Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPTRAN411 Mapping and Delivery Guide
Provide information on vehicle configuration compliance

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPTRAN411 - Provide information on vehicle configuration compliance
Description This unit describes the performance outcomes, skills and knowledge required to provide compliance information on vehicle configurations to transport industry clients.No licensing, legislative, regulatory or certification requirements are applicable to this unit at the time of publication.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to individuals in road transport regulatory roles who are required to explain the conditions and restrictions applying to vehicle configurations for the movement of loads. This requires a knowledge of legislation, conditions and restrictions on vehicle configurations and loads and the requirements for inspections and permits for particular vehicle configurations.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field Road Transport Compliance
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify client information requirements
  • Clients are greeted in a professional and courteous manner in line with organisational protocols and any special client circumstances are established using communication suited to the particular client.
  • Effective communication techniques are used to obtain information from transport industry clients about the loads to be moved, the intended origins and destination, vehicles and routes.
  • Communication difficulties are managed or referred for assistance in line with organisational procedures.
       
Element: Provide detailed compliance information to clients
  • Types of configurations and load requirements are explained in relation to the loads being moved.
  • Conditions and restrictions are detailed for configurations, loads and dimensions in relation to the proposed loads and routes.
  • Information is provided on any requirements for inspections, permits and notices in accordance with regulations of road traffic authorities.
  • Information is provided in a form that suits the purpose and circumstances of the enquiry in accordance with organisational policies and procedures.
       
Element: Confirm client understanding
  • Confirmation is obtained that the client has received sufficient information to ensure compliance when determining vehicle configurations for particular loads.
  • Client knowledge of inspection and permit requirements is confirmed in relation to the loads being moved.
  • Confidentiality is maintained in accordance with organisational procedures and privacy requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in providing information on vehicle configuration compliance.

This will include evidence of:

providing accurate compliance information on at least three actual or simulated occasions for three different situations/contexts including dealing with at least one difficult client and one complex information request

adhering to legal, ethical and organisational requirements relating to the provision of compliance information

Context of and specific resources for assessment

Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while providing vehicle configuration information, including coping with difficulties, irregularities and breakdowns in routine.

Access is required to resources such as:

applicable legislation, policies and procedures

case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered

state/territory guidelines on compliance requirements for vehicle configurations and operating conditions

Method of assessment

Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:

case studies

demonstration

observation

written or oral questions

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

Guidance information for assessment

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

communication skills to:

build rapport

elicit requirements

respect and respond to diversity

provide and explain information

clarify and confirm understanding

problem solving skills to:

choose the form, content and amount of information to meet enquirer’s needs and ensure compliance

planning and organising skills to:

maintain up-to-date knowledge of compliance requirements

literacy and numeracy skills to:

read complex legislation and regulations

interpret guidelines and design rules.

self-management skills to:

maintain a professional manner

show courtesy and respect

deal with difficult situations

computer technology skills to:

access up-to-date information

Knowledge requirements

types of vehicle configurations

conditions and restrictions on configurations, dimensions, loads and network access

requirements for inspections and permits

conditions for Performance Based Standards (PBS) assessed vehicles

client service standards

public sector legislation and codes of practice particularly those dealing with privacy, diversity, environmental and occupational health and safety requirements

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Special client circumstances may include:

communication difficulties

English language barriers

emotional state eg irritability, anger, threatening behaviour

diversity factors such as:

disability

gender

age

cultural, racial or religious background

social or personal factors

Effective communication techniques may include:

verbal and non-verbal language and tone suited to the specific client eg:

using plain English

being calm and professional in the face of difficulties

active listening

repeating information back

asking for clarification

summarising

re-phrasing

using emotional intelligence

ensuring all information from the client is correct before providing compliance advice

communication aids where needed

Communication difficulties may include:

language or accent

misinformation

misunderstandings

previous experience in obtaining compliance information

emotions including anger

Types of configurations may include:

agricultural vehicles

special purpose vehicles:

mobile cranes

concrete pumpers

drill rigs

plant

towed special purpose vehicle trailers

rigid vehicles

rigid vehicle and trailer combinations

articulated vehicles

combinations consisting of a prime mover and a semi-trailer:

dolly

low loader

platforms

b-doubles and road trains

innovative vehicles

Performance Based Standards (PBS) assessed vehicles

Conditions and restrictions may include:

restricted routes

travel restrictions for:

time of day

weekday travel

weekend and public holiday travel

Christmas holiday period

weather conditions

road conditions

restricted access vehicles

additional width restrictions

pilot and/or escort vehicle requirements

warning devices requirements

minimum required axle spacings

check weighs

roadside inspections

load restraint requirements

assistance from another authority such as Police, Local Government, Power and Water

Requirements for inspecitons, permits and notices may include:

travel on restricted roads

travel through critical locations

general operating requirements:

load limits

high loads

rear-end steering

agricultural vehicles

livestock carrying vehicles

road-going earthmoving equipment

vehicle transporters

special purpose vehicles

combination vehicles

rear overhang limits

additional height limits

over-mass permits conditions

Form may include:

oral

written

included on permit or notice

email

letter

formal, where actual load movement is being discussed

less formal where possibilities are being put forward

website link

printed guidelines, brochures, fliers etc

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Clients are greeted in a professional and courteous manner in line with organisational protocols and any special client circumstances are established using communication suited to the particular client. 
Effective communication techniques are used to obtain information from transport industry clients about the loads to be moved, the intended origins and destination, vehicles and routes. 
Communication difficulties are managed or referred for assistance in line with organisational procedures. 
Types of configurations and load requirements are explained in relation to the loads being moved. 
Conditions and restrictions are detailed for configurations, loads and dimensions in relation to the proposed loads and routes. 
Information is provided on any requirements for inspections, permits and notices in accordance with regulations of road traffic authorities. 
Information is provided in a form that suits the purpose and circumstances of the enquiry in accordance with organisational policies and procedures. 
Confirmation is obtained that the client has received sufficient information to ensure compliance when determining vehicle configurations for particular loads. 
Client knowledge of inspection and permit requirements is confirmed in relation to the loads being moved. 
Confidentiality is maintained in accordance with organisational procedures and privacy requirements. 

Forms

Assessment Cover Sheet

PSPTRAN411 - Provide information on vehicle configuration compliance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPTRAN411 - Provide information on vehicle configuration compliance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: