Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPREG507 Mapping and Delivery Guide
Manage investigations

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency PSPREG507 - Manage investigations
Description This unit covers the competency to plan, document and allocate resources to manage and review investigations effectively, in accordance with commonwealth and/or jurisdictional law policy and procedures.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to people required to manage investigations. It involves planning and implementing strategies for the overall management of an investigation including establishing investigation aims/objectives, assessing risks and security, allocating tasks, selecting appropriate investigation methods and communication strategies, and establishing a case management system. It also requires the management of resources and information/records throughout the investigation and the review of outcomes to inform practice improvements.The work outlined in this unit would typically be undertaken by personnel involved in a designated investigation role.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan investigations
  • A plan is prepared which reflects analysis of all available factors to set directions for the investigation.
  • An investigation’s aims/objectives are clearly defined to provide operational focus.
  • Risk assessments are conducted to identify investigational opportunities and limitations.
  • A security plan is formulated to address the investigation’s security requirements.
  • Investigatory phases and tasks are prioritised to inform the sequence of activities and provide for future review of the investigation process.
  • Methods to achieve the investigation's aims and objectives are selected and authorised in accordance with jurisdictional laws, policies and guidelines.
  • Communication channels are established with appropriate personnel to facilitate contact in the conduct of the operation.
  • A case management system is initiated to facilitate the planning, resolution and review of the investigation.
  • Plans developed are sufficiently flexible and adaptable to accommodate any unforeseen contingencies/issues that may arise.
       
Element: Prepare documentation to support the investigation
  • All relevant information is recorded in a timely, chronological and accurate manner and complies with organisational guidelines.
  • Operational documentation is compiled to provide an ongoing reference for operatives and a formal record for evidentiary purposes.
  • Recording procedures comply with security and evidentiary requirements.
       
Element: Identify, use and coordinate resources
  • Available resource requirements are identified and accessed to support the operation.
  • Contingency responses are identified that address any resource limitations.
  • Resource usage is managed to achieve the desired aim.
  • Operational costs are monitored and controlled.
       
Element: Review investigations
  • Investigation outcomes are reviewed against the aims and objectives specified in the investigation plan.
  • Procedures are reviewed for adherence to organisational policy and guidelines.
  • Post investigation procedures are completed to finalise the investigation.
  • Review outcomes are disseminated and where relevant used to inform future practice.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Overview of evidence requirements

It is essential for this unit that competence is demonstrated in planning of all resources, consistent with the objectives of the investigation, and ability to monitor the investigation and modify the investigation process where necessary.

Resources required to carry out assessment

No special resources required.

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered, including coping with difficulties, irregularities and breakdowns in routine

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

observation

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

oral communication (listening, establishing rapport, negotiation, conflict resolution)

written communication in preparing investigation plans, tactical plans resource bids etc

basic resource management including budgetary, human and physical resources and allocation/access

basic investigation methods and skills

Knowledge requirements

government and policy environments within which operations will be managed

different types of criminal activity and their elements (eg. general crime, theft, burglary, assault, drugs, fraud, homicide)

available resources which may need to be deployed to support the investigation

security issues and classifications

all applicable laws, policy and procedures pertaining to the conduct of investigations within the officer’s organisational environment

investigation principles and case management systems and a range of contexts in which these can be applied

court procedures and evidentiary requirements

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Factors may include:

any information which impacts on the formulation of the investigation plan

topography

climatic conditions

political sensitivities

time

own resources

subject’s resources

age

culture or mental capacity of subject/witnesses

own courses of action

subject’s likely course(s) of action

cost–benefit analysis

Investigations may include:

Operations

criminal and/or coronial investigations

Investigation aims/objectives may include:

apprehension and arrest of offenders

investigation to logical conclusion

to exclude suspects

satisfy the coroner and provide material to assist the prosecution’s case

Investigational methods may include:

general (public inquiries, informant /witness inquiries, internal or external agencies)

specialised (covert policing, technical aids, surveillance, forensic evidence, document analysis)

The case management system adopted is that:

defined by the organisation’s operational practices

Operational documents may include:

tactical appreciations

operational orders

warrant applications

briefing notes running sheets

investigational plans

SOPs

terms of reference

memoranda of understanding

declarations of major crime

target profiles

affidavits

progress reports

investigation log

incident log

joint agency investigation agreements,

crime reporting system documents

case management system documents

Resource requirements may include:

human

physical

financial

may be internal or external in origin

Recording procedures may include:

material gathered for the purposes of evidence

Security plan may be:

any plan to ensure the integrity of the investigation

An operational plan may include:

resource requirements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
A plan is prepared which reflects analysis of all available factors to set directions for the investigation. 
An investigation’s aims/objectives are clearly defined to provide operational focus. 
Risk assessments are conducted to identify investigational opportunities and limitations. 
A security plan is formulated to address the investigation’s security requirements. 
Investigatory phases and tasks are prioritised to inform the sequence of activities and provide for future review of the investigation process. 
Methods to achieve the investigation's aims and objectives are selected and authorised in accordance with jurisdictional laws, policies and guidelines. 
Communication channels are established with appropriate personnel to facilitate contact in the conduct of the operation. 
A case management system is initiated to facilitate the planning, resolution and review of the investigation. 
Plans developed are sufficiently flexible and adaptable to accommodate any unforeseen contingencies/issues that may arise. 
All relevant information is recorded in a timely, chronological and accurate manner and complies with organisational guidelines. 
Operational documentation is compiled to provide an ongoing reference for operatives and a formal record for evidentiary purposes. 
Recording procedures comply with security and evidentiary requirements. 
Available resource requirements are identified and accessed to support the operation. 
Contingency responses are identified that address any resource limitations. 
Resource usage is managed to achieve the desired aim. 
Operational costs are monitored and controlled. 
Investigation outcomes are reviewed against the aims and objectives specified in the investigation plan. 
Procedures are reviewed for adherence to organisational policy and guidelines. 
Post investigation procedures are completed to finalise the investigation. 
Review outcomes are disseminated and where relevant used to inform future practice. 

Forms

Assessment Cover Sheet

PSPREG507 - Manage investigations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PSPREG507 - Manage investigations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: