Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPINM010 Mapping and Delivery Guide
Maintain injury management case files

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPINM010 - Maintain injury management case files
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to maintain injury management case files in accordance with legislative requirements. This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work under supervision while performing routine tasks in a familiar context.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Injury management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Open injury management case files
  • Open case files.
  • Record comprehensive details of claims.
  • File all documents and other materials relating to claims.
  • Control access to and security of case files.
       
Element: Maintain injury management case files
  • Meet correspondence, documentation, recordkeeping and reporting requirements.
  • Document and record all actions relating to cases.
  • Complete information on files and include supporting information for any decisions or actions.
  • Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.
       
Element: Close injury management case files
  • Complete all outstanding actions.
  • Confirm medical closure and check required documents for completeness before adding to file.
  • Finalise arrangements for any lump sum payment for non-economic loss.
  • Discontinue weekly payments and deal with outstanding accounts.
  • Undertake record closure and archive files.
  • Carry out reconciliation of payments.
       
Element: Open injury management case files
  • Open case files.
  • Record comprehensive details of claims.
  • File all documents and other materials relating to claims.
  • Control access to and security of case files.
       
Element: Maintain injury management case files
  • Meet correspondence, documentation, recordkeeping and reporting requirements.
  • Document and record all actions relating to cases.
  • Complete information on files and include supporting information for any decisions or actions.
  • Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.
       
Element: Close injury management case files
  • Complete all outstanding actions.
  • Confirm medical closure and check required documents for completeness before adding to file.
  • Finalise arrangements for any lump sum payment for non-economic loss.
  • Discontinue weekly payments and deal with outstanding accounts.
  • Undertake record closure and archive files.
  • Carry out reconciliation of payments.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Open injury management case files

1.1 Open case files.

1.2 Record comprehensive details of claims.

1.3 File all documents and other materials relating to claims.

1.4 Control access to and security of case files.

2. Maintain injury management case files

2.1 Meet correspondence, documentation, recordkeeping and reporting requirements.

2.2 Document and record all actions relating to cases.

2.3 Complete information on files and include supporting information for any decisions or actions.

2.4 Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.

3. Close injury management case files

3.1 Complete all outstanding actions.

3.2 Confirm medical closure and check required documents for completeness before adding to file.

3.3 Finalise arrangements for any lump sum payment for non-economic loss.

3.4 Discontinue weekly payments and deal with outstanding accounts.

3.5 Undertake record closure and archive files.

3.6 Carry out reconciliation of payments.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, regulations and policies relating to maintaining injury management case files

using written communications, including correspondence, file notes, meeting notes

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation, including work health and safety, and environment

regulations, policies, procedures and guidelines relating to injury management

public sector management acts

privacy legislation

freedom of information legislation

procedures that ensure confidentiality and security of personal information

rules relating to access to personal information

public sector and organisational record keeping requirements

reporting requirements

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Open injury management case files

1.1 Open case files.

1.2 Record comprehensive details of claims.

1.3 File all documents and other materials relating to claims.

1.4 Control access to and security of case files.

2. Maintain injury management case files

2.1 Meet correspondence, documentation, recordkeeping and reporting requirements.

2.2 Document and record all actions relating to cases.

2.3 Complete information on files and include supporting information for any decisions or actions.

2.4 Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts.

3. Close injury management case files

3.1 Complete all outstanding actions.

3.2 Confirm medical closure and check required documents for completeness before adding to file.

3.3 Finalise arrangements for any lump sum payment for non-economic loss.

3.4 Discontinue weekly payments and deal with outstanding accounts.

3.5 Undertake record closure and archive files.

3.6 Carry out reconciliation of payments.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Open case files. 
Record comprehensive details of claims. 
File all documents and other materials relating to claims. 
Control access to and security of case files. 
Meet correspondence, documentation, recordkeeping and reporting requirements. 
Document and record all actions relating to cases. 
Complete information on files and include supporting information for any decisions or actions. 
Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts. 
Complete all outstanding actions. 
Confirm medical closure and check required documents for completeness before adding to file. 
Finalise arrangements for any lump sum payment for non-economic loss. 
Discontinue weekly payments and deal with outstanding accounts. 
Undertake record closure and archive files. 
Carry out reconciliation of payments. 
Open case files. 
Record comprehensive details of claims. 
File all documents and other materials relating to claims. 
Control access to and security of case files. 
Meet correspondence, documentation, recordkeeping and reporting requirements. 
Document and record all actions relating to cases. 
Complete information on files and include supporting information for any decisions or actions. 
Maintain case files to a standard that allows them to meet evidentiary requirements of tribunals and courts. 
Complete all outstanding actions. 
Confirm medical closure and check required documents for completeness before adding to file. 
Finalise arrangements for any lump sum payment for non-economic loss. 
Discontinue weekly payments and deal with outstanding accounts. 
Undertake record closure and archive files. 
Carry out reconciliation of payments. 

Forms

Assessment Cover Sheet

PSPINM010 - Maintain injury management case files
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPINM010 - Maintain injury management case files

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: