Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIFBGM003B Mapping and Delivery Guide
Clean and maintain public conveniences and amenities

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIFBGM003B - Clean and maintain public conveniences and amenities
Description This unit describes the performance outcomes, skills and knowledge required to clean and maintain public conveniences and amenities, to report problems, and to store and monitor cleaning agents and equipment.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to service industry staff involved in grounds maintenance, such as those working in cemeteries, crematoria and holiday parks and resorts. It involves working under supervision.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field Building and Grounds Maintenance
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Select and assemble cleaning agents and equipment.
  • Liaise with appropriate staff to identify and confirm work requirements.
  • Prepare and use personal protective equipment according to workplace policies and procedures, and relevant legislation.
  • Select and assemble cleaning agents and equipment.
  • Check working order of equipment.
  • Dilute required chemicals according to manufacturer instructions.
       
Element: Clean and maintain conveniences and amenities.
  • Clean lavatories, basins and floors according to workplace policies and procedures, and relevant legislation.
  • Check and replace consumables according to workplace policies and procedures.
  • Empty and clean waste bins according to workplace policies and procedures.
  • Identify hazardous waste and take corrective action according to workplace policies and procedures, and relevant legislation.
  • Complete cleaning schedule documentation according to workplace policies and procedures.
  • Identify problems with public conveniences and amenities and take corrective action according to workplace policies and procedures.
       
Element: Store and monitor cleaning agents and equipment.
  • Store cleaning agents and cleaning equipment according to workplace policies and procedures.
  • Check supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.
  • Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to select, prepare, use, maintain and clean the required tools and equipment according to supervisor instructions, workplace policies and procedures, and manufacturer's instructions

ability to effectively and efficiently clean lavatories, basins and floors using the appropriate cleaning agents and to dispose of waste

the maintenance of supplies of consumables

cleaning and maintaining public conveniences and amenities on multiple occasions to ensure consistency of performance and ability to respond to different situations.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills in a public convenience with lavatories and basins

access to consumables, cleaning supplies and equipment

access to personal protective equipment.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of candidate demonstrating appropriate planning and preparation for work, choosing and using equipment appropriate to the task being undertaken, cleaning and maintaining conveniences and amenities, identifying hazardous waste and taking corrective action, and storing and monitoring cleaning agents and equipment

written or verbal questioning to assess knowledge and understanding of relevant legislation and workplace policies and procedures with regard to carrying out maintenance of public conveniences and amenities

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

safe application of cleaning tools and chemicals

safe manual handling techniques

communication skills to determine, clarify and inform work requirements, report hazards and order cleaning supplies

literacy and numeracy skills to interpret chemical labels and prepare chemical dilutions

organisational and self-management skills to complete required tasks according to supervisor instructions and workplace policies and procedures

problem-solving skills to identify and resolve problems in relation to maintaining public conveniences and amenities.

Required knowledge

workplace policies and procedures regarding cleaning and maintaining public conveniences and amenities

environmental impacts in relation to cleaning and maintaining public conveniences and amenities and minimal impact practices to reduce these, especially those that relate to resource, water and energy use.

correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances.

application of a range of cleaning products

operating and maintenance requirements of relevant equipment.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Appropriate staff may include:

supervisor

manager.

Personal protective equipment may include:

gloves

safety glasses

safety shoes

face masks

ear muffs or plugs

overalls.

Workplace policies and procedures may include:

standard operating policies and procedures

standards and certification requirements

quality assurance procedures

OHS procedures, such as:

workplace environment and safety

use of personal protective equipment

manual handling procedures

use of tools and equipment

material handling procedures, including hazardous materials

emergency procedures, including fire and accident procedures.

workplace practices in relation to environmental consideration.

Relevant legislation and regulations may include:

OHS

cemetery Acts and by-laws

Crematorium Acts

local government regulations

Public Health Act

Environment Protection Act

Australian standards

Worksafe Australia certification and standards.

Cleaning agents and equipment may include:

neutral PH detergents

scrubbers

cleaning cloths

mops

buckets

pick up trolley

mobile garbage bins

bin liners.

Consumables may include:

toilet paper

soap

hand drying facilities.

Hazardous waste may include:

materials and equipment containing human blood and body fluid

contaminated garments

contaminated soil

soiled dressings

sharps

catheters

swabs and bandages.

Corrective action may include:

removing hazardous water using appropriate personal protective equipment

reporting hazardous waste.

Cleaning schedule documentation may include:

timetables

checklists.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Liaise with appropriate staff to identify and confirm work requirements. 
Prepare and use personal protective equipment according to workplace policies and procedures, and relevant legislation. 
Select and assemble cleaning agents and equipment. 
Check working order of equipment. 
Dilute required chemicals according to manufacturer instructions. 
Clean lavatories, basins and floors according to workplace policies and procedures, and relevant legislation. 
Check and replace consumables according to workplace policies and procedures. 
Empty and clean waste bins according to workplace policies and procedures. 
Identify hazardous waste and take corrective action according to workplace policies and procedures, and relevant legislation. 
Complete cleaning schedule documentation according to workplace policies and procedures. 
Identify problems with public conveniences and amenities and take corrective action according to workplace policies and procedures. 
Store cleaning agents and cleaning equipment according to workplace policies and procedures. 
Check supplies of cleaning agents and cleaning equipment according to workplace policies and procedures. 
Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures. 

Forms

Assessment Cover Sheet

SIFBGM003B - Clean and maintain public conveniences and amenities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIFBGM003B - Clean and maintain public conveniences and amenities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: