Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

POLGEN003 Mapping and Delivery Guide
Facilitate community engagement for policing purposes

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency POLGEN003 - Facilitate community engagement for policing purposes
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to facilitate community engagement, including developing understanding of community specific needs, demonstrating informed practice, and delivering policing services to communities. This unit applies to those working as a police supervisor with responsibilities to lead the community engagement process.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to codes of ethics and codes of conduct.Those undertaking this unit would demonstrate strong autonomy, making independent decisions and accessing support from a broad range of services. The individual would be responsible for supervising small teams, providing guidance and assistance, and displaying leadership as part of routine command duties. They would perform routine tasks within familiar and/or unpredictable contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field General
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop understanding of communities
  • Gather information continuously in order to understand characteristics, complexity and diversity within communities.
  • Analyse information to manage communities' needs, expectations, and perceptions.
  • Assess capacity and capability of policing to meet community needs and expectations.
       
Element: Demonstrate informed practice to lead community engagement
  • Use gathered information to develop tailored policing services.
  • Communicate diversity issues and expectations to teams.
  • Disseminate information to external stakeholders to facilitate the understanding of diversity within communities.
  • Provide support and advice to teams to facilitate community engagement.
       
Element: Engage continuously with community
  • Identify jurisdictional objectives to guide approach to community engagement.
  • Ensure participation in formal/informal public events to build community confidence and trust.
  • Seek out community members to develop networks.
  • Liaise with community members to build relationships.
  • Conduct risk assessment of community engagement activities to ensure equity of activities across different communities.
  • Consult with community members to ensure effective policing service delivery.
  • Inform community members of policing matters to reassure communities and build confidence and trust.
       
Element: Develop understanding of communities
  • Gather information continuously in order to understand characteristics, complexity and diversity within communities.
  • Analyse information to manage communities' needs, expectations, and perceptions.
  • Assess capacity and capability of policing to meet community needs and expectations.
       
Element: Demonstrate informed practice to lead community engagement
  • Use gathered information to develop tailored policing services.
  • Communicate diversity issues and expectations to teams.
  • Disseminate information to external stakeholders to facilitate the understanding of diversity within communities.
  • Provide support and advice to teams to facilitate community engagement.
       
Element: Engage continuously with community
  • Identify jurisdictional objectives to guide approach to community engagement.
  • Ensure participation in formal/informal public events to build community confidence and trust.
  • Seek out community members to develop networks.
  • Liaise with community members to build relationships.
  • Conduct risk assessment of community engagement activities to ensure equity of activities across different communities.
  • Consult with community members to ensure effective policing service delivery.
  • Inform community members of policing matters to reassure communities and build confidence and trust.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Develop understanding of communities

1.1 Gather information continuously in order to understand characteristics, complexity and diversity within communities.

1.2 Analyse information to manage communities' needs, expectations, and perceptions.

1.3 Assess capacity and capability of policing to meet community needs and expectations.

2. Demonstrate informed practice to lead community engagement

2.1 Use gathered information to develop tailored policing services.

2.2 Communicate diversity issues and expectations to teams.

2.3 Disseminate information to external stakeholders to facilitate the understanding of diversity within communities.

2.4 Provide support and advice to teams to facilitate community engagement.

3. Engage continuously with community

3.1 Identify jurisdictional objectives to guide approach to community engagement.

3.2 Ensure participation in formal/informal public events to build community confidence and trust.

3.3 Seek out community members to develop networks.

3.4 Liaise with community members to build relationships.

3.5 Conduct risk assessment of community engagement activities to ensure equity of activities across different communities.

3.6 Consult with community members to ensure effective policing service delivery.

3.7 Inform community members of policing matters to reassure communities and build confidence and trust.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

collecting information to develop an understanding of community characteristics

assessing capacity and capability of policing to meet community needs, expectations and requirements

demonstrating informed practice through the delivery of tailored policing services

leading and supervising team members' engagement with community

communicating information regarding community engagement to internal and external stakeholders

identifying and evaluating jurisdictional strategic objectives related to community engagement

developing relationships with community members to facilitate consultation and collaboration

translating jurisdictional policies and priorities to community members to facilitate understanding

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

jurisdictional strategic objectives regarding community engagement

roles and responsibilities of internal and external stakeholders

crime prevention methodologies

political awareness of the environment in which policing services are delivered

awareness of the local policing area

understanding of the complexities and intricacies of, and interface with, diverse communities

empathy and understanding of civil environments

cultural diversity and sensitivities

vulnerable groups

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Develop understanding of communities

1.1 Gather information continuously in order to understand characteristics, complexity and diversity within communities.

1.2 Analyse information to manage communities' needs, expectations, and perceptions.

1.3 Assess capacity and capability of policing to meet community needs and expectations.

2. Demonstrate informed practice to lead community engagement

2.1 Use gathered information to develop tailored policing services.

2.2 Communicate diversity issues and expectations to teams.

2.3 Disseminate information to external stakeholders to facilitate the understanding of diversity within communities.

2.4 Provide support and advice to teams to facilitate community engagement.

3. Engage continuously with community

3.1 Identify jurisdictional objectives to guide approach to community engagement.

3.2 Ensure participation in formal/informal public events to build community confidence and trust.

3.3 Seek out community members to develop networks.

3.4 Liaise with community members to build relationships.

3.5 Conduct risk assessment of community engagement activities to ensure equity of activities across different communities.

3.6 Consult with community members to ensure effective policing service delivery.

3.7 Inform community members of policing matters to reassure communities and build confidence and trust.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Gather information continuously in order to understand characteristics, complexity and diversity within communities. 
Analyse information to manage communities' needs, expectations, and perceptions. 
Assess capacity and capability of policing to meet community needs and expectations. 
Use gathered information to develop tailored policing services. 
Communicate diversity issues and expectations to teams. 
Disseminate information to external stakeholders to facilitate the understanding of diversity within communities. 
Provide support and advice to teams to facilitate community engagement. 
Identify jurisdictional objectives to guide approach to community engagement. 
Ensure participation in formal/informal public events to build community confidence and trust. 
Seek out community members to develop networks. 
Liaise with community members to build relationships. 
Conduct risk assessment of community engagement activities to ensure equity of activities across different communities. 
Consult with community members to ensure effective policing service delivery. 
Inform community members of policing matters to reassure communities and build confidence and trust. 
Gather information continuously in order to understand characteristics, complexity and diversity within communities. 
Analyse information to manage communities' needs, expectations, and perceptions. 
Assess capacity and capability of policing to meet community needs and expectations. 
Use gathered information to develop tailored policing services. 
Communicate diversity issues and expectations to teams. 
Disseminate information to external stakeholders to facilitate the understanding of diversity within communities. 
Provide support and advice to teams to facilitate community engagement. 
Identify jurisdictional objectives to guide approach to community engagement. 
Ensure participation in formal/informal public events to build community confidence and trust. 
Seek out community members to develop networks. 
Liaise with community members to build relationships. 
Conduct risk assessment of community engagement activities to ensure equity of activities across different communities. 
Consult with community members to ensure effective policing service delivery. 
Inform community members of policing matters to reassure communities and build confidence and trust. 

Forms

Assessment Cover Sheet

POLGEN003 - Facilitate community engagement for policing purposes
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

POLGEN003 - Facilitate community engagement for policing purposes

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: