Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

RIIBEF401A Mapping and Delivery Guide
Manage non-routine, complex technical situations

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency RIIBEF401A - Manage non-routine, complex technical situations
Description This unit covers the management of non-routine, complex technical situations in the resources and infrastructure industries. It includes collecting and analysing information, diagnosing and solving complex problems, managing non-routine, complex technical operations and using technology effectively. Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors. Relevant information must be sourced prior to application of the unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit is appropriate for those working in a supervisory role or as a technical specialist, at worksites within:Civil constructionCoal miningDrillingExtractive industries Metalliferous mining
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable. Not applicable.
Competency Field Refer to Unit Sector(s).
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Collect and analyse information
  • Access, interpret and apply compliance documentation relevant to the work activity
  • Anticipate problems by constantly monitoring and analysing all available information
  • Identify operational problems promptly and consider from an operational and client perspective
  • Assess information for relevance and applicability
  • Access other sources of information to assist in problem solving
       
Element: Diagnose and solve complex problems
  • Diagnose actual problem using all available information
  • Determine a range of possible solutions from extensive knowledge and experience
  • Communicate diagnostic parameters to senior management
  • Analyse problems for any long term impact and assess potential solutions
  • Decide most appropriate action
  • Carry out calculations necessary to implement action
  • Implement action to resolve the immediate problem
  • Monitor effectiveness of action
  • Feed results of action taken through to supervisors and management
       
Element: Manage non-routine/complex technical operations
  • Apply a depth and breadth of knowledge and experience to all operations
  • Recognise and anticipate potential problems in both routine and non-routine and complex technical operations, and implement contingency planning
  • Adapt to client paperwork and record keeping forms and document unusual requests
  • Work independently of management
  • Take responsibility for decision-making processes on the job
  • Prepare necessary reports for a range of relevant topics
       
Element: Use technology effectively
  • Use well developed physical and sensory skills to operate equipment to fullest capacity and anticipate potential problems
  • Apply scientific and technological principles to evaluate and reshape operational procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:

knowledge of the requirements, procedures and instructions for managing non-routine, complex technical situations

implementation of requirements, procedures and techniques for the safe, effective and efficient management of non-routine, complex technical situations

working with others to plan, prepare and manage non-routine, complex technical situations

evidence of the consistent successful management of non-routine, complex technical situations

Context of and specific resources for assessment

This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.

Assessment of this competency requires typical resources normally used in a resources and infrastructure sector environment. Selection and use of resources for particular worksites may differ due to the site circumstances.

The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.

Customisation of assessment and delivery environment to sensitively accommodate cultural diversity.

Aboriginal people and other people from a non English speaking background may have second language issues.

Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required.

Method of assessment

This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:

written and/or oral assessment of the candidate's required knowledge

observed, documented and/or first hand testimonial evidence of the candidate's:

implementation of appropriate requirement, procedures and techniques for the safe, effective and efficient achievement of required outcomes

consistent achievement of required outcomes

first hand testimonial evidence of the candidate's:

working with others to undertake the management of non-routine, complex technical situations

provision of clear and timely instruction and supervision by the individual of those involved in managing of non-routine, complex technical situations

Guidance information for assessment

Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Specific skills are required to achieve the Performance Criteria of this unit, particularly for its application in the various circumstances in which this unit may be used. This includes the ability to carry out or possess the following, as required to manage non-routine, complex situations:

apply legislative, organisation and site requirements and procedures for managing non-routine, complex situations

reading and writing skills, to research problems and write reports

mathematical skills to carry out technical problem solving

plant diagnostic skills

Required knowledge

Specific knowledge is required to achieve the Performance Criteria of this unit, particularly for its application in the various circumstances in which this unit may be used. This includes knowledge of the following, as required to manage non-routine, complex situations:

communications systems, processes and procedures

high level mathematical skills

problem solving techniques and decision making

extensive operational knowledge

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Compliance documentation may include:

legislative, organisation and site requirements and procedures

manufacturer's guidelines and specifications

Australian standards

Employment and workplace relations legislation

Equal Employment Opportunity and Disability Discrimination legislation

Problems may include:

formation problems

loss of sample

lost circulation

pressure formations

differential pressure sticking

hole deviation

loss of sample integrity

encountering unexpected contaminants, or contaminants in higher than expected concentrations

old mine workings

fishing

loss of penetration

sudden loss of pump pressure

Information sources may include:

technical manuals

team members

previous experience

drilling logs

mine site plans

geological data

Depth and breadth of knowledge and experience may relate to:

equipment

products

ground conditions

rigs

drilling methods and techniques

Non-routine and complex technical operations may include:

deep holes

formation kicks

bore hole stability

directional control

geometry bore holes and/or multilateral completion/technology

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access, interpret and apply compliance documentation relevant to the work activity 
Anticipate problems by constantly monitoring and analysing all available information 
Identify operational problems promptly and consider from an operational and client perspective 
Assess information for relevance and applicability 
Access other sources of information to assist in problem solving 
Diagnose actual problem using all available information 
Determine a range of possible solutions from extensive knowledge and experience 
Communicate diagnostic parameters to senior management 
Analyse problems for any long term impact and assess potential solutions 
Decide most appropriate action 
Carry out calculations necessary to implement action 
Implement action to resolve the immediate problem 
Monitor effectiveness of action 
Feed results of action taken through to supervisors and management 
Apply a depth and breadth of knowledge and experience to all operations 
Recognise and anticipate potential problems in both routine and non-routine and complex technical operations, and implement contingency planning 
Adapt to client paperwork and record keeping forms and document unusual requests 
Work independently of management 
Take responsibility for decision-making processes on the job 
Prepare necessary reports for a range of relevant topics 
Use well developed physical and sensory skills to operate equipment to fullest capacity and anticipate potential problems 
Apply scientific and technological principles to evaluate and reshape operational procedures 

Forms

Assessment Cover Sheet

RIIBEF401A - Manage non-routine, complex technical situations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

RIIBEF401A - Manage non-routine, complex technical situations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: