Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPREG405B Mapping and Delivery Guide
Act on non-compliance

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPREG405B - Act on non-compliance
Description This unit covers the competency to issue advice, instructions, warnings, notices, fines and other actions in response to non-compliance situations. It includes attending situations where non-compliance is suspected/alleged, and taking action on non-compliance.In practice, acting on non-compliance may overlap with other generalist or specialist public sector work activities such as acting ethically, exercising regulatory powers, promoting compliance, assessing non-compliance.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Not applicable.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field Regulatory.
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Attend situations where non-compliance is suspected/alleged
  • Procedure is followed in accordance with legal requirements and organisational policy and procedures.
  • Personal conduct is maintained in accordance with organisational guidelines and protocols.
  • Safety of self and others is protected in accordance with operational policy and procedures.
  • When assistance is required, requests are timely and in accordance with legislation, policy and procedures.
  • Activities and actions are carried out in accordance with legislation, organisational policy and procedures and the rules of evidence.
       
Element: Take action on non-compliance
  • Mitigating circumstances are considered, where appropriate, in accordance with organisational policy and procedures.
  • Action on non-compliance is selected to match the seriousness of the offence.
  • Clients are informed of the action, justification for it and their rights of appeal in accordance with legislation, organisational policy and procedures.
  • Action is taken in accordance with legal requirements and organisational guidelines.
  • Personal actions/conduct are carried out in accordance with organisational guidelines and protocols and protect the rights and responsibilities of clients.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC401A Uphold and support the values and principles of public service

PSPGOV408A Value diversity

PSPGOV422A Apply government processes

PSPLEGN401A Encourage compliance with legislation in the public sector

PSPREG401C Exercise regulatory powers

PSPREG402C Promote client compliance

PSPREG403B Assess compliance

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

action on non-compliance in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, regulations, policy, guidelines and standards

public sector values and codes of conduct

range of actions appropriate for non-compliance under the legislation/regulations/standards

case studies and workplace scenarios to capture the range of situations likely to be encountered when acting on non-compliance

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when acting on non-compliance, including coping with difficulties, irregularities and breakdowns in routine

action on non-compliance in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

questioning

scenarios

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

undertaking negotiation and conflict resolution

applying risk management and self preservation techniques

using judgment and decision making

exchanging often complex oral information in a form to suit diverse audiences

responding to diversity, including gender and disability

writing requiring accuracy of expression and formality in structure and format

applying public sector legislation such as occupational health and safety and environmental procedures in the context of actions on non-compliance

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation, organisational procedures and guidelines

organisational parameters for decision making

range of appropriate actions possible for different offences

negotiation in the context of achieving compliance

awareness of social and cultural issues (demographics)

public sector legislation and standards

occupational health and safety and environmental considerations to ensure the safety of self and others

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Assistance may include:

other officers

other jurisdictions

other organisations

police

Legislation, policy and procedures may include:

enabling legislation

organisational processes

codes of conduct

equal employment opportunity and anti-discrimination law

Action on non-compliance may include:

oral or written instructions

warnings

seizure

infringement notices

expiation

cautions

fines

summons

notice of legal action

negotiation to achieve compliance if legally possible, and in accordance with organisational policy and procedures, undertaken when exercising prosecutorial discretion (sufficiency of evidence, public interest, reasonable prospect of success)

Clients may include:

people from all age groups, cultural and linguistic backgrounds

other public sector or private sector organisations

people with weapons

people affected by alcohol or drugs

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Procedure is followed in accordance with legal requirements and organisational policy and procedures. 
Personal conduct is maintained in accordance with organisational guidelines and protocols. 
Safety of self and others is protected in accordance with operational policy and procedures. 
When assistance is required, requests are timely and in accordance with legislation, policy and procedures. 
Activities and actions are carried out in accordance with legislation, organisational policy and procedures and the rules of evidence. 
Mitigating circumstances are considered, where appropriate, in accordance with organisational policy and procedures. 
Action on non-compliance is selected to match the seriousness of the offence. 
Clients are informed of the action, justification for it and their rights of appeal in accordance with legislation, organisational policy and procedures. 
Action is taken in accordance with legal requirements and organisational guidelines. 
Personal actions/conduct are carried out in accordance with organisational guidelines and protocols and protect the rights and responsibilities of clients. 

Forms

Assessment Cover Sheet

PSPREG405B - Act on non-compliance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PSPREG405B - Act on non-compliance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: