Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPCRT010 Mapping and Delivery Guide
Administer court fines and debt management

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPCRT010 - Administer court fines and debt management
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to administer court fines and arrangements, manage debtors and negotiate payments, including with difficult customers. It includes undertaking case management of judgement debtors and managing a case load.This unit applies to those working within the court system operating under procedures set by the court.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those set by the court.Those undertaking this unit would generally work independently with occasional supervisory responsibilities. They would perform complex tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessment of this unit requires evidence gathered over time in a workplace environment or one that closely resembles normal work practice and replicates the diverse conditions likely to be encountered when administering court fines and debt management.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Courts
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Undertake case management of judgement debtors
  • Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.
  • Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.
  • Apply workplace safety requirements when dealing with clients.
  • Make referrals to authorised officer or official for alternative penalties where necessary.
       
Element: Participate in management of case load
  • Issue and cancel enforcements in accordance with delegated authority.
  • Conduct data matching to confirm information as required.
  • Maintain and use schedule of action dates.
  • Manage lists according to court requirements.
  • Manage cases and maintain case management records.
       
Element: Undertake case management of judgement debtors
  • Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.
  • Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.
  • Apply workplace safety requirements when dealing with clients.
  • Make referrals to authorised officer or official for alternative penalties where necessary.
       
Element: Participate in management of case load
  • Issue and cancel enforcements in accordance with delegated authority.
  • Conduct data matching to confirm information as required.
  • Maintain and use schedule of action dates.
  • Manage lists according to court requirements.
  • Manage cases and maintain case management records.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Undertake case management of judgement debtors

1.1 Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.

1.2 Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.

1.3 Apply workplace safety requirements when dealing with clients.

1.4 Make referrals to authorised officer or official for alternative penalties where necessary.

2. Participate in management of case load

2.1 Issue and cancel enforcements in accordance with delegated authority.

2.2 Conduct data matching to confirm information as required.

2.3 Maintain and use schedule of action dates.

2.4 Manage lists according to court requirements.

2.5 Manage cases and maintain case management records.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying rules, Acts, procedures, practice directions and legislation in the context of court fines administration and debt management

identifying principles and procedures in relation to financial assessments and data matching

dealing effectively with a diverse range of clients

negotiating payment arrangements

interpreting complex legal documents

maintaining accurate case management records

operating computer technology for data input and case management

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

rules, Acts, procedures, practice directions and legislation relating to administration of court fines and debt management

procedures relating to public sector legislation, including WHS and environment, in the context of court fines administration and debt management

courts administration structure

principles of judicial independence

fines enforcement policy

limits of authority to negotiate payment arrangements and make decisions on applications for relief

case management in the context of fines administration and debt management

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Undertake case management of judgement debtors

1.1 Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay.

1.2 Make decisions regarding applications for relief and contact fine defaulters in order to collect debts.

1.3 Apply workplace safety requirements when dealing with clients.

1.4 Make referrals to authorised officer or official for alternative penalties where necessary.

2. Participate in management of case load

2.1 Issue and cancel enforcements in accordance with delegated authority.

2.2 Conduct data matching to confirm information as required.

2.3 Maintain and use schedule of action dates.

2.4 Manage lists according to court requirements.

2.5 Manage cases and maintain case management records.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay. 
Make decisions regarding applications for relief and contact fine defaulters in order to collect debts. 
Apply workplace safety requirements when dealing with clients. 
Make referrals to authorised officer or official for alternative penalties where necessary. 
Issue and cancel enforcements in accordance with delegated authority. 
Conduct data matching to confirm information as required. 
Maintain and use schedule of action dates. 
Manage lists according to court requirements. 
Manage cases and maintain case management records. 
Assess income, assets and expenditure in relation to payment arrangements and negotiate payments in accordance with delegated authority and clients' ability to pay. 
Make decisions regarding applications for relief and contact fine defaulters in order to collect debts. 
Apply workplace safety requirements when dealing with clients. 
Make referrals to authorised officer or official for alternative penalties where necessary. 
Issue and cancel enforcements in accordance with delegated authority. 
Conduct data matching to confirm information as required. 
Maintain and use schedule of action dates. 
Manage lists according to court requirements. 
Manage cases and maintain case management records. 

Forms

Assessment Cover Sheet

PSPCRT010 - Administer court fines and debt management
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPCRT010 - Administer court fines and debt management

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: