Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS015019A Mapping and Delivery Guide
Establish metrics for social sustainability

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency MSS015019A - Establish metrics for social sustainability
Description This unit of competency covers determining what aspects of social sustainability are to be measured and how to quantify them; then implementing and improving the metrics system. This unit covers quantifying the social aspects of sustainability which are typically hard to measure by converting them to numerical data using indicators and estimations in order to monitor changes.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to team leaders/supervisors/managers that are developing systems to support the organisation’s social sustainability, including the development and implementation of policy. This unit applies where qualitative data is to be collected and converted into quantitative data in order to monitor the effectiveness of social sustainability activities. Qualitative data is converted to quantitative data using simple proxies, indicators or estimations. The person establishing the system is not required to undertake complex calculations or statistical analysis. However, where these form part of the metrics system they will be allocated to appropriate personnel and/or suitable software solutions used as part of implementing the system. This unit assumes that a range of social sustainability interactions have already been identified within the organisation and their identification does not form part of this unit. If these interactions have not been identified the skills for identifying social (and other) sustainability interactions and making recommendations to address them are covered in other units, including:MSS017001A Analyse and determine organisational risk areas in sustainability MSS017003A Identify and respond to external sustainability factors for an organisationMSS017004A Lead sustainable strategy deploymentMSS017006A Identify and improve sustainability interactions with the community.This unit applies to organisations in all sectors of the manufacturing industry and the associated value chains. It may also be applied to all sections of an organisation including, for example, the office, warehouse, transport, logistics and factory.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Define the scope of metrics for social sustainability
  • Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues
  • Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored
  • Consult with stakeholders to identify the social sustainability goals to be quantified
  • Identify relevant legislative/regulatory requirements
  • Determine reporting requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to develop, implement and improve metrics systems that are relevant to social sustainability issues.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently apply the skills covered in this unit of competency in new and different situations and contexts. Critical aspects of assessment and evidence include:

establishing processes for quantifying social sustainability to meet organisational goals

consulting with and providing information to stakeholders to facilitate development and implementation of the metrics system

collecting and interpreting quantitative data on social sustainability

applying continuous improvement processes.

Context of and specific resources for assessment

This unit of competency is to be assessed in the workplace or a simulated workplace environment.

Assessment should emphasise a workplace context and procedures found in the candidate’s workplace.

This unit of competency may be assessed with other relevant units addressing sustainability at the enterprise level or other units requiring the exercise of the skills and knowledge covered by this unit.

The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team.

Method of assessment

In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency which are difficult to assess directly.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

The language, literacy and numeracy demands of assessment should not be greater than those required to undertake the unit of competency in a work-like environment.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Required skills include:

using proxies/indicators and estimations to represent qualitative data as quantitative data

interpreting data based on proxies/indicators or estimations to identify trends and issues

collating and reviewing data to identify social sustainability implications

analysing reports and other information for social sustainability implications

communicating with diverse stakeholders

presenting information on complex concepts to diverse stakeholders

researching and interpreting legislative and regulatory requirements

selecting and implementing data collection methods

Required knowledge

Required knowledge includes:

social sustainability issues, such as:

human rights/exploitation in the supply chain

purchasing/procurement decisions that may affect communities’ employment, food supply, heritage, and access to services in the supply chain

community concerns and perceptions

community engagement

organisational reputation

diversity in the workplace

equity, participation and staff engagement

performance management

bullying, discrimination and harassment

access to skills and development

work conditions

programs that target local recruitment

the impact of environmental issues on people’s health and lifestyle

legislative/regulatory requirements that have social sustainability implications, such as:

Competition and Consumer Act 2010

Commonwealth and state/territory anti-discrimination legislation

Equal Opportunity for Women in the Workplace Act 1999

state/territory and local government planning legislation

industrial relations legislation and awards

voluntary codes and standards that have social sustainability implications, such as:

Global Reporting Initiative (GRI)

ISO 26000:2010 Guidance on social responsibility

industry codes, principles and covenants

current industry practices, approaches, metrics and indicators that relate to social sustainability, such as social return on investment, social license to operate, corporate social responsibility, human capital and shared value

methods of quantification and quantitative estimating

the limitations of using proxies/indicators and estimations to quantify social sustainability

methods and tools for collecting social sustainability data, such as:

internet or other sources of existing data

surveys

focus groups or interviews

expert panels (real or nominal)

estimating and quantification

continuous improvement logs

complaints registers

methods for tracking opinions, perceptions and other subjective information (qualitative data):

amount of positive/negative media coverage

number and outcomes of community interactions

number and type of complaints and resolutions

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Purpose for monitoring social sustainability

Purpose for monitoring social responsibility refers to the organisation’s reason or aim for monitoring social sustainability which might relate to stated or implicit organisational values, strategies or goals. The purpose might be:

supporting core values

enacting the organisation’s social purpose

implementing social sustainability strategy

being a good corporate citizen

supporting policies, such as corporate social responsibility (CSR) or environmental, social and corporate governance (ESG)

improving the organisation’s reputation, handling of complaints and worker retention

supply chain or tender requirements

applying voluntary standards or codes, e.g. GRI reporting and ISO 26000:2010 Guidance on social responsibility

Social sustainability goals

Social sustainability goals relate to the activities and programs being implemented and define what will be quantified and monitored in the metrics system. They may already be stated or may need to be defined in establishing the metrics system.

Benefits and limitations of metrics

Benefits and limitations of metrics may include:

the relevance and accuracy of data collection methods, indicators and estimations used

Resources

Resources may include:

organisational and individual capacity

individual skills

budget

access to people and information

Parameters

Parameters help to define the implementation of the metrics and may include:

frequency of data collection and reports

locations

volume of data to be collected

sampling methods

tools and documentation to be used

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues 
Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored 
Consult with stakeholders to identify the social sustainability goals to be quantified 
Identify relevant legislative/regulatory requirements 
Determine reporting requirements 

Forms

Assessment Cover Sheet

MSS015019A - Establish metrics for social sustainability
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Date:

Assessment Record Sheet

MSS015019A - Establish metrics for social sustainability

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

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