Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPGOV517A Mapping and Delivery Guide
Coordinate risk management

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPGOV517A - Coordinate risk management
Description This unit covers coordination of risk management in the business unit/organisation. It includes maintaining infrastructure and processes, supporting staff to manage risk, facilitating risk recovery, and monitoring and reviewing risk management.In practice, coordinating risk management may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, providing client service, leading a group, developing policy etc.The unit has been drawn from a draft Business Services unit of competency BSBMGT508A Manage risk management system, which is equivalent to this unit, but not vice versa.This is one of 4 units of competency in the Working in Government and Management Competency Fields that deal with risk. Related units are:PSPGOV417A Identify and treat risksPSPMNGT608B Manage risk PSPMNGT704A Undertake enterprise risk managementThis is a new unit of competency, added to the Working in Government Competency Field of the Training Package in 2004
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Not applicable.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field Working in Government
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Maintain infrastructure and processes
  • Resources are allocated to enable staff to carry out responsibilities in managing risk
  • Currency of required information related to risk management and access for staff are maintained in accordance with organisational requirements
  • Information, costs and statistics on risk management are collected for monitoring and review purposes in accordance with legislation, policy and procedures
  • Current information/training is accessed to maintain currency of own knowledge and skills in risk management
  • Risk management audits are undertaken or contributed to in accordance with legislative and organisational requirements
       
Element: Support staff to manage risk
  • Staff are provided with information relating to risk management and its implementation
  • Advice is provided to staff in relation to risk management
  • Staff learning and development in risk management is managed and recorded according to organisational requirements
  • Problems arising in risk management are addressed with relevant staff
  • Projects and workgroups addressing issues in risk management are coordinated to facilitate treatment of risk
  • Application of the organisation's risk management processes is promoted to all staff
       
Element: Facilitate risk recovery
  • Contingency plans are implemented in the event of identified risks eventuating
  • Processes for recovery are implemented
  • Continuity of operations is facilitated in accordance with contingency plans
  • Following recovery, analysis is undertaken to determine strategies for minimising likelihood of recurrence and minimising impact
       
Element: Monitor and review risk management system
  • A valid and reliable monitoring methodology is developed and implemented
  • Effectiveness of policy and procedures for managing risk is analysed against expected outcomes
  • Review results are used to make recommendations for improvement to policy and practices, and approval/s are gained for implementing changes
  • Revised policy and practices are implemented in accordance with organisational requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite unitsthat must be achieved prior to this unit:Nil

Co-requisite unitsthat must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC501B Promote the values and ethos of public service

PSPGOV502B Develop client services

PSPGOV507A Undertake negotiations

PSPGOV508A Manage conflict

PSPGOV509A Conduct evaluations

PSPGOV511A Provide leadership

PSPGOV512A Use complex workplace communication strategies

PSPGOV515A Develop and use political nous

PSPGOV516A Develop and use emotional intelligence

PSPLEGN501B Promote compliance with legislation in the public sector

PSPPOL501A Develop organisation policy

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

coordination of risk management in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and protocols relating to risk management

Australian and New Zealand risk management standard - Risk management, AS/NZS 4360:1999 or as revised

Guidelines for managing risk in the Australian and New Zealand public sector - HB 143:1999

other national and international risk management standards such as SIRCA 8001:2003

case studies and workplace scenarios to capture the range of risk management situations likely to be encountered

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when managing risk management system, including coping with difficulties, irregularities and breakdowns in routine

coordination of risk management in a range of (3 or more) contexts (or occasions, over time).

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations.

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace and/or training

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

applying legislation, regulations and policies relating to risk management

undertaking research and analysis of the wider context affecting the organisation

assessing and evaluating risks

monitoring and reviewing risks and risk treatments

communicating and consulting with a diverse range of stakeholders

applying problem solving using conceptual and reasoning skills

using formal language and style for written plans

undertaking discussion using exchange of complex oral information

using a variety of words and language structures to explain complex, formal documents and assisting others to apply them in the workplace

responding to diversity, including gender and disability

applying procedures relating to occupational health and safety and environment in the context of risk management

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation, regulations, policies, procedures and guidelines relating to risk management

risk management strategy

organisational structure, functions and operation

audit requirements

Australian and New Zealand risk management standard - Risk management, AS/NZS 4360:1999 or as revised

Guidelines for managing risk in the Australian and New Zealand public sector - HB 143:1999

risk management cycle

the relationship of risk to context - how the context may define the risks

the importance of consultation and communication at every stage of the risk management cycle

approval processes

range of evaluation methodologies

the diversity of risks in the public sector

equal employment opportunity, equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of risk management

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here.

Resources may include

information in paper-based or electronic format

risk analysis tools

briefings, information sessions, training

Legislation, policy and procedures may include

Commonwealth and State/Territory legislation relating to risk management

national and international risk management codes of practice and standards, such as SIRCA 8001:2003

the organisation's risk management policies and practices

codes of conduct/codes of ethics

Australian and New Zealand risk management standard - Risk management, AS/NZS 4360:1999 or as revised

Guidelines for managing risk in the Australian and New Zealand public sector - HB 143:1999

international guidelines such as ISO/IEC Guide 73:2002 Risk management - vocabulary, guidelines for use in standards

professional standards for risk management, for example certified practising risk manager (CPRM)

jurisdictional policies, guidelines and web sites, for example www.riskmanagement.qld.gov.au

Audits may be

undertaken by trained staff and/or external auditors according to documented schedules in risk management strategy

Information provided to staff may include

paper-based or electronic information such as via intranet

information sessions

briefings

training programs

arrangements such as coaching and mentoring

Advice to staff may include

verbal advice

documented advice

references to existing information in paper-based or electronic format

Learning and development may include

formal training through a Registered Training Organisation

in-house training

on-the-job learning

coaching or mentoring

information sessions provided internally or by external consultants

Methods of promotion may include

information sessions

briefings

written materials

training

Recovery processes may include

repair or replacement of equipment

retraining

alternative suppliers, production sources or methods

temporary outsourcing

Monitoring methodology may include

observations

physical inspections

incident reports

questionnaires

interviews with stakeholders

regular reviews of risk treatment procedures

repeat of the risk management process

Expected outcomes may be documented in

risk management strategy

key performance indicators

risk management policies and procedures

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Resources are allocated to enable staff to carry out responsibilities in managing risk 
Currency of required information related to risk management and access for staff are maintained in accordance with organisational requirements 
Information, costs and statistics on risk management are collected for monitoring and review purposes in accordance with legislation, policy and procedures 
Current information/training is accessed to maintain currency of own knowledge and skills in risk management 
Risk management audits are undertaken or contributed to in accordance with legislative and organisational requirements 
Staff are provided with information relating to risk management and its implementation 
Advice is provided to staff in relation to risk management 
Staff learning and development in risk management is managed and recorded according to organisational requirements 
Problems arising in risk management are addressed with relevant staff 
Projects and workgroups addressing issues in risk management are coordinated to facilitate treatment of risk 
Application of the organisation's risk management processes is promoted to all staff 
Contingency plans are implemented in the event of identified risks eventuating 
Processes for recovery are implemented 
Continuity of operations is facilitated in accordance with contingency plans 
Following recovery, analysis is undertaken to determine strategies for minimising likelihood of recurrence and minimising impact 
A valid and reliable monitoring methodology is developed and implemented 
Effectiveness of policy and procedures for managing risk is analysed against expected outcomes 
Review results are used to make recommendations for improvement to policy and practices, and approval/s are gained for implementing changes 
Revised policy and practices are implemented in accordance with organisational requirements 

Forms

Assessment Cover Sheet

PSPGOV517A - Coordinate risk management
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PSPGOV517A - Coordinate risk management

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: