• MEM30024A - Participate in quality assurance techniques

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MEM30024A Mapping and Delivery Guide
Participate in quality assurance techniques

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency MEM30024A - Participate in quality assurance techniques
Description This unit covers participating in quality improvement programs at a basic level.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to all fields of engineering. Skills are applied to working in teams and work is carried out under supervision.Band: 0Unit Weight: 0
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Path 1MEM15001B Perform basic statistical quality control
Competency Field Engineering technician
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Interpret and apply quality standards and procedures
  • Quality standards and procedures are interpreted and applied to individual and teamwork in accordance with standard operating procedures.
       
Element: Monitor and report on quality
  • Quality of all received, in-work and finished materials and products is monitored as required in accordance with standard operating procedures.
  • Designated process improvement tools are used either individually or in a team to identify and solve design, development and production quality problems.
  • Designated analytical tools are used to evaluate principal causes of process variation in consultation with the team or other subject experts.
  • Further action to improve quality is recommended, where required, using standard operating procedures.
       
Element: Assist in implementing approved improvement strategy or strategies
  • Key indicators and performance measures are established and agreed in consultation with the team or other subject experts.
  • Process, product output is measured against key indicators in consultation with the team or other subject experts.
  • Steps are taken to lock in improvements in accordance with standard operating procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to participate in quality assurance techniques - basic. Competency in this unit cannot be claimed until all prerequisites have been satisfied.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Context of and specific resources for assessment

This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate.

This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with participating in quality assurance techniques - basic, or other units requiring the exercise of the skills and knowledge covered by this unit.

Method of assessment

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Guidance information for assessment


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Look for evidence that confirms skills in:

undertaking problem solving

undertaking basic arithmetic calculations

interpreting known data

using standard texts and references

undertaking simple report writing

reading and interpreting engineering specifications

Required knowledge

Look for evidence that confirms knowledge of:

the importance of quality

the key principles of quality improvement programs

the influence of variation

use and application of Australian standards/ ISO 9000 etc.

quality policy

quality manuals

quality procedures

quality definitions

purpose of quality audits

simple sampling techniques and possible sources of sampling error and bias

simple statistical tools

problem solving techniques including:

process flow charts, interpretation and construction of simple case

cause and effect diagrams, fault trees etc.

root cause analysis

Pareto diagrams

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Quality standards and procedures

Includes quality programs such as TQC, six sigma etc., quality policy, quality manuals, ISO 9000 and associated quality standards

Process improvement tools

Includes process flow charts, cause and effect diagrams, brainstorming sessions, Pareto diagrams, check sheets, run chart, scatter diagrams etc.

Analytical tools

Can include statistical analysis, critical incident analysis, root cause analysis etc.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Quality standards and procedures are interpreted and applied to individual and teamwork in accordance with standard operating procedures. 
Quality of all received, in-work and finished materials and products is monitored as required in accordance with standard operating procedures. 
Designated process improvement tools are used either individually or in a team to identify and solve design, development and production quality problems. 
Designated analytical tools are used to evaluate principal causes of process variation in consultation with the team or other subject experts. 
Further action to improve quality is recommended, where required, using standard operating procedures. 
Key indicators and performance measures are established and agreed in consultation with the team or other subject experts. 
Process, product output is measured against key indicators in consultation with the team or other subject experts. 
Steps are taken to lock in improvements in accordance with standard operating procedures. 

Forms

Assessment Cover Sheet

MEM30024A - Participate in quality assurance techniques
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MEM30024A - Participate in quality assurance techniques

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: