- MEM11005B - Pick and process order
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MEM11005B Mapping and Delivery Guide
Pick and process order
Version 1.0
Issue Date: April 2024
| Qualification | - |
Unit of Competency | MEM11005B - Pick and process order |
|---|---|---|---|
| Description | This unit covers receiving an order, picking an order, checking against documentation, placing in the correct area and completing enterprise documentation. | ||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | This unit applies where the employee needs to exercise knowledge of the enterprise product range and the procedures, practices and standards for the storage and handling of a product.If materials handling equipment skills are needed, Unit MEM11010B (Operate mobile load shifting equipment) should be accessed.Simple handling of goods not requiring the ability to identify different products or to interact with inventory records and stock location systems is covered by Unit MEM11010B (Operate mobile load shifting equipment) or Unit MEM11011B (Undertake manual handling).Band: AUnit Weight: 4 | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | |||
| Competency Field | Materials handling | ||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
|---|---|---|---|---|---|---|---|---|
| Elements of Competency | Performance Criteria | |||||||
| Element: Receive order |
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| Element: Pick order |
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| Element: Finalise order picking |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | A person who demonstrates competency in this unit must be able to pick and process orders and store products according to enterprise procedures. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts. |
Context of and specific resources for assessment | This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate. This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with picking and processing orders or other units requiring the exercise of the skills and knowledge covered by this unit. |
Method of assessment | Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. |
Guidance information for assessment | |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills |
Look for evidence that confirms skills in: reading and interpreting routine information on written orders and standard operating procedures. May include simple drawings using materials handling equipment in a warehouse identifying dangerous goods following oral instruction entering routine and familiar information onto proformas and standard workplace forms |
Required knowledge |
Look for evidence that confirms knowledge of: safe manual handling procedures reasons for selecting materials handling equipment safe storage and handling procedures for a range of products including dangerous goods applicable Material Safety Data Sheets applicable industry standards, national/Australian standards, NOHSC guidelines, State/Territory regulatory codes of practice/standards use and application of personal protective equipment safe work practices and procedures hazards and control measures associated with picking and processing orders |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Materials handling equipment | Forklift, order picker, WAVE truck, pallet trucks, wheelbarrow, trolleys, sack truck |
Storage and handling requirements | As per legislative requirements e.g. dangerous goods and storage of poisons acts and regulations |
Enterprise documentation | Invoices, orders, returns, recording cards, inventory documentation, maintenance inventories, etc. and may include documents (hardcopy or electronic) required by legislation |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Orders are received and checked for errors. | |||
| Product to be picked is identified. | |||
| Materials handling equipment appropriate to products is selected and used, if required. | |||
| Products to be picked are located using standard operating procedures. | |||
| Order is picked accurately, either by manual handling or using materials handling equipment. | |||
| Product is handled according to storage and handling requirements identified in standard operating procedures/regulations. | |||
| Picked order is checked against documentation. | |||
| Picked order is placed in correct area for consolidation. | |||
| Enterprise documentation is completed. |
Forms
Assessment Cover Sheet
MEM11005B - Pick and process order
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
MEM11005B - Pick and process order
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: