Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PMAOMIR418B Mapping and Delivery Guide
Coordinate incident response

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PMAOMIR418B - Coordinate incident response
Description This unit covers the coordination of the response to off-shore or on-shore incidents. The person may be the incident coordinator, or could be a member of the incident control centre team. The incident coordinator typically responds to the incident manager, who may be stationed away from the facility or plant.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application In a typical scenario, the person is in charge of an incident control centre on or near the facility. The incident coordinator is responsible for interactions between corporate headquarters, the on site incident response teams and the person in charge of the facility. There may be more than one incident response team involved depending on the size and complexity of the incident. Key aspects of the competence include:minimising the escalation of the incidentallocation of resources and assetstactical response planning, consistent with the philosophies and strategies of the organisationclose communication with the incident response team(s)interactions with external agencies required to assist with the emergencygathering information concerning the incidentThe individual may:effectively communicate and consult with a range of individuals and organisationsdevelop incident response and/or incident search and rescue tactics based on information availablenegotiate and communicate with internal support structures set up to assist with logistics planning, operations and external affairsGenerally the individual would assume command of the incident response team(s) during an incident response though may be required to take advice from the incident support management group. At all times they would be liaising and cooperating with members of the incident support management group.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Assess the situation and determine priorities
  • Seek incident information from appropriate on-site personnel
  • Monitor changes in the nature, extent and potential implications of the incident
  • Develop an incident response tactics based on analysis of the situation and consistent with the philosophies and strategies of the organisation
  • Identify required resources in accordance with the tactics developed
  • Continually review objectives in light of information updates, reports and feedback
       
Element: Manage incident control centre
  • Brief incident control centre personnel on the scenario and tactics, their roles and responsibilities and of the way the centre will operate
  • Allocate tasks to incident control centre personnel commensurate with their roles and level of competence
  • Monitor performance of incident control centre personnel and review as the incident unfolds to determine ongoing requirements
       
Element: Liaise with internal management and support structures
  • Regularly brief and provide communications to appropriate personnel in accordance with procedures
  • Monitor and review resources to determine changing requirements in accordance with changing circumstances
  • Ensure resources are available as required
  • Provide or obtain guidance and support to/from management and support structures.
       
Element: Ensure communications systems are effective
  • Establish communications with personnel at the incident scene
  • Establish communications with other personnel on or off-site as required
  • Ensure communications systems are managed to provide optimum capability.
       
Element: Conclude and review incident activities
  • Account for all personnel and other resources
  • Conduct a debrief and complete company incident reports
  • Evaluate and review tactics and procedures
  • Evaluate and document effectiveness of the control function and its interaction with command organisations
  • Communicate reports in accordance with company procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Assessment for this unit of competency will be by way of simulation or observation under incident conditions. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations which can include a variety of incident circumstances.

Simulations must, as closely as possible, approximate actual incident conditions and should be based on the actual facility. Assessments should include walk-throughs of the relevant competency components and may include the use of case studies/scenarios and role plays.

This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of 'what-if' scenarios both in the facility (during demonstration of normal operations and walk-throughs of abnormal operations) and off the site.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competence must be demonstrated in the ability to recognise and analyse potential situations requiring action and then in implementing appropriate responsive action. The emphasis should be on the ability to deal effectively with the incident or to contribute effectively to the recovery from the incident.

Consistent performance should be demonstrated. In particular look to see that:

incident responses are in accordance with company procedures

correct incident response equipment (where required) is used appropriately

the safety and/or successful recovery of personnel and others affected by the incident response is afforded priority in the actions taken

actions taken do not inhibit incident response effectiveness or further contribute to the incident

appropriate documentation including reports, journal entries, logs and/or clearances are completed in accordance with procedures

These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from past workplace incident history, incidents in similar workplaces around the world, hazard analysis activities and/or similar sources.

Context of and specific resources for assessment

Assessment will require (1) access to an accurately simulated environment in the absence of an on-site incident environment, or (2) a suitable method of gathering evidence of responding ability over a range of situations. A bank of scenarios/case studies/what-ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.

Method of assessment

In all workplace environments it may be appropriate to assess this unit concurrently with relevant PMAOMIR units.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the assessee and the work being performed.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required skills

Competence includes the ability to isolate the causes of issues within the incident response system and to be able to distinguish between causes of issues indicated by:

incorrectly determining the range and performance of resources required to address the incident

inappropriate resources being assigned to the incident response operation

failure of communications systems within the command post

overestimating the capabilities and competence levels of personnel.

Required knowledge

The knowledge referred to in the Evidence Guide for this unit includes:

incident management techniques

operational duration of essential equipment

legislative and regulatory requirements

coaching and team building concepts

the organisation's policies and procedures protocols

how to communicate effectively under stress.

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Codes of practice/ standards

Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.

Context

This unit of competency covers incidents that may include:

fire, explosion

loss of containment, eg gas leaks, spills

damage to facilities, eg accidents, crashes, aircraft

natural disasters, eg cyclones, wind, rain, earthquake, flood

other, eg riot, civil unrest, terrorism

It includes all such items of equipment and unit operations that form part of the incident response system, and may include:

schematics, designs, detail drawings, maps/charts

data systems, computers systems, electronic aids

manuals, designs, operation procedures and instructions

emergency vehicles or equipment

vessels and aircraft

Incident response may include:

search and rescue operations

engagement of emergency services (fire, ambulance, rescue, military)

liaison with other agencies (environmental, clean-up, specialised troubleshooters)

Typical problems for your facility may include:

communications problems

inappropriate information

confusion over roles and responsibilities

lack of cooperation

inappropriate location of command post in relation to incident

Health, safety and environment (HSE)

All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between Performance Criteria and HSE requirements, the HSE requirements take precedence.

Relationship to Major Hazard Facility Legislation

Organisations within the Chemical, Hydrocarbons and Oil Refining industries may find themselves falling under the provisions of various Major Hazard Facilities legislation. In developing this unit consideration has been given to the requirements of Sections 8 and 9 of the National Standard for the Control of Major Hazard Facilities [NOHSC:1014(2002)] and the National Code of Practice for the Control of Major Hazard Facilities [NOHSC:2016(1996)].

This unit will assist individuals to meet some of their obligations under the relevant State or Territory legislation. Responsibility for appropriate contextualisation and application of the unit to ensure compliance however, remains with the individual organisation.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Seek incident information from appropriate on-site personnel 
Monitor changes in the nature, extent and potential implications of the incident 
Develop an incident response tactics based on analysis of the situation and consistent with the philosophies and strategies of the organisation 
Identify required resources in accordance with the tactics developed 
Continually review objectives in light of information updates, reports and feedback 
Brief incident control centre personnel on the scenario and tactics, their roles and responsibilities and of the way the centre will operate 
Allocate tasks to incident control centre personnel commensurate with their roles and level of competence 
Monitor performance of incident control centre personnel and review as the incident unfolds to determine ongoing requirements 
Regularly brief and provide communications to appropriate personnel in accordance with procedures 
Monitor and review resources to determine changing requirements in accordance with changing circumstances 
Ensure resources are available as required 
Provide or obtain guidance and support to/from management and support structures. 
Establish communications with personnel at the incident scene 
Establish communications with other personnel on or off-site as required 
Ensure communications systems are managed to provide optimum capability. 
Account for all personnel and other resources 
Conduct a debrief and complete company incident reports 
Evaluate and review tactics and procedures 
Evaluate and document effectiveness of the control function and its interaction with command organisations 
Communicate reports in accordance with company procedures 

Forms

Assessment Cover Sheet

PMAOMIR418B - Coordinate incident response
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PMAOMIR418B - Coordinate incident response

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: