Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSMOPS212 Mapping and Delivery Guide
Use organisation computers or data systems

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency MSMOPS212 - Use organisation computers or data systems
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers the skills and knowledge required to use organisation computers or data systems in order to work effectively. The operator will be required to select correct programs, save and retrieve data, and produce documents and spreadsheets relevant to operational or administrative functions within the organisation. This unit of competency applies to an individual working alone or as part of a team/work group and working in liaison with other shift team members and the control room operator, as appropriate. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

The collection of performance evidence:

should occur over a range of situations which include typical disruptions to normal, smooth operations and provide for demonstration of responding to problems

will typically include a supervisor/third-party report focusing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency

must include the use of appropriate tools, equipment, data and documentation

may use industry-based simulation for all or part of the unit particularly where safety, lack of opportunity or significant cost is an issue.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment in a simulated environment should use evidence collected from one or more of:

walk-throughs

pilot plant operation

demonstration of skills

industry based case studies/scenarios

‘what ifs’.

Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process, such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

As a minimum, assessors must satisfy the Standards for Registered Training Organisations 2015 assessor requirements.

Prerequisites/co-requisites
Competency Field Operations
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify applications of computer or data system for work role
       
Element: Identify data and information available from the system and its application to work role
       
Element: Identify data from work role which needs to be entered in the system
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify applications of computer or data system for work role

1.1

Identify data and information available from the system and its application to work role

1.2

Identify data from work role which needs to be entered in the system

2

Use the computer or data system

2.1

Adjust workstation equipment to meet ergonomic requirements and use appropriate posture

2.2

Log on according to procedures

2.3

Navigate system

2.4

Input data or make changes as required

2.5

Check entered or edited data is correct

2.6

Access required data/information

2.7

Output data as required

2.8

Apply system/security procedures

2.9

Use 'Help' as needed

3

Save file and exit system

3.1

Identify the need to save data and, if required, save and store data in appropriate directory or folder

3.2

Close file and/or exit applications programs without loss of data

3.3

Back-up data if required in accordance with procedures

4

Respond to routine problems with the system

4.1

Recognise routine problems that occur during the operation

4.2

Identify and take action on causes of routine problems

4.3

Log problems as required

4.4

Identify non-routine process and quality problems and take appropriate action

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and must include the ability to:

use computers or data systems to locate and access information and/or data to meet job requirements

edit information and/or input data electronically using one or more of:

keyboard

mouse

stylus

touchscreen

check that edits/data entry are accurate and complete

locate files (in file directory) or generate reports (within software) relevant to job

apply procedures, as required, for:

log in/log out (and password protection)

back-up

security (e.g. anti-virus)

intellectual property (IP)/security

apply known solutions to routine problems.

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

data systems and data security

record keeping

privacy

IP

use of internet

safety, emergency and hazard control

relevant organisation standard operating procedures (SOPs)

ergonomics of using computers and related equipment

scope and range of available data relevant to work role

routine problems that may arise and how to identify causes

types and application of software relevant to work role.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify applications of computer or data system for work role

1.1

Identify data and information available from the system and its application to work role

1.2

Identify data from work role which needs to be entered in the system

2

Use the computer or data system

2.1

Adjust workstation equipment to meet ergonomic requirements and use appropriate posture

2.2

Log on according to procedures

2.3

Navigate system

2.4

Input data or make changes as required

2.5

Check entered or edited data is correct

2.6

Access required data/information

2.7

Output data as required

2.8

Apply system/security procedures

2.9

Use 'Help' as needed

3

Save file and exit system

3.1

Identify the need to save data and, if required, save and store data in appropriate directory or folder

3.2

Close file and/or exit applications programs without loss of data

3.3

Back-up data if required in accordance with procedures

4

Respond to routine problems with the system

4.1

Recognise routine problems that occur during the operation

4.2

Identify and take action on causes of routine problems

4.3

Log problems as required

4.4

Identify non-routine process and quality problems and take appropriate action

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

legislative requirements, including work health and safety (WHS)

privacy and intellectual property (IP)

industry codes of practice and guidelines

environmental regulations and guidelines

Australian and other standards

licence and certification requirements

Procedures

All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following:

organisation procedures relevant to data systems, data security, record keeping, privacy, internet usage and IP

manufacturers’ manuals

emergency procedures

work instructions

standard operating procedures (SOPs)

safe work method statements (SWMS)

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the organisation

Computers or data systems

Computers or data systems are used for one or more of the following:

electronic documents (typically Word, Excel, email and similar)

safety, safety data and injury reporting

orders, purchasing, stock levels and scheduling

stock control, stores, warehousing and logistics

materials hazards, labelling, materials identification and material safety data sheets (MSDSs)

batch data, schedules, production planning and operations planning

product quality, statistical control, production trends and quality control

maintenance, maintenance planning, procedures and spare parts

Equipment

Equipment includes one or more of the following:

computers and stationary terminals/kiosks (stand alone and/or networked)

mobile terminals and handheld devices

smartphones and tablets

printers

mouse and keyboard

facsimile equipment

onboard terminals

scanners

bar coders

Software applications

Software applications include one or more of the following:

email

internet or intranet

word processing, database and/or spreadsheet programs

company/process-specific software

Documents

Documents include one or more of the following:

work orders

work instructions/SOPs

email

faxes

memos

tables

standard letters

standard reports

Hazards

Hazards include one or more of the following:

ergonomics and posture

repetition strain injuries

glare from monitor screens

damaged cables or connections

strains or injuries moving computer equipment

other hazards that might arise in the job/work environment

Routine problems

Routine problems must be resolved by applying known solutions.

Routine problems are predictable and include one or more of:

software problems, such as unable to access file, find correct page, send mail or input data

loose or disconnected cables

'frozen' screens

faulty monitors

keyboard problems

Known solutions are drawn from one or more of:

procedures

training

remembered experience

Non-routine problems must be reported according to relevant procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 

Forms

Assessment Cover Sheet

MSMOPS212 - Use organisation computers or data systems
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSMOPS212 - Use organisation computers or data systems

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: