Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPGSD009 Mapping and Delivery Guide
Deal with incorrect payments and debts
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | PSPGSD009 - Deal with incorrect payments and debts |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills required to detect and investigate incorrect payments and debts, and to develop strategies to deal with them. It includes preventing or minimising debt and negotiating repayments.This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work autonomously in consultation with others, performing complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide. Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors. |
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Prerequisites/co-requisites | |||
Competency Field | Government service delivery |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Prevent or minimise debt |
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Element: Investigate payments and debts |
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Element: Instigate recovery action |
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Element: Prevent or minimise debt |
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Element: Investigate payments and debts |
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Element: Instigate recovery action |
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