Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS402010A Mapping and Delivery Guide
Manage the impact of change on own work

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency MSS402010A - Manage the impact of change on own work
Description This unit of competency covers the skills and knowledge required by an employee to effectively manage the changes in their own work resulting from their organisation’s implementation of competitive systems and practices.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to an employee in an organisation implementing competitive systems and practices that affect the employee’s own work. The unit includes the skills required to positively participate in ongoing and continuous change as it affects their work. The employee will be expected to deal with these changes as part of a team and to give feedback from their own perspective.This unit requires the application of skills associated with problem solving, planning and organising and self-management for assessing and managing the impact of change on own work. This unit also requires the ability to seek information and feedback from team members on the impact of changes and suggested improvements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Examine the impact of change on own work practices
  • Identify competitive systems and practices relevant to changes in own work
  • Examine changes to work flow
  • Examine changes to equipment/process/physical environment
  • Examine changes to work relationship with team members and other teams
  • Examine changes to data collection needs
  • Examine changed work for impacts on health, safety and environment (HSE)
  • Examine changes to quality requirements
  • Identify any additional individual skill needs
  • Identify other areas requiring assistance
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the ability to:

identify the competitive systems and practices used in their own work

identify changes to their own work flowing from the implementation of the relevant competitive systems and practices

implement changes

know when and how to seek assistance with work changes

make suggestions for improvements.

Context of and specific resources for assessment

Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices.

Access may be required to:

workplace procedures and plans relevant to work area

specifications and documentation relating to planned, currently being implemented, or implemented changes to work processes and procedures relevant to the assessee

documentation and information in relation to production, waste, overheads and hazard control/management

reports from supervisors/managers

case studies and scenarios to assess response to contingencies.

Method of assessment

A holistic approach should be taken to the assessment.

Competence in this unit may be assessed by using a combination of the following to generate evidence:

demonstration in the workplace

workplace projects

suitable simulation

case studies/scenarios (particularly for assessment of contingencies, improvement scenarios, and so on.

targeted questioning

reports from supervisors, peers and colleagues (third-party reports)

portfolio of evidence.

In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Required skills include:

identifying the competitive systems and practices being implemented in the organisation that are relevant to own work, including, if implemented:

Just in Time (JIT) and kanban systems

preventative maintenance

5S housekeeping

continuous improvement processes (e.g. kaizen)

waste (muda) elimination

formal problem solving procedures (e.g. root cause analysis (RCA))

analysing own work procedures

communicating with others in work area, team leaders and other employees relevant to changes in own work

solving problems relevant to changes in own work

identifying sources of assistance in organisation if difficulty is experienced with changes

interpreting relevant procedures and instructions

working as part of a team

Required knowledge

Required knowledge includes:

features of common competitive systems and practices sufficient for identification, including:

JIT and kanban systems

preventative maintenance

5S housekeeping

continuous improvement processes (e.g. kaizen)

waste (muda) elimination

formal problem solving procedures (e.g. RCA)

current processes and principles of operation

sources of data on the process/plant and possible applications to information

methods of determining own skill needs and developing skills, if required

HSE principles as relevant to own job

change implementation contacts and procedures relevant to work area

employee assistance mechanisms in the organisation

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Competitive systems and practices

Competitive systems and practices may include, but are not limited to:

lean operations

agile operations

preventative and predictive maintenance approaches

monitoring and data gathering systems such as Systems Control and Data Acquisition (SCADA) software, Enterprise Resource Planning (ERP) systems, Materials Resource Planning (MRP) and proprietary systems

statistical process control systems, including six sigma and three sigma

JIT, kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree

Competitive systems and practices should be interpreted so as to take into account:

the stage of implementation of competitive systems and practices

the size of the enterprise

the work organisation, culture, regulatory environment and the industry sector

Managing impact of change

Managing impact of change may include:

elements being undertaken individually or as part of a team

seeking assistance from team leaders for areas outside the employee’s range of responsibility and authority

Procedures

Procedures may include:

all work instructions

standard operating procedures

formulas/recipes

batch sheet

temporary instructions and similar instructions provided for the smooth running of the plant

good operating practice as may be defined by industry codes of practice (e.g. good manufacturing practice (GMP) and responsible care) and government regulations

Procedures may be:

written, verbal, computer-based or in some other format

Gathering and monitoring performance data

The gathering and monitoring of performance data may be:

undertaken manually by individual employees through charts, tally sheets or keypad/board entry

collected automatically through software, such as SCADA software, ERP systems, MRP and proprietary systems

Continuous improvement

Continuous improvement in competitive systems and practices (often referred to as kaizen) includes:

the continual evaluation and improvement of all process in terms of time required, resources used, resultant quality, and other aspects relevant to the process

Value stream

The value stream begins with the customer and includes all actions (both value adding and non-value added) by both internal sections/departments and external organisations to meet a customer requirement.

Depending on the operations and the customer requirement stages where value stream actions may occur include:

sales outlet/representative

information gathering, data analysis and research

product design

raw material sourcing

intermediate processing

final assembler/collation/preparation

support services (e.g. accounting, finance and legal)

storage and delivery to customer

after market support

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify competitive systems and practices relevant to changes in own work 
Examine changes to work flow 
Examine changes to equipment/process/physical environment 
Examine changes to work relationship with team members and other teams 
Examine changes to data collection needs 
Examine changed work for impacts on health, safety and environment (HSE) 
Examine changes to quality requirements 
Identify any additional individual skill needs 
Identify other areas requiring assistance 

Forms

Assessment Cover Sheet

MSS402010A - Manage the impact of change on own work
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS402010A - Manage the impact of change on own work

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: