Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPGSD006 Mapping and Delivery Guide
Facilitate participation in government service delivery
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | PSPGSD006 - Facilitate participation in government service delivery |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills required by staff working as participation advisers to facilitate participation in government service delivery. It includes establishing the service offer, developing and managing personalised service, and working with individuals and the community.This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently with supervision responsibilities, while performing complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide. Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors. |
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Prerequisites/co-requisites | |||
Competency Field | Government service delivery |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish the service offer |
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Element: Develop and manage personalised service |
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Element: Work with individuals and the community |
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Element: Establish the service offer |
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Element: Develop and manage personalised service |
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Element: Work with individuals and the community |
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