Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MSMRVS401 Mapping and Delivery Guide
Assess and quote to service a recreational vehicle
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | MSMRVS401 - Assess and quote to service a recreational vehicle |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency covers the skills and knowledge required to assess and quote a job to repair and/or service a recreational vehicle. This unit of competency applies to an individual who will identify the customer’s requirements, determine other specifications for the job, calculate costs, prepare a quote and, once approved, arrange for the job to proceed.This unit of competency applies in enterprises conducting recreational vehicle servicing and repairs and may be applied in different workplaces, sectors and circumstances.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. The unit should be assessed holistically and the judgement of competence based on a holistic assessment of the evidence. The collection of performance evidence: should occur over a range of situations which include typical disruptions to normal, smooth operations will typically include a supervisor/third-party report focusing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency must include the use of appropriate tools, equipment, data and documentation may use industry-based simulation for all or part of the unit particularly where safety, lack of opportunity or significant cost is an issue. Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills. Assessment in a simulated environment should use evidence collected from one or more of: walk-throughs demonstration of skills industry based case studies/scenarios ‘what ifs’. Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process, such as workbooks, written assessments or interviews (provided a record is kept). Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate. Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit. The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed. Foundation skills are integral to competent performance of the unit and should not be assessed separately. As a minimum, assessors must satisfy the Standards for Registered Training Organisations 2015 assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field | Operations |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Assess job requirements | ||||||||
Element: Assess any damage and/or identify service requirements | ||||||||
Element: Select and review relevant plans, drawings or manuals according to type and model of recreational vehicle | ||||||||
Element: Determine accurately the service and/or repair requirements of the job | ||||||||
Element: Provide advice or make recommendations on repair and/or service on request | ||||||||
Element: Identify any options to meet customer preferences and specific job requirements | ||||||||
Element: Consider and recommend any additional services which may be required |