Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SFICOMP317A Mapping and Delivery Guide
Facilitate effective communication in the workplace
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | SFICOMP317A - Facilitate effective communication in the workplace |
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Description | This unit of competency involves communicating effectively in the line of duty as a fisheries officer. Communication is 'facilitated' meaning that:appropriate communication techniques are used before responding to a situation the fisheries officer adequately assesses it the fisheries officer is a participating member of a work team and both informs the work team of situations and his/her proposed position, and contributes meaningfully to achieving team meeting outcomes. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | |||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Assess situations and adapt communication technique accordingly |
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Element: Communicate effectively in the workplace |
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Element: Participate in meetings |
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Element: Utilise conflict resolution/negotiation skills to address issues/incidents |
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