Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPLND011 Mapping and Delivery Guide
Handle compensation claims
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | PSPLND011 - Handle compensation claims |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills required to determine eligibility of compensation claims. It includes responding to and settling claims by analysing legislation and applying it to the received claims.This unit applies to those working in administration roles processing compensation claims.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently while performing complex tasks within a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide. Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors. |
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Prerequisites/co-requisites | |||
Competency Field | Public land administration |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Respond to claims for compensation |
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Element: Determine compensation |
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Element: Settle compensation |
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Element: Respond to claims for compensation |
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Element: Determine compensation |
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Element: Settle compensation |
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