Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

NWP203B Mapping and Delivery Guide
Plan and organise personal work activities

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency NWP203B - Plan and organise personal work activities
Description This unit of competency describes the outcomes required to plan and organise personal work activities to meet specified outcomes, including identifying and using resources and equipment and applying customer service policies.
Employability Skills This unit of competency contains employability skills.
Learning Outcomes and Application This unit supports the attainment of skills and knowledge required for field and operational staff who work under supervision but who are required to exercise responsibility for their own effective work performance.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field Common
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan and conduct assigned work activities.
  • Identify work activities and relevant legislation and organisational procedures.
  • Organise and planwork activities to achieve agreed outcomes.
  • Identify and obtain resources to complete planned work activities.
       
Element: Monitor quality of work.
  • Interpret and check instructions against relevant organisational standards of work.
  • Seek clarification of work instructions as required.
  • Monitor and adjust work according to requirements for job quality, customer service, public responsibility and resource use.
       
Element: Provide and obtain feedback and information on work activities.
  • Record and report work activities according to organisational requirements.
  • Access appropriate avenues to provide suggestions for improvement to personal work performance.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The candidate should demonstrate the ability to plan and organise personal work activities to meet specified outcomes, including:

identifying and using resources and equipment

applying customer service policies

identifying, prioritising and planning work tasks

identifying and applying appropriate quality standards

monitoring work performance and seeking feedback

Context of and specific resources for assessment

Access to the workplace and resources including:

documentation that should normally be available in a water industry organisation

relevant codes, standards and government regulations

Where applicable, physical resources should include equipment modified for people with disabilities.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.

Validity and sufficiency of evidence requires that:

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice

a decision of competence only taken at the point when the assessor has complete confidence in the person's competence over time and in various contexts

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be authenticated and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in a manner appropriate to the skill levels of the operator and cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required skills:

prepare, identify and respond to operational problems

complete basic reports, records and logs

follow work instructions

follow policies, procedures and standards

work effectively as part of a team

use literacy skills in regard to verbal and written communication in the workplace

communicate such things as work requirements effectively

assertiveness

time management

Required knowledge:

organisational reporting and communication systems

work planning processes

legislative and organisational policies, procedures and standards

administrative procedures

quality systems

organisational procedures for contractors

reporting procedures

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Legislation and organisational procedures include:

by-laws and organisational policies

standard operating procedures

equal employment opportunity

OHS

Plan work activities will require:

interpretation of instructions and directions

assessment and prioritisation of workload

adherence to timelines

interaction and communication with team members and individuals

interpretation of legislation and organisational procedures

reference to:

productivity requirements

total quality management principles

customer service requirements

Record and report information relating to work activities, including:

completion of time sheets

requisitions

work sheets and job cards

basic workplace records and verbal or written reports

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify work activities and relevant legislation and organisational procedures. 
Organise and planwork activities to achieve agreed outcomes. 
Identify and obtain resources to complete planned work activities. 
Interpret and check instructions against relevant organisational standards of work. 
Seek clarification of work instructions as required. 
Monitor and adjust work according to requirements for job quality, customer service, public responsibility and resource use. 
Record and report work activities according to organisational requirements. 
Access appropriate avenues to provide suggestions for improvement to personal work performance. 

Forms

Assessment Cover Sheet

NWP203B - Plan and organise personal work activities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

NWP203B - Plan and organise personal work activities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: