Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIBBBOS506A Mapping and Delivery Guide
Use reflexology relaxation techniques in beauty treatments

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIBBBOS506A - Use reflexology relaxation techniques in beauty treatments
Description This unit describes the performance outcomes, skills and knowledge required to integrate basic reflexology relaxation techniques into body treatments.Body treatments are performed in response to a client consultation and assessment, conducted and recorded on a treatment plan. They involve the application of a combination of manual and other selected techniques.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to beauty therapy salon or spa environments and to beauty therapists exercising judgement in planning and selecting appropriate products, services, equipment and techniques. In this context, reflexology may be integrated with other techniques as part of a broader treatment. This may involve the application of reflexology techniques in a single treatment or as part of a series of body treatments that have been designed to meet client requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Manage the treatment.
  • Access and review client’s treatment plan.
  • Explain factors that may interfere with the effectiveness of the treatment.
  • Discuss principles of reflexology with client.
  • Explain mode of administration and management of treatment to client.
  • Identify and note recommendations and variations to the treatment plan.
  • Inform client of possible physical and emotional reactions during the treatment.
       
Element: Prepare for service.
  • Prepare service area, operator and client for treatment according to relevant legislation and codes, workplace policies and procedures and treatment plan.
  • Drape client for warmth, with feet and hands exposed as appropriate.
  • Select approapriate massage medium.
       
Element: Apply reflexology relaxation techniques.
  • Treat zones of the body according to client treatment plan.
  • Select and sequence reflexology relaxation techniques according to agreed treatment plan.
  • Apply reflexology relaxation techniques according to client treatment plan, tissue condition and client sensitivity.
  • Use leverage and pressure as required to apply specific techniques, while holding and supporting the foot adequately.
  • Work on reflexology points of both feet according to body systems or using an appropriate sequence.
  • Monitor client response throughout treatment and adapt reflexology techniques and length of routine as required.
  • Ensure length of session is appropriate for client and for techniques and sequence used.
       
Element: Review treatment and provide post-treatment advice.
  • Obtain client feedback and recommend future treatment program.
  • Amend treatment plan and confirm with client.
  • Explain potential post-treatment adverse effects to client.
  • Provide home-care advice according to client needs.
  • Rebook client according to agreed treatment plan.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

effective questioning and active listening techniques to consult, reassure and negotiate with clients, while maintaining discretion and confidentiality

interpreting treatment plan and making any adjustments required by variations in client's condition

applying knowledge of relationship between muscles and organs to zones of body when using reflexology techniques

applying a variety of reflexology relaxation techniques

recognising and managing contraindications and adverse effects

evaluating application of reflexology relaxation techniques and advising client on future treatments

accurately and legibly recording relevant treatment data.

Context of and specific resources for assessment

Assessment must ensure:

that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines

that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace.

Assessment must ensure access to:

an environment, which includes as a minimum:

individual client workstations

adjustable massage couch with safe working access for operator and equipment

a relevant professional massage medium

apprppriate supply of towels

client gown

client cover

appropriate cleaning and disinfection products and equipment

relevant workplace documentation including:

manufacturer's equipment instructions

product instructions

manufacturer safety data sheets

workplace policies and procedures manuals

a range of clients with different reflexology requirements.

For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of learners performing a range of tasks in the workplace or a simulated work environment, over sufficient time to demonstrate handling of a range of contingencies, including:

preparing the client for application of reflexology relaxation techniques

applying reflexology relaxation techniques according to client's treatment plan

providing advice on home care

case studies and scenarios to discuss issues and strategies to contribute to best practice

written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of reflexology relaxation techniques in beauty treatments, including the application of health and hygiene procedures

completion of workplace documentation relevant to using reflexology relaxation techniques in beauty treatments

third-party reports from technical experts

completion of self-paced learning materials, including personal reflection and feedback from a trainer, workplace coach or supervisor.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SIBBBOS402A Provide body treatments

SIBBCCS403A Recognise body structures and systems in a beauty therapy context

SIBBCCS405A Develop treatment plans.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

The following skills must be assessed as part of this unit:

technical skills to:

apply commonly used treatment techniques listed under the range of variables

provide treatment according to the individual, condition and presence of complicating factors

prepare clients for treatment according to reflexology principles

provide treatment and record client responses

ensure all treatment/care delivered is consistent with legislative and regulatory requirements

identify major bones and structure, muscles, ligaments and tendons of the feet through palpation

gather and interpret information through touch

time-management skills to manage time throughout consultation and treatment

self-management skills to use equipment and resources competently and safely

communication skills to communicate effectively with clients.

Required knowledge

The following knowledge must be assessed as part of this unit:

history, philosophies and beliefs of reflexology

anatomy and physiology in relation to a reflexology framework

best practice reflexology principles

fundamental structure and function of anatomical systems

fundamental principles of biomechanics

possible reactions and contraindications to treatment

legal and regulatory implications to treatment.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Clients may include:

new or regular clients with routine or special needs

female or male clients

people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.

Treatment plan may include:

recommendations

treatment routine

products

contraindications:

bacterial, viral or fungal infections

inflamed skin

rashes

blisters, corns and calluses

hammer toes

impetigo

boils and carbuncles

scabies

rashes

lesions

cuts

bruising

sprains

broken bones

adverse effects of previous treatments

outcomes of previous treatments.

Factors that may interfere with the effectiveness of treatment may include:

medical treatment being undertaken

client's physical and psychological readiness and/or physical conditions

wellness

cultural factors

contraindications to treatment

post-reflexology activity.

Principles of reflexology must include:

zones of the body

reflex areas

pressure points.

Mode of administration may include:

use of oils, creams, lotion, talcum powder and corn starch

requirement for feedback and interaction

range of relaxation and reflexology techniques

variations in hold, leverage and pressure intensity, according to tissue condition, age, health and sensitivity of client

requirements of specific positioning of client

requirements of finishing techniques.

Variations to treatment plan may include:

changes in client's physical condition

changes in client requirements.

Reactions during the treatment may include:

discomfort

emotional reactions

feedback - verbal, tactile and visual

muscular spasms

body temperature discomfort

deep relaxation

alleviation of presenting symptoms.

Relevant legislation and codes may include:

federal, state or territory, and local health and hygiene regulations

occupational health and safety regulations

industry codes of practice.

Workplace policies and procedures may include:

health and hygiene

designated time frame for service

environmental controls.

Massage mediums may include:

oil

cream

powder.

Zones of the body may include:

heart

lung

large intestine

small intestine

stomach

bladder

gall bladder

kidney

liver

pericardium

spleen

pancreas.

Reflexology relaxation techniques must include:

stroking and effleurage techniques

light and deep friction

holding

breathing

knuckling

rotation and loosening

stretching

kneading

twisting and wringing

diaphragm relaxer

spinal twist

toe rotation.

Leverage may include:

heels of hands

fingers

thumbs.

Pressure may include:

light

average

heavy.

Working on reflexology points on both feet may include:

working on both feet completely for maximum effect

specific attention given to particular reflexology

areas in relation to client's state of wellbeing

working on feet in relation to body systems

working on feet one at a time.

Length of session may include:

a general session of reflexology, which may be of one hour's duration or more

shorter sessions, appropriate for elderly

sessions designed for infants and the debilitated.

Client feedback may include:

comments

suggestions

enquiries.

Future treatment program may include:

reflexology treatments

complementary treatments.

Post-treatment adverse effects may include:

increased urination

increase bowel movements

disturbed sleep

headaches

cold-like symptoms due to detoxification.

Home-care advice may include:

dietary habits

lifestyle

use of home-care products

relaxation techniques.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access and review client’s treatment plan. 
Explain factors that may interfere with the effectiveness of the treatment. 
Discuss principles of reflexology with client. 
Explain mode of administration and management of treatment to client. 
Identify and note recommendations and variations to the treatment plan. 
Inform client of possible physical and emotional reactions during the treatment. 
Prepare service area, operator and client for treatment according to relevant legislation and codes, workplace policies and procedures and treatment plan. 
Drape client for warmth, with feet and hands exposed as appropriate. 
Select approapriate massage medium. 
Treat zones of the body according to client treatment plan. 
Select and sequence reflexology relaxation techniques according to agreed treatment plan. 
Apply reflexology relaxation techniques according to client treatment plan, tissue condition and client sensitivity. 
Use leverage and pressure as required to apply specific techniques, while holding and supporting the foot adequately. 
Work on reflexology points of both feet according to body systems or using an appropriate sequence. 
Monitor client response throughout treatment and adapt reflexology techniques and length of routine as required. 
Ensure length of session is appropriate for client and for techniques and sequence used. 
Obtain client feedback and recommend future treatment program. 
Amend treatment plan and confirm with client. 
Explain potential post-treatment adverse effects to client. 
Provide home-care advice according to client needs. 
Rebook client according to agreed treatment plan. 

Forms

Assessment Cover Sheet

SIBBBOS506A - Use reflexology relaxation techniques in beauty treatments
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

SIBBBOS506A - Use reflexology relaxation techniques in beauty treatments

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

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Student signature:

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