Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPWPI005 Mapping and Delivery Guide
Investigate complex issues

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency PSPWPI005 - Investigate complex issues
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to research, plan and conduct investigations of workplace health and safety and/or workers compensation and/or injury management and/or workplace relations matters which may be complex and/or have potential to attract a high level of community interest. It includes researching the scope of the investigation, determining investigation issues, planning and conducting the investigation, analysing information gathered during the investigation and compiling a report.This unit applies to those working as workplace inspectors conducting investigations into possible breaches of a range of workplace health and safety legislation, which has the potential to attract a high level of community interest.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently performing complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Workplace inspection
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Research the scope of the investigation
  • Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.
  • Identify inter-organisation relationships to determine jurisdiction.
  • Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.
       
Element: Determine investigation issues
  • Identify major investigation issues and stakeholders.
  • Identify barriers to investigation and implement solutions.
  • Determine potential for external interest or involvement and deal with it.
       
Element: Plan and conduct investigation
  • Determine the steps required to conduct the investigation.
  • Identify and obtain resources required.
  • Establish the investigation’s timeframe and conduct the investigation.
       
Element: Analyse information gathered during the investigation
  • Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.
  • Determine and document findings of the analysis.
       
Element: Compile report
  • Report results of analysis of information.
  • Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.
       
Element: Research the scope of the investigation
  • Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.
  • Identify inter-organisation relationships to determine jurisdiction.
  • Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.
       
Element: Determine investigation issues
  • Identify major investigation issues and stakeholders.
  • Identify barriers to investigation and implement solutions.
  • Determine potential for external interest or involvement and deal with it.
       
Element: Plan and conduct investigation
  • Determine the steps required to conduct the investigation.
  • Identify and obtain resources required.
  • Establish the investigation’s timeframe and conduct the investigation.
       
Element: Analyse information gathered during the investigation
  • Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.
  • Determine and document findings of the analysis.
       
Element: Compile report
  • Report results of analysis of information.
  • Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Research the scope of the investigation

1.1 Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.

1.2 Identify inter-organisation relationships to determine jurisdiction.

1.3 Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.

2. Determine investigation issues

2.1 Identify major investigation issues and stakeholders.

2.2 Identify barriers to investigation and implement solutions.

2.3 Determine potential for external interest or involvement and deal with it.

3. Plan and conduct investigation

3.1 Determine the steps required to conduct the investigation.

3.2 Identify and obtain resources required.

3.3 Establish the investigation’s timeframe and conduct the investigation.

4. Analyse information gathered during the investigation

4.1 Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.

4.2 Determine and document findings of the analysis.

5. Compile report

5.1 Report results of analysis of information.

5.2 Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

conducting investigations relating to legislative compliance

comprehending complex written information

writing reports and recommendations requiring precision of expression

planning

providing justification for scope and congruency decisions, and estimating impact on similar industries

using communication and conflict resolution

applying time management, planning, process mapping and decision making

adapting to changing circumstances and making decisions

investigating of complex issues in 3 or more contexts or on 3 or more occasions

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

principal legislation, including work health and safety, workers compensation, injury management and workplace relations

performance standard in the legislation

impact of hazards on persons

industry practices

organisational policies and procedures related to compliance activities and reporting

principles of risk management including hierarchy of controls

technical features associated with hazards and potential risks as these relate to jurisdictional issues

investigation methodology techniques and management tools

basic understanding of the Australian legal system

aspects of civil, criminal, administrative law and jurisdictions

powers and restrictions to investigate

rules of evidence, types of evidence

reporting procedures which provide a written and/or electronic audit trail

confidentiality and privacy issues

storage of evidence

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Research the scope of the investigation

1.1 Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.

1.2 Identify inter-organisation relationships to determine jurisdiction.

1.3 Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.

2. Determine investigation issues

2.1 Identify major investigation issues and stakeholders.

2.2 Identify barriers to investigation and implement solutions.

2.3 Determine potential for external interest or involvement and deal with it.

3. Plan and conduct investigation

3.1 Determine the steps required to conduct the investigation.

3.2 Identify and obtain resources required.

3.3 Establish the investigation’s timeframe and conduct the investigation.

4. Analyse information gathered during the investigation

4.1 Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.

4.2 Determine and document findings of the analysis.

5. Compile report

5.1 Report results of analysis of information.

5.2 Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation. 
Identify inter-organisation relationships to determine jurisdiction. 
Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope. 
Identify major investigation issues and stakeholders. 
Identify barriers to investigation and implement solutions. 
Determine potential for external interest or involvement and deal with it. 
Determine the steps required to conduct the investigation. 
Identify and obtain resources required. 
Establish the investigation’s timeframe and conduct the investigation. 
Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries. 
Determine and document findings of the analysis. 
Report results of analysis of information. 
Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements. 
Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation. 
Identify inter-organisation relationships to determine jurisdiction. 
Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope. 
Identify major investigation issues and stakeholders. 
Identify barriers to investigation and implement solutions. 
Determine potential for external interest or involvement and deal with it. 
Determine the steps required to conduct the investigation. 
Identify and obtain resources required. 
Establish the investigation’s timeframe and conduct the investigation. 
Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries. 
Determine and document findings of the analysis. 
Report results of analysis of information. 
Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements. 

Forms

Assessment Cover Sheet

PSPWPI005 - Investigate complex issues
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPWPI005 - Investigate complex issues

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: