Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIBBCCS405A Mapping and Delivery Guide
Develop treatment plans

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency SIBBCCS405A - Develop treatment plans
Description This unit describes the performance outcomes, skills and knowledge required to consult with clients and develop a treatment plan for single or multiple treatment sessions for one or more services.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit describes a practice that is related to all beauty therapy and spa treatments as it provides the basis for interpreting information gained via consultation and observation to assess client treatment needs and develop a treatment plan, which may involve more than one treatment or service.The unit applies to beauty therapists exercising judgement in planning and selecting appropriate products, services, equipment and techniques.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Client Services
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine client requirements.
  • Obtain relevant information from client to determine expectations and requirements.
  • Actively encourage and respond to client feedback.
  • Evaluate client needs to inform the provision of advice and recommend products and services.
       
Element: Analyse client characteristics.
  • Identify client characteristics, skin type and skin condition.
  • Identify client relevant medical history.
  • Discuss and evaluate client lifestyle to determine current client requirements and future treatment recommendations.
  • Advise client of any possible physical effects of treatment and home care as required.
  • Record client history card and assessment details.
       
Element: Identify contraindications.
  • Identify contraindications relevant to treatment, discuss with client and refer to an appropriate professional where required.
  • Assess and discuss options or limitations for future treatments according to client characteristics and contraindications.
  • Ensure that where medically-related contraindications are established, written medical approval is obtained by client prior to treatment as required.
       
Element: Develop treatment plan.
  • Consider comparative negative environmental impacts of available products, equipment and services and plan to minimise these when designing treatments.
  • Develop treatment plan for relevant treatment or treatments according to client analysis, known effects of treatments, relevant legislation and codes and workplace policies and procedures.
  • Inform client of estimated treatment time, frequency and cost according to workplace policies and procedures.
  • Negotiate agreement with client on proposed treatment plan.
  • Communicate home care and lifestyle change recommendations to client.
  • Record details of client treatment plan on workplace record system.
  • Obtain client permission and a signed consent form where applicable.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

using effective questioning and active listening techniques to consult, reassure and negotiate with clients, while maintaining discretion and confidentiality

applying workplace policies and procedures in regard to consultation with clients, assessment and recording of client treatment needs

analysing client's face or body, identifying client requirements, and developing and recording a treatment plan, including:

relevant medical history and medications

review of previous treatments

skin analysis

contraindications

treatments to be undertaken

areas of the face or body requiring special treatment

range of appropriate treatment products, application techniques and equipment

range of appropriate treatment procedures

frequency and duration of treatment procedures

selecting a variety of treatment routines and procedures

using consultation time effectively

accurately and legibly recording relevant data.

Context of and specific resources for assessment

Assessment must ensure:

that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines

that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace.

Assessment must ensure access to:

an environment, which includes as a minimum:

individual client workstations

a range of professional beauty treatments and services

relevant text and online resources

relevant workplace documentation including:

manufacturer's equipment instructions

product instructions

manufacturer safety data sheets

workplace policies and procedures manuals

a range of clients with different product and treatment requirements.

For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of learners performing a range of tasks in the workplace or a simulated work environment, over sufficient time to demonstrate handling of a range of contingencies, including:

consulting with clients to determine their needs and characteristics

identifying and managing contraindications

recommending and explaining treatment plans to clients

developing and recording treatment plans

recommending home-care products

case studies, and written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of developing treatment plans for beauty therapy treatment procedures, including maintaining privacy of client information

completing beauty therapy workplace treatment planning documentation for a range of clients and services

third-party reports from experienced technical experts

completion of self-paced learning materials, including personal reflection and feedback from trainer, coach or supervisor.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SIBBBOS401A Perform body massage

SIBBBOS402A Provide body treatments

SIBBBOS403A Perform aromatherapy massage

SIBBFAS404A Provide facial treatments

SIBBFAS405A Provide advanced facial treatments

SIBBHRS504A Provide electrolysis treatments

SIBBSKS503A Provide diathermy treatments.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

The following skills must be assessed as part of this unit:

technical skills to:

observe and recognise client characteristics, skin types and skin conditions

respond to contraindications and adverse effects of previous treatments

select and recommend treatments appropriate to needs and conditions of clients

communication skills to:

ask questions and develop a relevant medical history of client

discuss client lifestyle and client needs

provide advice on physical effects of professional treatments

explain contraindications to treatment

suggest appropriate professionals where indicated

provide advice on home-care products

literacy skills to:

read and apply product and treatment information

complete a client treatment plan

read and apply relevant workplace documents and manufacturers' safety data on electrical equipment

read, interpret and adjust treatment plans as appropriate

numeracy skills to:

calculate the time and sequence required for proposed treatments

calculate the cost of proposed procedures according to workplace guidelines.

Required knowledge

The following knowledge must be assessed as part of this unit:

relevant legislation and workplace policies and procedures in regard to consultation with clients and assessment of client treatment requirements

available workplace product and treatment range relevant to the design of proposed treatments

environmental impact of ingredients in relevant products and minimal impact practices to reduce these

available workplace equipment range relevant to design of proposed treatments

appearance of contraindications and adverse effects of previous treatments

effects and benefits of a defined range of workplace skin care and treatment products

factors likely to affect suitability of each workplace treatment to client needs and the effects and benefits of treatments

operator's legal and insurance liabilities and responsibilities in regard to services and to the use and preparation of treatment products.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant information may include:

previous treatments

outcomes of previous treatments

required treatments

physical attributes

time constraints

budgetary constraints.

Clients may include:

new or regular clients with routine or special needs

female or male clients

people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.

Expectations and requirements may include:

relaxation

improved skin condition

improved muscle tone.

Client feedback may include:

enquiries

suggestions

comments

requests.

Client needs may include:

facial treatments

body treatments, including massage.

Products may include:

remedial

oils

gels

massage lubricants.

Services may include:

manual and electrical facial treatments

manual and electrical body treatments

massage

waxing

electrolysis.

Client characteristics may include:

skin type

skin condition

body type.

Skin type must include:

normal

dry

oily

combination.

Skin condition may include:

sensitive

pigmented

damaged

mature

dehydrated

congested

couperose.

Client relevant medical history must include:

existing medical conditions

previous medical conditions

medications.

Client lifestyle may include:

tobacco consumption

alcohol consumption

sleeping patterns

exercise routine

nutrition

climate

type of employment

hobbies.

Physical effects may include:

temporary dizziness

temporary localised pain.

Home care may include:

use of remedial products

infection control precautions.

Client history card may include:

paper-based records

online client records.

Contraindications may include:

bacterial, viral or fungal infections

scabies

boils and carbuncles

pigmentation disorders

hirsutism

disorders of ageing skin

sunburn

biological changes, including puberty, menopause, premature ageing, anorexia, anaemia, and pregnancy

moles and lesions

skin trauma

pacemakers and metal implants

heart conditions

circulatory disorders

other visible non-normal skin.

Appropriate professional may include:

medical practitioner

complementary therapist.

Options or limitations may include:

alternative treatment recommendations

lifestyle recommendations

contraindications

medical conditions.

Medically related-contraindications may include:

heart conditions

circulatory disorders

metal implants and pacemakers.

Treatment plan must include:

treatments

frequency and duration

products

techniques

tools and equipment

contraindications

relevant medical history and medications

outcomes of previous treatments.

Relevant legislation and codes may include:

federal, state or territory, and local government health and hygiene regulations

occupational health and safety

skin penetration

privacy

industry codes of practice

standards of practice.

Workplace policies and procedures may include:

privacy

confidentiality of client records

health and hygiene

workplace product range and manufacturer instructions

workplace time frame allocated for relevant service

pricing of relevant service.

Lifestyle change recommendations may include:

benefits of improved:

nutrition

sleeping patterns

sun protection

alcohol reduction

tobacco reduction

exercise.

Workplace record system may include:

paper-based records

online client record system.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain relevant information from client to determine expectations and requirements. 
Actively encourage and respond to client feedback. 
Evaluate client needs to inform the provision of advice and recommend products and services. 
Identify client characteristics, skin type and skin condition. 
Identify client relevant medical history. 
Discuss and evaluate client lifestyle to determine current client requirements and future treatment recommendations. 
Advise client of any possible physical effects of treatment and home care as required. 
Record client history card and assessment details. 
Identify contraindications relevant to treatment, discuss with client and refer to an appropriate professional where required. 
Assess and discuss options or limitations for future treatments according to client characteristics and contraindications. 
Ensure that where medically-related contraindications are established, written medical approval is obtained by client prior to treatment as required. 
Consider comparative negative environmental impacts of available products, equipment and services and plan to minimise these when designing treatments. 
Develop treatment plan for relevant treatment or treatments according to client analysis, known effects of treatments, relevant legislation and codes and workplace policies and procedures. 
Inform client of estimated treatment time, frequency and cost according to workplace policies and procedures. 
Negotiate agreement with client on proposed treatment plan. 
Communicate home care and lifestyle change recommendations to client. 
Record details of client treatment plan on workplace record system. 
Obtain client permission and a signed consent form where applicable. 

Forms

Assessment Cover Sheet

SIBBCCS405A - Develop treatment plans
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SIBBCCS405A - Develop treatment plans

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: