- PSPGOV313A - Compose workplace documents
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPGOV313A Mapping and Delivery Guide
Compose workplace documents
Version 1.0
Issue Date: April 2024
| Qualification | - |
Unit of Competency | PSPGOV313A - Compose workplace documents |
|---|---|---|---|
| Description | This unit covers interpreting and composing a range of workplace documents from a number of sources. It includes interpreting written information for workplace purposes and preparing written materials. The focus is on the content and structure of written materials and not on the use of computer technology, which is addressed by other competencies.In practice, interpreting and composing workplace documents may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, working effectively, working with diversity, etc. This is one of 5 units of competency in the Working in Government Competency Field that deal with written communication. Related units are:PSPGOV208A Write routine workplace materialsPSPGOV413A Compose complex workplace documentsPSPGOV513A Refine complex workplace documentsPSPGOV606A Prepare high-level/sensitive written materials | ||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | Not applicable. | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | Not applicable. | ||
| Competency Field | Working in Government. | ||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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| Elements of Competency | Performance Criteria | |||||||
| Element: Interpret written information |
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| Element: Compose written materials |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package. | |
Units to be assessed together | Pre-requisite units that must be achieved prior to this unit:Nil Co-requisite units that must be assessed with this unit:Nil Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to: PSPETHC301B Uphold the values and principles of public service PSPGOV301B Work effectively in the organisation PSPGOV302B Contribute to workgroup activities PSPGOV307B Organise workplace information PSPGOV308B Work effectively with diversity PSPLEGN301B Comply with legislation in the public sector PSPOHS301A Contribute to workplace safety |
Overview of evidence requirements | In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms: the knowledge requirements of this unit the skill requirements of this unit application of Employability Skills as they relate to this unit workplace documents interpreted and composed in a range of (3 or more) contexts (or occasions, over time) |
Resources required to carry out assessment | These resources include: legislation, policy, procedures and protocols relating to written materials in the public sector case studies and workplace scenarios to capture the range of written communication situations likely to be encountered in the public sector |
Where and how to assess evidence | Valid assessment of this unit requires: a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when interpreting and composing workplace documents, including coping with difficulties, irregularities and breakdowns in routine workplace documents interpreted and composed in a range of (3 or more) contexts (or occasions, over time). Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as: people with disabilities people from culturally and linguistically diverse backgrounds Aboriginal and Torres Strait Islander people women young people older people people in rural and remote locations. Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of: case studies portfolios questioning scenarios authenticated evidence from the workplace and/or training courses |
For consistency of assessment | Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This section describes the essential skills and knowledge and their level, required for this unit. |
Skill requirements Look for evidence that confirms skills in: reading and writing at a level to cope with a range of workplace materials integrating information from a number of sources in order to generate meaning writing and sequencing paragraphs according to the required purpose of written material linking ideas in written material through selection and use of words, grammatical structures, headings and punctuation appropriate to the purpose spelling, punctuation and grammar for workplace documents at an experienced level responding to diversity, including gender and disability implementing ergonomic requirements for office work complying with environmental policies such as those relating to paper use/wastage/recycling |
Knowledge requirements Look for evidence that confirms knowledge and understanding of: legislation, regulations, policies, procedures and guidelines relating to written communication in the public sector such as privacy, freedom of information, information security, confidentiality, copyright principles of effective written communication differences in register/style between workplace communication for different purposes government style manual organisation protocols for a range of written communication channels of communication and processes for obtaining advice, approvals etc organisational policy for recordkeeping - paper-based and electronic equal employment opportunity, equity and diversity principles public sector legislation such as occupational health and safety and environment in the context of preparing written materials |
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here. | |
Workplace materials may include: | agendas applications charts correspondence, including formal letters requesting/responding to information, applications, letters of complaint diagrams discussion papers emails flyers graphs help screens instructions letters manuals maps memos messages minutes newsletters reports schedules submissions timetables web sites |
Procedural information may include: | manufacturers'/operating instructions/technical instructions occupational health and safety procedures organisational code of practice public sector code of ethics quality assurance procedures standard workplace documents style manuals supervisor's/team leader's instructions work instructions, guidelines and procedures |
Legislation, policy and standards may include: | State/Territory or Commonwealth legislation, regulations, policies, procedures and guidelines relating to the preparation and security of written information in the public sector, including freedom of information, copyright, privacy, confidentiality, equal employment opportunity, diversity, occupational health and safety Commissioner's instructions government style guide organisational writing guidelines public sector standards fraud control standards codes of practice/codes of conduct codes of ethics security standards for government information |
Protocols may include: | use of plain English style formats style manuals particular terminology to be used/not used: acronyms technical terms bureaucratic language abbreviations requirements for minimising jargon in written materials requirements for written material to take account of cultural, ethnic, religious or language differences, disabilities, etiquette guidelines for illustrative items standards for references, acknowledgements, citations, footnotes, endnotes using particular communication channels |
Written materials may include: | agendas applications emails factual information formal correspondence forms file notes instructions meeting notes memos minutes newsletters orders questionnaires records reports rosters summaries petty cash vouchers |
Audience may include: | internal and external clients knowledge experts addressee those who receive a copy for information public |
Specific requirements and sensitivities may include: | technical and organisation specific vocabulary cultural, ethnic, religious or language differences, disabilities government protocols/etiquette private or confidential materials security requirements politically sensitive materials |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
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| Workplace materials are scanned to identify the subject and key information for using or reporting to others. | |||
| Procedural manuals and codes of practice are scanned to locate specific information to carry out work functions in accordance with legislation, policy and standards. | |||
| A range of written materials is scanned to locate and select required information for summaries, short reports and responses to requests. | |||
| Cultural context and assumed prior knowledge needed for interpretation of workplace information are identified and assistance is obtained when required. | |||
| Assistance is sought with interpretation of complex materials in accordance with organisational procedures. | |||
| Established protocols for a range of written materials are identified and complied with in accordance with organisational procedures and standard templates. | |||
| Audience for the material is identified and any specific requirements and sensitivities are investigated and catered for. | |||
| Material is planned in terms of structure, level of formality and key information to be included, in accordance with the purpose and organisational protocols. | |||
| Written information is prepared in an accurate, concise and unambiguous manner that meets intended audience, legislative and organisational requirements. | |||
| Material is checked to confirm readability, grammar, spelling and punctuation, and to correct any inaccuracies or gaps in content. | |||
| Written materials are prepared and provided for approval within required timeframes. |
Forms
Assessment Cover Sheet
PSPGOV313A - Compose workplace documents
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PSPGOV313A - Compose workplace documents
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: