Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPINM009 Mapping and Delivery Guide
Monitor and review injury management cases

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency PSPINM009 - Monitor and review injury management cases
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to monitor and review injury management cases in accordance with legislative requirements.This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently while performing complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Prerequisites/co-requisites
Competency Field Injury management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Monitor injury management cases
  • Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.
  • Monitor compliance with the return to work plan in terms of agreed requirements.
  • Monitor compliance with treatment protocols and take action on non-compliance.
  • Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.
  • Authorise and record changes to the return to work plan.
       
Element: Review injury management cases
  • Assess capacity for return to work and update return to work and case management plans.
  • Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.
  • Review currency of prescribed medical certificate and obtain a current certificate where necessary.
  • Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.
  • Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.
       
Element: Review injury management claim details
  • Review entitlements in the light of disability and changes to personal circumstances.
  • Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.
  • Review claim estimates, duration and costs and take action to address issues.
  • Review cases of continuing incapacity for permanent disability entitlements.
  • Assess redemption opportunities for suitable cases and make recommendations for progressing these.
  • Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.
       
Element: Monitor injury management cases
  • Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.
  • Monitor compliance with the return to work plan in terms of agreed requirements.
  • Monitor compliance with treatment protocols and take action on non-compliance.
  • Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.
  • Authorise and record changes to the return to work plan.
       
Element: Review injury management cases
  • Assess capacity for return to work and update return to work and case management plans.
  • Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.
  • Review currency of prescribed medical certificate and obtain a current certificate where necessary.
  • Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.
  • Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.
       
Element: Review injury management claim details
  • Review entitlements in the light of disability and changes to personal circumstances.
  • Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.
  • Review claim estimates, duration and costs and take action to address issues.
  • Review cases of continuing incapacity for permanent disability entitlements.
  • Assess redemption opportunities for suitable cases and make recommendations for progressing these.
  • Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Monitor injury management cases

1.1 Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.

1.2 Monitor compliance with the return to work plan in terms of agreed requirements.

1.3 Monitor compliance with treatment protocols and take action on non-compliance.

1.4 Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.

1.5 Authorise and record changes to the return to work plan.

2. Review injury management cases

2.1 Assess capacity for return to work and update return to work and case management plans.

2.2 Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.

2.3 Review currency of prescribed medical certificate and obtain a current certificate where necessary.

2.4 Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.

2.5 Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.

3. Review injury management claim details

3.1 Review entitlements in the light of disability and changes to personal circumstances.

3.2 Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.

3.3 Review claim estimates, duration and costs and take action to address issues.

3.4 Review cases of continuing incapacity for permanent disability entitlements.

3.5 Assess redemption opportunities for suitable cases and make recommendations for progressing these.

3.6 Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, regulations and policies relating to injury management

undertaking case management including facilitating case conferences

dealing with difficult people

applying analysis and review

using communication with a diverse range of people

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation, including work health and safety, and environment

regulations, policies, procedures and guidelines relating to injury management

privacy legislation

procedures to ensure confidentiality and security of information

public sector management acts

reporting requirements


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Monitor injury management cases

1.1 Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan.

1.2 Monitor compliance with the return to work plan in terms of agreed requirements.

1.3 Monitor compliance with treatment protocols and take action on non-compliance.

1.4 Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution.

1.5 Authorise and record changes to the return to work plan.

2. Review injury management cases

2.1 Assess capacity for return to work and update return to work and case management plans.

2.2 Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required.

2.3 Review currency of prescribed medical certificate and obtain a current certificate where necessary.

2.4 Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances.

2.5 Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome.

3. Review injury management claim details

3.1 Review entitlements in the light of disability and changes to personal circumstances.

3.2 Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers.

3.3 Review claim estimates, duration and costs and take action to address issues.

3.4 Review cases of continuing incapacity for permanent disability entitlements.

3.5 Assess redemption opportunities for suitable cases and make recommendations for progressing these.

3.6 Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan. 
Monitor compliance with the return to work plan in terms of agreed requirements. 
Monitor compliance with treatment protocols and take action on non-compliance. 
Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution. 
Authorise and record changes to the return to work plan. 
Assess capacity for return to work and update return to work and case management plans. 
Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required. 
Review currency of prescribed medical certificate and obtain a current certificate where necessary. 
Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances. 
Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome. 
Review entitlements in the light of disability and changes to personal circumstances. 
Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers. 
Review claim estimates, duration and costs and take action to address issues. 
Review cases of continuing incapacity for permanent disability entitlements. 
Assess redemption opportunities for suitable cases and make recommendations for progressing these. 
Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations. 
Monitor progress of the injured worker against the goals and objectives of the return to work plan and/or the case management plan. 
Monitor compliance with the return to work plan in terms of agreed requirements. 
Monitor compliance with treatment protocols and take action on non-compliance. 
Conduct case management meetings to identify issues and barriers to successful return to work and facilitate resolution. 
Authorise and record changes to the return to work plan. 
Assess capacity for return to work and update return to work and case management plans. 
Undertake treatment and medication review as required by case management plan, and adjust return to work plan as required. 
Review currency of prescribed medical certificate and obtain a current certificate where necessary. 
Review and adjust currency and content of rehabilitation and return to work plan to address changes in circumstances. 
Review case file and conduct case conferences at regular intervals in order to progress claim to best possible outcome. 
Review entitlements in the light of disability and changes to personal circumstances. 
Conduct economic review to ensure entitlements are adjusted in line with economic changes for similar workers. 
Review claim estimates, duration and costs and take action to address issues. 
Review cases of continuing incapacity for permanent disability entitlements. 
Assess redemption opportunities for suitable cases and make recommendations for progressing these. 
Identify improvements to policies, procedures and processes relating to case management from reviews and recommendations. 

Forms

Assessment Cover Sheet

PSPINM009 - Monitor and review injury management cases
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PSPINM009 - Monitor and review injury management cases

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: