Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPGEN030 Mapping and Delivery Guide
Provide support to Parliament

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPGEN030 - Provide support to Parliament
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to provide procedural and administrative support and advice to the Parliament, its committees and services. It includes exercising Parliamentary protocols, providing secretariat services, researching and presenting information and advice, assisting in the preparation of proposed legislation, providing community liaison and Parliamentary relations services, and presenting seminars.This unit applies to those working in generalist and specialist roles within the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently, performing complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Prerequisites/co-requisites
Competency Field General
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Exercise Parliamentary protocols
  • Identify confidential and sensitive issues and maintain confidentiality.
  • Identify and apply Parliamentary conventions and traditions according to the occasion, location and participants.
  • Identify and adhere to strict protocols for Parliament, and assist others in the application of these protocols in accordance with required behaviour.
  • Assess situations and conduct self to suit the occasion.
  • Assess situations where apparently conflicting protocols might apply and decide on appropriate action, or refer for advice.
       
Element: Provide secretariat services
  • Identify the scope and type of committee, and the Chair’s role and responsibilities to ensure the provision of advice and administrative support meets committee requirements.
  • Provide administrative services to support the committee system and the individual inquiries.
  • Provide briefing papers for meetings and information gathering activities in the timeframe set by the relevant committee.
  • Provide drafting services that result in reports that are well structured, defensible, based on comprehensive and balanced information and meet organisational requirements for style, language and content.
  • Implement strategies to ensure the effective promotion of committee reports.
       
Element: Research and present information and advice
  • Conduct research to respond to requests for information and/or advice and to support the information gathering activities of committees.
  • Determine the context, purpose and audience for the information and/or advice and develop a research methodology to suit.
  • Analyse policy and legislation, search databases and conduct interviews as required to obtain the necessary information in accordance with the research methodology.
  • Provide, analyse and present information and/or advice.
  • Respond to requests for information and/or advice or provide information on what steps are being taken to address the request.
       
Element: Assist in the preparation of proposed legislation
  • Provide administrative services to support departmental processes for the preparation and submission of proposed legislation.
  • Provide administrative services to support the Parliamentary and Cabinet process for the enacting of legislation.
  • Provide administrative support to assist with the drafting of amendments and Private Members’ Bills.
       
Element: Provide community liaison and Parliamentary relations services
  • Implement strategies to promote public awareness of, and participation in, committee inquiries.
  • Promote inter Parliamentary relations through the provision of advice and support that facilitates the conduct of Parliament’s regional and international affairs.
  • Assist incoming and/or outgoing delegations and Parliamentary visitors in accordance with the agreed program and visit objectives.
  • Facilitate international cooperation through provision of assistance and information.
       
Element: Present seminars
  • Update seminar content and supporting documentation and tailor to meet specific audience needs and interests.
  • Provide information and education services to promote public knowledge and awareness of, and interaction with, the Parliament.
  • Seek feedback from seminar participants to gauge satisfaction and suggestions for improvement, and act on recommendations.
       
Element: Exercise Parliamentary protocols
  • Identify confidential and sensitive issues and maintain confidentiality.
  • Identify and apply Parliamentary conventions and traditions according to the occasion, location and participants.
  • Identify and adhere to strict protocols for Parliament, and assist others in the application of these protocols in accordance with required behaviour.
  • Assess situations and conduct self to suit the occasion.
  • Assess situations where apparently conflicting protocols might apply and decide on appropriate action, or refer for advice.
       
Element: Provide secretariat services
  • Identify the scope and type of committee, and the Chair’s role and responsibilities to ensure the provision of advice and administrative support meets committee requirements.
  • Provide administrative services to support the committee system and the individual inquiries.
  • Provide briefing papers for meetings and information gathering activities in the timeframe set by the relevant committee.
  • Provide drafting services that result in reports that are well structured, defensible, based on comprehensive and balanced information and meet organisational requirements for style, language and content.
  • Implement strategies to ensure the effective promotion of committee reports.
       
Element: Research and present information and advice
  • Conduct research to respond to requests for information and/or advice and to support the information gathering activities of committees.
  • Determine the context, purpose and audience for the information and/or advice and develop a research methodology to suit.
  • Analyse policy and legislation, search databases and conduct interviews as required to obtain the necessary information in accordance with the research methodology.
  • Provide, analyse and present information and/or advice.
  • Respond to requests for information and/or advice or provide information on what steps are being taken to address the request.
       
Element: Assist in the preparation of proposed legislation
  • Provide administrative services to support departmental processes for the preparation and submission of proposed legislation.
  • Provide administrative services to support the Parliamentary and Cabinet process for the enacting of legislation.
  • Provide administrative support to assist with the drafting of amendments and Private Members’ Bills.
       
Element: Provide community liaison and Parliamentary relations services
  • Implement strategies to promote public awareness of, and participation in, committee inquiries.
  • Promote inter Parliamentary relations through the provision of advice and support that facilitates the conduct of Parliament’s regional and international affairs.
  • Assist incoming and/or outgoing delegations and Parliamentary visitors in accordance with the agreed program and visit objectives.
  • Facilitate international cooperation through provision of assistance and information.
       
Element: Present seminars
  • Update seminar content and supporting documentation and tailor to meet specific audience needs and interests.
  • Provide information and education services to promote public knowledge and awareness of, and interaction with, the Parliament.
  • Seek feedback from seminar participants to gauge satisfaction and suggestions for improvement, and act on recommendations.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Exercise Parliamentary protocols

1.1 Identify confidential and sensitive issues and maintain confidentiality.

1.2 Identify and apply Parliamentary conventions and traditions according to the occasion, location and participants.

1.3 Identify and adhere to strict protocols for Parliament, and assist others in the application of these protocols in accordance with required behaviour.

1.4 Assess situations and conduct self to suit the occasion.

1.5 Assess situations where apparently conflicting protocols might apply and decide on appropriate action, or refer for advice.

2. Provide secretariat services

2.1 Identify the scope and type of committee, and the Chair’s role and responsibilities to ensure the provision of advice and administrative support meets committee requirements.

2.2 Provide administrative services to support the committee system and the individual inquiries.

2.3 Provide briefing papers for meetings and information gathering activities in the timeframe set by the relevant committee.

2.4 Provide drafting services that result in reports that are well structured, defensible, based on comprehensive and balanced information and meet organisational requirements for style, language and content.

2.5 Implement strategies to ensure the effective promotion of committee reports.

3. Research and present information and advice

3.1 Conduct research to respond to requests for information and/or advice and to support the information gathering activities of committees.

3.2 Determine the context, purpose and audience for the information and/or advice and develop a research methodology to suit.

3.3 Analyse policy and legislation, search databases and conduct interviews as required to obtain the necessary information in accordance with the research methodology.

3.4 Provide, analyse and present information and/or advice.

3.5 Respond to requests for information and/or advice or provide information on what steps are being taken to address the request.

4. Assist in the preparation of proposed legislation

4.1 Provide administrative services to support departmental processes for the preparation and submission of proposed legislation.

4.2 Provide administrative services to support the Parliamentary and Cabinet process for the enacting of legislation.

4.3 Provide administrative support to assist with the drafting of amendments and Private Members’ Bills.

5. Provide community liaison and Parliamentary relations services

5.1 Implement strategies to promote public awareness of, and participation in, committee inquiries.

5.2 Promote inter Parliamentary relations through the provision of advice and support that facilitates the conduct of Parliament’s regional and international affairs.

5.3 Assist incoming and/or outgoing delegations and Parliamentary visitors in accordance with the agreed program and visit objectives.

5.4 Facilitate international cooperation through provision of assistance and information.

6. Present seminars

6.1 Update seminar content and supporting documentation and tailor to meet specific audience needs and interests.

6.2 Provide information and education services to promote public knowledge and awareness of, and interaction with, the Parliament.

6.3 Seek feedback from seminar participants to gauge satisfaction and suggestions for improvement, and act on recommendations.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

interacting and communicating with Members of Parliament, the community and other stakeholders, targeting language and content to suit the audience and purpose

questioning to clarify research and/or information requests

using a variety of research skills, methodologies, strategies and information databases

applying statutory interpretation of Acts, Bills and subordinate legislation

preparing research reports using complex language structures and terminology and requiring precision of expression and a balance between brevity and detail

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of the knowledge demonstrated must be appropriate to the job context of the candidate.

Westminster System

separation of powers

system of government (bicameral/unicameral Parliament)

role and functions of Parliament

role and structures of Parliamentary committees

application of statutory requirements imposed by central agencies, including Treasury, Premiers, Prime Minister and Cabinet

Parliamentary practices and procedures, including petitions, Ministerial statements, Question Time, Questions without Notice, Questions on Notice, debates, Hansard reporting

Parliamentary protocols and ethical requirements

standing and session orders

Members’ roles in political process

Members’ interest resolution

Parliamentary process and how it affects operational objectives and timeframes

Cabinet processes

Bill to Act process

budget and estimates processes

balance of power

e-petitions

machinery of Government and administrative arrangements

document purposes – to persuade, inform, stimulate discussion

plain English standards

work health and safety procedures relating to the Parliamentary environment


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Exercise Parliamentary protocols

1.1 Identify confidential and sensitive issues and maintain confidentiality.

1.2 Identify and apply Parliamentary conventions and traditions according to the occasion, location and participants.

1.3 Identify and adhere to strict protocols for Parliament, and assist others in the application of these protocols in accordance with required behaviour.

1.4 Assess situations and conduct self to suit the occasion.

1.5 Assess situations where apparently conflicting protocols might apply and decide on appropriate action, or refer for advice.

2. Provide secretariat services

2.1 Identify the scope and type of committee, and the Chair’s role and responsibilities to ensure the provision of advice and administrative support meets committee requirements.

2.2 Provide administrative services to support the committee system and the individual inquiries.

2.3 Provide briefing papers for meetings and information gathering activities in the timeframe set by the relevant committee.

2.4 Provide drafting services that result in reports that are well structured, defensible, based on comprehensive and balanced information and meet organisational requirements for style, language and content.

2.5 Implement strategies to ensure the effective promotion of committee reports.

3. Research and present information and advice

3.1 Conduct research to respond to requests for information and/or advice and to support the information gathering activities of committees.

3.2 Determine the context, purpose and audience for the information and/or advice and develop a research methodology to suit.

3.3 Analyse policy and legislation, search databases and conduct interviews as required to obtain the necessary information in accordance with the research methodology.

3.4 Provide, analyse and present information and/or advice.

3.5 Respond to requests for information and/or advice or provide information on what steps are being taken to address the request.

4. Assist in the preparation of proposed legislation

4.1 Provide administrative services to support departmental processes for the preparation and submission of proposed legislation.

4.2 Provide administrative services to support the Parliamentary and Cabinet process for the enacting of legislation.

4.3 Provide administrative support to assist with the drafting of amendments and Private Members’ Bills.

5. Provide community liaison and Parliamentary relations services

5.1 Implement strategies to promote public awareness of, and participation in, committee inquiries.

5.2 Promote inter Parliamentary relations through the provision of advice and support that facilitates the conduct of Parliament’s regional and international affairs.

5.3 Assist incoming and/or outgoing delegations and Parliamentary visitors in accordance with the agreed program and visit objectives.

5.4 Facilitate international cooperation through provision of assistance and information.

6. Present seminars

6.1 Update seminar content and supporting documentation and tailor to meet specific audience needs and interests.

6.2 Provide information and education services to promote public knowledge and awareness of, and interaction with, the Parliament.

6.3 Seek feedback from seminar participants to gauge satisfaction and suggestions for improvement, and act on recommendations.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify confidential and sensitive issues and maintain confidentiality. 
Identify and apply Parliamentary conventions and traditions according to the occasion, location and participants. 
Identify and adhere to strict protocols for Parliament, and assist others in the application of these protocols in accordance with required behaviour. 
Assess situations and conduct self to suit the occasion. 
Assess situations where apparently conflicting protocols might apply and decide on appropriate action, or refer for advice. 
Identify the scope and type of committee, and the Chair’s role and responsibilities to ensure the provision of advice and administrative support meets committee requirements. 
Provide administrative services to support the committee system and the individual inquiries. 
Provide briefing papers for meetings and information gathering activities in the timeframe set by the relevant committee. 
Provide drafting services that result in reports that are well structured, defensible, based on comprehensive and balanced information and meet organisational requirements for style, language and content. 
Implement strategies to ensure the effective promotion of committee reports. 
Conduct research to respond to requests for information and/or advice and to support the information gathering activities of committees. 
Determine the context, purpose and audience for the information and/or advice and develop a research methodology to suit. 
Analyse policy and legislation, search databases and conduct interviews as required to obtain the necessary information in accordance with the research methodology. 
Provide, analyse and present information and/or advice. 
Respond to requests for information and/or advice or provide information on what steps are being taken to address the request. 
Provide administrative services to support departmental processes for the preparation and submission of proposed legislation. 
Provide administrative services to support the Parliamentary and Cabinet process for the enacting of legislation. 
Provide administrative support to assist with the drafting of amendments and Private Members’ Bills. 
Implement strategies to promote public awareness of, and participation in, committee inquiries. 
Promote inter Parliamentary relations through the provision of advice and support that facilitates the conduct of Parliament’s regional and international affairs. 
Assist incoming and/or outgoing delegations and Parliamentary visitors in accordance with the agreed program and visit objectives. 
Facilitate international cooperation through provision of assistance and information. 
Update seminar content and supporting documentation and tailor to meet specific audience needs and interests. 
Provide information and education services to promote public knowledge and awareness of, and interaction with, the Parliament. 
Seek feedback from seminar participants to gauge satisfaction and suggestions for improvement, and act on recommendations. 
Identify confidential and sensitive issues and maintain confidentiality. 
Identify and apply Parliamentary conventions and traditions according to the occasion, location and participants. 
Identify and adhere to strict protocols for Parliament, and assist others in the application of these protocols in accordance with required behaviour. 
Assess situations and conduct self to suit the occasion. 
Assess situations where apparently conflicting protocols might apply and decide on appropriate action, or refer for advice. 
Identify the scope and type of committee, and the Chair’s role and responsibilities to ensure the provision of advice and administrative support meets committee requirements. 
Provide administrative services to support the committee system and the individual inquiries. 
Provide briefing papers for meetings and information gathering activities in the timeframe set by the relevant committee. 
Provide drafting services that result in reports that are well structured, defensible, based on comprehensive and balanced information and meet organisational requirements for style, language and content. 
Implement strategies to ensure the effective promotion of committee reports. 
Conduct research to respond to requests for information and/or advice and to support the information gathering activities of committees. 
Determine the context, purpose and audience for the information and/or advice and develop a research methodology to suit. 
Analyse policy and legislation, search databases and conduct interviews as required to obtain the necessary information in accordance with the research methodology. 
Provide, analyse and present information and/or advice. 
Respond to requests for information and/or advice or provide information on what steps are being taken to address the request. 
Provide administrative services to support departmental processes for the preparation and submission of proposed legislation. 
Provide administrative services to support the Parliamentary and Cabinet process for the enacting of legislation. 
Provide administrative support to assist with the drafting of amendments and Private Members’ Bills. 
Implement strategies to promote public awareness of, and participation in, committee inquiries. 
Promote inter Parliamentary relations through the provision of advice and support that facilitates the conduct of Parliament’s regional and international affairs. 
Assist incoming and/or outgoing delegations and Parliamentary visitors in accordance with the agreed program and visit objectives. 
Facilitate international cooperation through provision of assistance and information. 
Update seminar content and supporting documentation and tailor to meet specific audience needs and interests. 
Provide information and education services to promote public knowledge and awareness of, and interaction with, the Parliament. 
Seek feedback from seminar participants to gauge satisfaction and suggestions for improvement, and act on recommendations. 

Forms

Assessment Cover Sheet

PSPGEN030 - Provide support to Parliament
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessment Record Sheet

PSPGEN030 - Provide support to Parliament

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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