
  • Required standard is effectively communicated to crew and individuals to ensure understanding of allotted task
  • Instruction or technical support to achieve required standard is provided as required
  • Standard of performance is monitored to ensure achievement of outcomes
  • Feedback on performance is discussed with crew and individuals
  • Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate
       
Element: Support development of crew or individuals
  • Workload is discussed with crew and individuals on a regular basis
  • Support mechanisms are explored and implemented to address issues
  • Crew and individuals are supported to identify and resolve work-related issues
  • Crew and individuals are supported to establish and maintain effective relationships with colleagues according to the requirements of their work role
  • Areas of tension or conflict in relationships are identified and steps are taken to address contributing factors and issues
  • Mentoring, training and assessment is provided as required, to develop and enhance crew and individual skills and knowledge according to work role requirements
  • Trainee crew are supported to complete relevant training record books
       
Element: Provide leadership to crew
  • Crew is assisted to identify and work towards goals and objectives according to organisational values and directions
  • Support and encouragement is provided to crew and steps are taken to maintain or improve cooperation and cohesiveness
  • Barriers to crew effectiveness are identified and potential causes or factors contributing to these barriers are investigated
  • Strategies are put in place to enhance team effectiveness by addressing identified barriers
       
Element: Monitor application of WHS/OHS
  • Implementing work health and safety/occupational health and safety (WHS/OHS) standards is monitored to ensure safety requirements are met
  • Strategies for prevention or correction of problems are determined from monitoring process
  • Recommendations for prevention or correction of problems are made to achieve established standards
       
Element: Communicate with management, crew and individuals
  • Information affecting work is explained logically and clearly to crew and individuals verbally and/or in writing, as required
  • Effective and appropriate information provision is carried out with management
  • Concise reports are written that conform to organisational procedures
       
Element: Control entry to confined spaces
  • Requirement for confined space entry is identified
  • Confined space entry permit and any limitations are identified according to organisational procedures
  • Roles and responsibilities of crew members are confirmed according to organisational procedures
  • WHS/OHS requirements are applied throughout control of the operation
  • Entry and egress of confined space are monitored and recorded according to work permit conditions and organisational procedures
  • Communication and consultation with confined space entry team is maintained according to work permit conditions and organisational procedures
  • Documentation and reports are completed according to organisational procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan and implement work schedules

1.1

Tasks and/or jobs are identified and prioritised according to work schedules

1.2

Timelines, personnel and equipment are identified for each job and task

1.3

Work schedules are clearly communicated to crew and individuals

1.4

Changes to work schedules are implemented through reorganisation of priorities, and reasons are clearly conveyed to crew and individuals

1.5

Priority of tasks is communicated to crew and individuals

1.6

Tasks and/or jobs are discussed with crew and individuals, and work schedules are adjusted as required

1.7

Risks are identified and analysed according to with organisational policies and procedures

1.8

Risks are monitored and reviewed and appropriate treatment is applied to eliminate or minimise risk

2

Monitor performance of tasks

2.1

Required standard is effectively communicated to crew and individuals to ensure understanding of allotted task

2.2

Instruction or technical support to achieve required standard is provided as required

2.3

Standard of performance is monitored to ensure achievement of outcomes

2.4

Feedback on performance is discussed with crew and individuals

2.5

Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate

3

Support development of crew or individuals

3.1

Workload is discussed with crew and individuals on a regular basis

3.2

Support mechanisms are explored and implemented to address issues

3.3

Crew and individuals are supported to identify and resolve work-related issues

3.4

Crew and individuals are supported to establish and maintain effective relationships with colleagues according to the requirements of their work role

3.5

Areas of tension or conflict in relationships are identified and steps are taken to address contributing factors and issues

3.6

Mentoring, training and assessment is provided as required, to develop and enhance crew and individual skills and knowledge according to work role requirements

3.7

Trainee crew are supported to complete relevant training record books

4

Provide leadership to crew

4.1

Crew is assisted to identify and work towards goals and objectives according to organisational values and directions

4.2

Support and encouragement is provided to crew and steps are taken to maintain or improve cooperation and cohesiveness

4.3

Barriers to crew effectiveness are identified and potential causes or factors contributing to these barriers are investigated

4.4

Strategies are put in place to enhance team effectiveness by addressing identified barriers

5

Monitor application of WHS/OHS

5.1

Implementing work health and safety/occupational health and safety (WHS/OHS) standards is monitored to ensure safety requirements are met

5.2

Strategies for prevention or correction of problems are determined from monitoring process

5.3

Recommendations for prevention or correction of problems are made to achieve established standards

6

Communicate with management, crew and individuals

6.1

Information affecting work is explained logically and clearly to crew and individuals verbally and/or in writing, as required

6.2

Effective and appropriate information provision is carried out with management

6.3

Concise reports are written that conform to organisational procedures

7

Control entry to confined spaces

7.1

Requirement for confined space entry is identified

7.2

Confined space entry permit and any limitations are identified according to organisational procedures

7.3

Roles and responsibilities of crew members are confirmed according to organisational procedures

7.4

WHS/OHS requirements are applied throughout control of the operation

7.5

Entry and egress of confined space are monitored and recorded according to work permit conditions and organisational procedures

7.6

Communication and consultation with confined space entry team is maintained according to work permit conditions and organisational procedures

7.7

Documentation and reports are completed according to organisational procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

accessing information about tasks and abilities of crew to effectively schedule tasks

addressing legal, legislative and industrial requirements

adjusting scheduling to meet contingencies

analysing relevant workplace data to identify hazards, assess risks, and design and implement appropriate work health and safety (WHS)/occupational health and safety (OHS) control measures

applying relevant WHS/OHS requirements and work practices

assessing resources needed to maintain systematic approach to required tasks

calculating job times and manipulating scheduling to make the most efficient use of personnel and equipment

communicating ideas and information effectively to crew

determining job priorities

identifying, interpreting and analysing risks relevant to work being performed

enhancing individual performance

establishing procedures that enable feedback from crew and encourage suggestions that might enhance performance

monitoring performance of crew members

monitoring performance of tasks and adjusting scheduling

operating any equipment pertinent to controlling confined space entry

providing instruction to achieve the required standard

providing the required amount of detail in reports

supporting effective team processes and work functions

using appropriate information technology and software.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

appropriate emergency response procedures

appropriate signage, symbols, labels and barriers

effective communication techniques required to communicate with a crew on board a vessel

entry permit procedures

incident and accident investigation

individual behaviour and differences

key principles of team dynamics, team leadership and management

legislation, organisational policies and procedures relevant to confined spaces

organisational human resource management policies

relevant WHS/OHS requirements, work practices

reporting procedures for WHS/OHS matters

risk management principles and appropriate treatments

techniques for supporting a team to develop mutual concern and camaraderie

techniques used to resolve conflict within a team

techniques/methods used to identify and/or analyse risk

work scheduling procedures

workforce development, the importance of determining the skill level of workers and ways of improving these skills

workplace employment awards or agreements and work conditions.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan and implement work schedules

1.1

Tasks and/or jobs are identified and prioritised according to work schedules

1.2

Timelines, personnel and equipment are identified for each job and task

1.3

Work schedules are clearly communicated to crew and individuals

1.4

Changes to work schedules are implemented through reorganisation of priorities, and reasons are clearly conveyed to crew and individuals

1.5

Priority of tasks is communicated to crew and individuals

1.6

Tasks and/or jobs are discussed with crew and individuals, and work schedules are adjusted as required

1.7

Risks are identified and analysed according to with organisational policies and procedures

1.8

Risks are monitored and reviewed and appropriate treatment is applied to eliminate or minimise risk

2

Monitor performance of tasks

2.1

Required standard is effectively communicated to crew and individuals to ensure understanding of allotted task

2.2

Instruction or technical support to achieve required standard is provided as required

2.3

Standard of performance is monitored to ensure achievement of outcomes

2.4

Feedback on performance is discussed with crew and individuals

2.5

Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate

3

Support development of crew or individuals

3.1

Workload is discussed with crew and individuals on a regular basis

3.2

Support mechanisms are explored and implemented to address issues

3.3

Crew and individuals are supported to identify and resolve work-related issues

3.4

Crew and individuals are supported to establish and maintain effective relationships with colleagues according to the requirements of their work role

3.5

Areas of tension or conflict in relationships are identified and steps are taken to address contributing factors and issues

3.6

Mentoring, training and assessment is provided as required, to develop and enhance crew and individual skills and knowledge according to work role requirements

3.7

Trainee crew are supported to complete relevant training record books

4

Provide leadership to crew

4.1

Crew is assisted to identify and work towards goals and objectives according to organisational values and directions

4.2

Support and encouragement is provided to crew and steps are taken to maintain or improve cooperation and cohesiveness

4.3

Barriers to crew effectiveness are identified and potential causes or factors contributing to these barriers are investigated

4.4

Strategies are put in place to enhance team effectiveness by addressing identified barriers

5

Monitor application of WHS/OHS

5.1

Implementing work health and safety/occupational health and safety (WHS/OHS) standards is monitored to ensure safety requirements are met

5.2

Strategies for prevention or correction of problems are determined from monitoring process

5.3

Recommendations for prevention or correction of problems are made to achieve established standards

6

Communicate with management, crew and individuals

6.1

Information affecting work is explained logically and clearly to crew and individuals verbally and/or in writing, as required

6.2

Effective and appropriate information provision is carried out with management

6.3

Concise reports are written that conform to organisational procedures

7

Control entry to confined spaces

7.1

Requirement for confined space entry is identified

7.2

Confined space entry permit and any limitations are identified according to organisational procedures

7.3

Roles and responsibilities of crew members are confirmed according to organisational procedures

7.4

WHS/OHS requirements are applied throughout control of the operation

7.5

Entry and egress of confined space are monitored and recorded according to work permit conditions and organisational procedures

7.6

Communication and consultation with confined space entry team is maintained according to work permit conditions and organisational procedures

7.7

Documentation and reports are completed according to organisational procedures

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Work schedules include one or more of the following:

organisational standards relating to service delivery or outcomes specific to work role

resources required

specific plans for implementing identified work arrangements

timeframe for achieving outcomes

training plans to develop required skills and knowledge

Monitoring performance may include one or more of the following:

discussions with crew member/s

identifying training and development needs

mentoring training and assessment of crew members

reviewing and discussing factors that have affected individual work schedules

reviewing individual’s work schedule

Organisational values and directions include one or more of the following:

duty of care

first aid

grievance management

harassment

person-centred approach

service delivery standards

specific values, standards and approaches relevant to work role

WHS/OHS

workplace behaviours

Strategies must include:

review of:

policies and procedures

roster arrangements or associated work conditions

systems, equipment or work practices

Confined spaces include one or more of the following:

any compartment or area with limited opening for access, no escape route, and with limited natural ventilation and the capability of accumulating a toxic, flammable or explosive atmosphere, or of being flooded such as:

pump rooms

cargo holds

ballast, fresh water and other tanks

Limitations include one or more of the following:

emergency situation requirements

equipment and/or clothing, and personal protective equipment requirements

maximum/minimum numbers in teams entering confined space

medical constraints on personnel entering confined space

monitoring/testing requirements

time limitations for working within confined space or before returning to confined space

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Tasks and/or jobs are identified and prioritised according to work schedules 
Timelines, personnel and equipment are identified for each job and task 
Work schedules are clearly communicated to crew and individuals 
Changes to work schedules are implemented through reorganisation of priorities, and reasons are clearly conveyed to crew and individuals 
Priority of tasks is communicated to crew and individuals 
Tasks and/or jobs are discussed with crew and individuals, and work schedules are adjusted as required 
Risks are identified and analysed according to with organisational policies and procedures 
Risks are monitored and reviewed and appropriate treatment is applied to eliminate or minimise risk 
Required standard is effectively communicated to crew and individuals to ensure understanding of allotted task 
Instruction or technical support to achieve required standard is provided as required 
Standard of performance is monitored to ensure achievement of outcomes 
Feedback on performance is discussed with crew and individuals 
Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate 
Workload is discussed with crew and individuals on a regular basis 
Support mechanisms are explored and implemented to address issues 
Crew and individuals are supported to identify and resolve work-related issues 
Crew and individuals are supported to establish and maintain effective relationships with colleagues according to the requirements of their work role 
Areas of tension or conflict in relationships are identified and steps are taken to address contributing factors and issues 
Mentoring, training and assessment is provided as required, to develop and enhance crew and individual skills and knowledge according to work role requirements 
Trainee crew are supported to complete relevant training record books 
Crew is assisted to identify and work towards goals and objectives according to organisational values and directions 
Support and encouragement is provided to crew and steps are taken to maintain or improve cooperation and cohesiveness 
Barriers to crew effectiveness are identified and potential causes or factors contributing to these barriers are investigated 
Strategies are put in place to enhance team effectiveness by addressing identified barriers 
Implementing work health and safety/occupational health and safety (WHS/OHS) standards is monitored to ensure safety requirements are met 
Strategies for prevention or correction of problems are determined from monitoring process 
Recommendations for prevention or correction of problems are made to achieve established standards 
Information affecting work is explained logically and clearly to crew and individuals verbally and/or in writing, as required 
Effective and appropriate information provision is carried out with management 
Concise reports are written that conform to organisational procedures 
Requirement for confined space entry is identified 
Confined space entry permit and any limitations are identified according to organisational procedures 
Roles and responsibilities of crew members are confirmed according to organisational procedures 
WHS/OHS requirements are applied throughout control of the operation 
Entry and egress of confined space are monitored and recorded according to work permit conditions and organisational procedures 
Communication and consultation with confined space entry team is maintained according to work permit conditions and organisational procedures 
Documentation and reports are completed according to organisational procedures 

Forms

Assessment Cover Sheet

MARG005 - Supervise a crew
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MARG005 - Supervise a crew

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: