Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPETH003 Mapping and Delivery Guide
Promote the values and ethos of public service

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPETH003 - Promote the values and ethos of public service
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to promote ethical standards to assist staff in avoiding conflicts of interest and to model and foster integrity.This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently, as part of a team and with supervisory responsibilities. They would perform complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Ethics
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Promote ethical standards
  • Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.
  • Explain to others the ethical obligations of public service and the consequences of unethical conduct.
  • Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.
  • Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.
       
Element: Assist staff to avoid conflicts of interest
  • Explain conflict of interest requirements to staff using situations they are likely to experience.
  • Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.
       
Element: Model and foster integrity or conduct
  • Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.
  • Provide protection from reprisals for refusing others' directions to act unethically.
  • Model and explain to others the principles of procedural fairness.
  • Explain, promote and use decision making which upholds ethical standards.
  • Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.
  • Encourage the reporting of suspected unethical conduct.
       
Element: Promote ethical standards
  • Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.
  • Explain to others the ethical obligations of public service and the consequences of unethical conduct.
  • Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.
  • Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.
       
Element: Assist staff to avoid conflicts of interest
  • Explain conflict of interest requirements to staff using situations they are likely to experience.
  • Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.
       
Element: Model and foster integrity or conduct
  • Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.
  • Provide protection from reprisals for refusing others' directions to act unethically.
  • Model and explain to others the principles of procedural fairness.
  • Explain, promote and use decision making which upholds ethical standards.
  • Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.
  • Encourage the reporting of suspected unethical conduct.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Promote ethical standards

1.1 Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.

1.2 Explain to others the ethical obligations of public service and the consequences of unethical conduct.

1.3 Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.

1.4 Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.

2. Assist staff to avoid conflicts of interest

2.1 Explain conflict of interest requirements to staff using situations they are likely to experience.

2.2 Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.

3. Model and foster integrity or conduct

3.1 Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.

3.2 Provide protection from reprisals for refusing others' directions to act unethically.

3.3 Model and explain to others the principles of procedural fairness.

3.4 Explain, promote and use decision making which upholds ethical standards.

3.5 Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.

3.6 Encourage the reporting of suspected unethical conduct.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying ethical decision making/problem solving

using a variety of words and language structures to explain complex ideas to different audiences

interpreting and explaining complex, formal documents and assisting others to apply them in the workplace

using strategies to clarify understanding

preparing written advice and reports requiring accuracy of expression

accessing legislation and codes of ethics electronically or in hard copy

assisting others to apply occupational health and safety and environmental procedures relating to ethical work practices

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational code of ethics/conduct

legislation related to privacy, freedom of information, human rights, whistleblower protection and procedural fairness

procedures for declaring conflicts of interest

procedures or protocols for reporting unethical conduct

work health and safety procedures relating to ethical work practices

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Promote ethical standards

1.1 Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements.

1.2 Explain to others the ethical obligations of public service and the consequences of unethical conduct.

1.3 Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback.

1.4 Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities.

2. Assist staff to avoid conflicts of interest

2.1 Explain conflict of interest requirements to staff using situations they are likely to experience.

2.2 Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required.

3. Model and foster integrity or conduct

3.1 Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership.

3.2 Provide protection from reprisals for refusing others' directions to act unethically.

3.3 Model and explain to others the principles of procedural fairness.

3.4 Explain, promote and use decision making which upholds ethical standards.

3.5 Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes.

3.6 Encourage the reporting of suspected unethical conduct.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements. 
Explain to others the ethical obligations of public service and the consequences of unethical conduct. 
Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback. 
Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities. 
Explain conflict of interest requirements to staff using situations they are likely to experience. 
Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required. 
Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership. 
Provide protection from reprisals for refusing others' directions to act unethically. 
Model and explain to others the principles of procedural fairness. 
Explain, promote and use decision making which upholds ethical standards. 
Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes. 
Encourage the reporting of suspected unethical conduct. 
Discuss interpretation of ethical standards with senior staff to ensure common understanding of requirements. 
Explain to others the ethical obligations of public service and the consequences of unethical conduct. 
Assess conduct of self and others against ethics standards, legislation and guidelines, and provide feedback. 
Use the resolution and/or referral of ethical problems identified in dealings with staff and public as learning opportunities. 
Explain conflict of interest requirements to staff using situations they are likely to experience. 
Discuss with staff matters involving competing interests or conflicting views and resolve or refer as required. 
Give ethical, lawful and reasonable directions to staff, using personal work practices, to provide a consistent example of desired ethical conduct, and develop team values through collaboration and leadership. 
Provide protection from reprisals for refusing others' directions to act unethically. 
Model and explain to others the principles of procedural fairness. 
Explain, promote and use decision making which upholds ethical standards. 
Assess the risk of unethical conduct and recommend changes to policies or practices to improve outcomes. 
Encourage the reporting of suspected unethical conduct. 

Forms

Assessment Cover Sheet

PSPETH003 - Promote the values and ethos of public service
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPETH003 - Promote the values and ethos of public service

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: