Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPREG422 Mapping and Delivery Guide
Produce texts from recordings

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPREG422 - Produce texts from recordings
Description This unit describes the performance outcomes, skills and knowledge required to transcribe a recording using keyboarding techniques to produce accurate texts in a regulatory environment.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to individuals in a range of regulatory work environments who produce texts from recordings using keyboarding techniques. They may have been responsible for making the recordings they are transcribing or work as individuals who provide administrative support within an enterprise. In either case the regulatory context imposes legislative and evidentiary requirements that must be observed.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for transcription
  • Organisational and legislative requirements are identified for style, presentation and storage of completed texts, before commencing each task.
  • The purpose and requirements of texts are clarified with the supervisor or author.
  • Work organisation, ergonomic and OHS requirements are observed according to organisational procedures.
  • Sustainable work practices are used to conserve resources and minimise wastage.
       
Element: Transcribe from recorded source
  • Keyboarding techniques are used to produce texts from recordings with the required accuracy.
  • Unclear speech in recordings is clarified with the author or by reference to notes made at the time or soon after.
  • Texts transcribed from recordings reflect a true and accurate record of what was recorded.
  • The spelling of names and any technical terms are checked to ensure accuracy and clarity of the texts.
  • Punctuation is used to ensure oral meanings are accurately transcribed into written form.
  • Draft texts are self-checked in line with their intended purpose and audience.
  • Draft texts are produced within designated timelines.
  • Recordings are stored in accordance with organisational and legislative requirements.
       
Element: Edit and revise texts
  • Draft texts are circulated to parties involved in line with organisational and legislative requirements.
  • Feedback that identifies inaccuracies but does not affect the content or meaning of the texts is incorporated and texts are rechecked and any new errors corrected.
  • Final transcriptions are formatted, named, stored, printed and distributed in accordance with organisational, legislative and task requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in producing texts from recordings.

This will include:

transcribing at least three different types of recordings to the required standard on at least three separate occasions

critically evaluating transcriptions for accuracy

proofreading and editing of texts

adhering to legislative and organisational requirements relating to the recording and transcription of information

Context of and specific resources for assessment

Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered, including coping with difficulties, irregularities and breakdowns in routine.

Access is required to office equipment and resources, such as:

workplace reference materials such as style guides

recording equipment such as hand held devices, digital recorders, audio-tapes, Dictaphone equipment

computer equipment including word processing software

dictionary

Method of assessment

Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:

case studies

demonstration

observation

written or oral questions

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

Guidance information for assessment

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to:

clarify transcription requirements and unclear speech

seek feedback on draft texts

listening skills to:

identify different speakers from their voices on a recording

interpret intonation and stress to ensure an accurate reflection of the meaning of recorded speech

literacy skills to:

read and interpret organisational and legislative requirements

draft and finalise transcribed documents

proofread and edit work for accuracy against original recordings

self-management skills to:

produce and circulate texts within required timeframes

use sustainable and ergonomic work practices related to transcribing recordings

technical skills to:

use computer software for transcribing texts

produce texts using keyboarding techniques

Required knowledge

key provisions of legislation relating to recording and transcribing information, including enabling legislation for regulators, privacy and freedom of information

ethical principles relating to recording and transcribing information

types of recordings, their purpose and specific legislative requirements

rules of evidence

formats and styles for workplace documents produced from recordings

organisational requirements relating to formatting, naming, storing, printing and distributing texts produced from recordings, and the handling and storage of source recordings

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Purpose and requirements of texts may include:

for use in court as evidence

primary evidence

contemporaneous notes

verbatim records of interviews

verbatim records of meetings

verbatim records of dictation

reports

minutes

formal or informal letters

compliance with legislative requirements e.g. rules of evidence

Work organisation may include:

mix of repetitive and other activities

keyboarding rest breaks

exercises or stretching

Ergonomic and OHS requirements may include:

screen position

workstation height and layout

chair height, seat and back adjustment

keyboard and mouse position

document holder

footrest

lighting

posture

noise minimisation

avoiding radiation from computer screens

Sustainable work practices may include:

utilising power-save options for equipment

double-sided paper use

re-using paper for rough drafts (observing privacy and confidentiality requirements)

recycling used and shredded paper

Recordings may include:

electronic files

audiotape

micro-cassette

dictation machine or Dictaphone

Required accuracy may include

capturing a true and accurate record of recordings

correct grammar

correct spelling

correct punctuation

correct use of technical terms

intended meaning

Self-checking may include:

accuracy

intended meaning

readability and flow

grammar

spelling

punctuation

Designated timelines may include:

organisational timelines eg for minutes

timeline agreed with supervisor or person requiring texts

legislated timeframes

Parties will include:

only those legally able to view transcripts eg only those who were present when recordings were made

Inaccuracies may include:

spelling of names

incorrect technical terms

punctuation that changes the meaning or emphasis of what was recorded

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Organisational and legislative requirements are identified for style, presentation and storage of completed texts, before commencing each task. 
The purpose and requirements of texts are clarified with the supervisor or author. 
Work organisation, ergonomic and OHS requirements are observed according to organisational procedures. 
Sustainable work practices are used to conserve resources and minimise wastage. 
Keyboarding techniques are used to produce texts from recordings with the required accuracy. 
Unclear speech in recordings is clarified with the author or by reference to notes made at the time or soon after. 
Texts transcribed from recordings reflect a true and accurate record of what was recorded. 
The spelling of names and any technical terms are checked to ensure accuracy and clarity of the texts. 
Punctuation is used to ensure oral meanings are accurately transcribed into written form. 
Draft texts are self-checked in line with their intended purpose and audience. 
Draft texts are produced within designated timelines. 
Recordings are stored in accordance with organisational and legislative requirements. 
Draft texts are circulated to parties involved in line with organisational and legislative requirements. 
Feedback that identifies inaccuracies but does not affect the content or meaning of the texts is incorporated and texts are rechecked and any new errors corrected. 
Final transcriptions are formatted, named, stored, printed and distributed in accordance with organisational, legislative and task requirements. 

Forms

Assessment Cover Sheet

PSPREG422 - Produce texts from recordings
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPREG422 - Produce texts from recordings

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: