Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIBBSPA501A Mapping and Delivery Guide
Work in a spa therapies framework

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIBBSPA501A - Work in a spa therapies framework
Description This unit describes the performance outcomes, skills and knowledge required to apply spa principles and practice when offering spa treatments and creating and maintaining a spa services environment.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to beauty therapists exercising judgement in planning and selecting appropriate products, services, equipment and techniques. It may be applied in spas or in beauty salons offering spa therapies.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Promote spa principles and practice.
  • Maximise client interest by explaining the features and benefits of relevant spa therapies and spa treatments and products.
  • Introduce clients into the spa environment according to workplace policies andprocedures.
       
Element: Prepare, clean and maintain spa treatment environment.
  • Ensure that condition of spa environment and equipment complies with relevant laws, regulations, industry codes of practice and workplace guidelines regarding water use and water hygiene.
  • Follow manufacturer and workplace instructions for cleaning, use and maintenance of equipment.
  • Liaise with colleagues to ensure efficient operation of the spa.
  • Follow workplace safety procedures for designated wet areas and recommended personal protective clothing for nominated services according to workplace practice.
  • Identify and promptly report equipment malfunction or maintenance requirements to designated person.
       
Element: Monitor spa treatment environment.
  • Liaise and negotiate with colleagues to plan and implement the ongoing monitoring of treatment areas and equipment at agreed intervals.
  • Supervise and check client’s wellbeing in a polite and tactful manner at the required intervals.
  • Ensure client modesty and privacy at all times.
  • Recognise adverse reactions which may occur during treatments and take necessary action.
  • Maintain the service culture and ambience of the spa environment.
  • Use energy, water and other resources efficiently during spa treatments to reduce negative environmental impacts.
  • Ensure own posture and position minimise fatigue and risk of injury to self and client.
       
Element: Complete shutdown of treatment areas and the spa environment.
  • Ensure that relevant spa equipment is shut down according to manufacturer instructions.
  • Ensure treatment areas are shut down according to relevant laws, regulations and workplace practices.
  • Ensure safe disposal of waste according to relevant laws, regulations and workplace policies and procedures.
  • Leave treatment area set up for following treatments.
  • Liaise with colleagues to confirm the completion of shutdown and availability of vacated treatment area.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

introducing clients into the spa environment

applying workplace and procedures, legislative requirements and industry codes of practice when preparing, cleaning and maintaining equipment and the spa environment

maintaining the service culture and ambience of the spa environment for clients

following workplace safety in wet areas

completing the shutdown of treatment areas according to workplace policies and procedures.

Context of and specific resources for assessment

Assessment must ensure:

that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines

that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace.

Assessment must ensure access to:

relevant workplace documentation including:

manufacturer's equipment instructions

product instructions

manufacturer safety data sheets

workplace policies and procedures manuals, including spa services and pricing

a range of clients seeking and experiencing spa treatments, including wet room and dry room therapies requiring the use of products, treatments and equipment from a professional spa range.

For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of learners performing a range of spa tasks in a simulated work environment, over sufficient time to demonstrate handling of a range of contingencies, including:

introducing clients to the spa environment

explaining the features and benefits of spa treatments and services in the salon range

preparing, cleaning and maintaining the spa environment

monitoring the treatment area

shutting down treatment areas after a service

written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of the required skills and knowledge of this unit

completion of self-paced learning materials, including personal reflection and feedback from a trainer or supervisor

third-party reports from experienced spa professionals in the workplace.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SIBBSPA502A Plan spa programs

SIBBSPA503A Provide spa therapies

SIBBSPA504A Provide stone therapy massage

SIBBSPA505A Provide Indian head massage for relaxation.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

The following skills must be assessed as part of this unit:

interpersonal and communication skills to:

convey service and product advice to clients

use language and concepts appropriate to cultural differences

introduce clients to the spa environment

provide service to clients in the spa environment

liaise and negotiate with colleagues

literacy skills to read and apply:

relevant workplace documents

manufacturer instructions on equipment use and maintenance

numeracy skills to calculate:

times required for recommended treatment programs

likely total cost of recommended spa services

technical skills to:

observe safe practices in wet areas

monitor and maintain workplace spa equipment.

Required knowledge

The following knowledge must be assessed as part of this unit:

definition of spa, including:

healing through water

philosophy of the current spa movement

spa history and development, including:

origins of hydrotherapy

overseas trends

development of current spa movement

cultural healing traditions

theory and principles of spa therapies, including:

Thalassotherapy

Balneotherapy

Kneipp therapy

detailed knowledge of the features and benefits of wet and dry room therapies in the workplace

workplace policies and procedures in regard to selecting and sequencing spa treatments

procedures for maintaining wet room and dry room equipment

management of contraindications and adverse effects

physical properties of water, including:

states of water

hydrogen bonding

surface tension

cohesion and adhesion

specific heat capacity

heat vaporisation and density

characteristics of water, including:

buoyancy

hydrostatic pressure

turbulence

viscosity

chemical properties of water in relation to:

spa behaviour of water under different conditions

benefits of water in spa treatments

chemicals appropriate to the spa environment to maintain water hygiene

infection and cross-infection and their prevention in spa environments

water supply and the efficient use of water in spa environments

workplace procedures for minimising water usage

federal and local legislative requirements applying to spa operation

workplace policies and procedures relating to preparing, cleaning and maintaining the spa environment.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Spa treatments must include:

steam

hydro tub

vichy shower or wet table or spa capsule.

Spa treatments may include:

flotation

underwater massage

sauna

spa pool

mineral or sea water pool

power jet massage

herbal therapy

body exfoliant

dry body brushing

hot oil wrap and massage

mud, clay and algae wrap.

Products may include:

pre-blended aromatic plant oils

exfoliants

muds or clays

algae.

Clients may include:

new or regular clients with routine or special needs

female or male clients

people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.

Spa environment must include:

reception

individual wet and dry treatment rooms

shower change facilities.

Spa environment may include:

a shared wet therapies area.

Workplace policies and procedures may include:

health and hygiene legislation and regulations

methods of sequencing treatments

privacy of client information

water management and water hygiene procedures

occupational health and safety.

Equipment must include:

steam equipment

hydro tub

vichy shower or wet table or spa capsule.

Equipment may include:

sauna

spa pool

mineral or sea water pools

power jet massage.

Water hygiene may include:

infection and cross-infection

methods to prevent cross-contamination

methods of disinfection

methods of sterilisation.

Maintenance may include:

cleaning

testing of water and chemical levels

topping up of water and chemical levels

replenishing consumables.

Designated wet areas may include:

individual wet treatment rooms

shared wet areas.

Monitoring may include:

heat

humidity

water levels

water chemical concentrations

treatment times

ventilation

ambience of the environment.

Treatment areas must include:

treatments rooms

relaxation areas.

Adverse reactions may include:

dizziness

nausea

skin irritation

headache.

Necessary action may include:

adjusting treatment

discontinuing treatment

encouraging client to seek medical advice

informing relevant members of staff

facilitating first aid.

Ambience may include:

lighting and colours

relaxation background music or sounds

quiet areas and general noise management

perfumed oils or candles

decaffeinated and herbal refreshments

cool drinks

snack service.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Maximise client interest by explaining the features and benefits of relevant spa therapies and spa treatments and products. 
Introduce clients into the spa environment according to workplace policies andprocedures. 
Ensure that condition of spa environment and equipment complies with relevant laws, regulations, industry codes of practice and workplace guidelines regarding water use and water hygiene. 
Follow manufacturer and workplace instructions for cleaning, use and maintenance of equipment. 
Liaise with colleagues to ensure efficient operation of the spa. 
Follow workplace safety procedures for designated wet areas and recommended personal protective clothing for nominated services according to workplace practice. 
Identify and promptly report equipment malfunction or maintenance requirements to designated person. 
Liaise and negotiate with colleagues to plan and implement the ongoing monitoring of treatment areas and equipment at agreed intervals. 
Supervise and check client’s wellbeing in a polite and tactful manner at the required intervals. 
Ensure client modesty and privacy at all times. 
Recognise adverse reactions which may occur during treatments and take necessary action. 
Maintain the service culture and ambience of the spa environment. 
Use energy, water and other resources efficiently during spa treatments to reduce negative environmental impacts. 
Ensure own posture and position minimise fatigue and risk of injury to self and client. 
Ensure that relevant spa equipment is shut down according to manufacturer instructions. 
Ensure treatment areas are shut down according to relevant laws, regulations and workplace practices. 
Ensure safe disposal of waste according to relevant laws, regulations and workplace policies and procedures. 
Leave treatment area set up for following treatments. 
Liaise with colleagues to confirm the completion of shutdown and availability of vacated treatment area. 

Forms

Assessment Cover Sheet

SIBBSPA501A - Work in a spa therapies framework
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIBBSPA501A - Work in a spa therapies framework

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: