Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIFCBGM003 Mapping and Delivery Guide
Clean and maintain public conveniences and amenities

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIFCBGM003 - Clean and maintain public conveniences and amenities
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to clean and maintain public conveniences and amenities, to report problems, and to store and monitor cleaning agents and equipment. It applies to general grounds maintenance staff whose work involves working under supervision and performing work according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in the workplace or in a simulated environment that is as industry realistic as possible. In a simulated environment, it is essential that assessment is conducted:

using suitable facilities, equipment and resources, including:

an environment that has public conveniences with lavatories and basins

cleaning consumables, cleaning supplies and equipment

personal protective equipment

under industry conditions where there is:

integration of tasks with possible interruptions to work typical of the job role

speed and timing requirements that reflect commercial operating conditions

interaction with supervisor

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Building and Grounds Maintenance
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Select and assemble cleaning agents and equipment.
  • Liaise with supervisor to identify and confirm work requirements.
  • Prepare and use personal protective equipment.
  • Select and assemble cleaning agents and equipment.
  • Check working order of equipment.
  • Interpret manufacturer guidelines to determine required chemical strengths for cleaning agents according to work requirements.
  • Prepare cleaning agents based on dilution ratios recommended by manufacturer.
       
Element: Clean and maintain conveniences and amenities.
  • Clean lavatories, basins and floors according to health regulations.
  • Check and replace toilet paper, soap and hand drying facilities.
  • Empty and clean waste bins according to work requirements.
  • Identify hazardous waste and take corrective action.
  • Complete cleaning schedule documentation.
  • Identify problems with public conveniences and amenities and take corrective action.
       
Element: Store and monitor cleaning agents and equipment.
  • Store cleaning agents and cleaning equipment according to manufacturer guidelines and workplace requirements.
  • Check supplies of cleaning agents and cleaning equipment.
  • Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.
       
Element: Select and assemble cleaning agents and equipment.
  • Liaise with supervisor to identify and confirm work requirements.
  • Prepare and use personal protective equipment.
  • Select and assemble cleaning agents and equipment.
  • Check working order of equipment.
  • Interpret manufacturer guidelines to determine required chemical strengths for cleaning agents according to work requirements.
  • Prepare cleaning agents based on dilution ratios recommended by manufacturer.
       
Element: Clean and maintain conveniences and amenities.
  • Clean lavatories, basins and floors according to health regulations.
  • Check and replace toilet paper, soap and hand drying facilities.
  • Empty and clean waste bins according to work requirements.
  • Identify hazardous waste and take corrective action.
  • Complete cleaning schedule documentation.
  • Identify problems with public conveniences and amenities and take corrective action.
       
Element: Store and monitor cleaning agents and equipment.
  • Store cleaning agents and cleaning equipment according to manufacturer guidelines and workplace requirements.
  • Check supplies of cleaning agents and cleaning equipment.
  • Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select and assemble cleaning agents and equipment.

1.1 Liaise with supervisor to identify and confirm work requirements.

1.2 Prepare and use personal protective equipment.

1.3 Select and assemble cleaning agents and equipment.

1.4 Check working order of equipment.

1.5 Interpret manufacturer guidelines to determine required chemical strengths for cleaning agents according to work requirements.

1.6 Prepare cleaning agents based on dilution ratios recommended by manufacturer.

2. Clean and maintain conveniences and amenities.

2.1 Clean lavatories, basins and floors according to health regulations.

2.2 Check and replace toilet paper, soap and hand drying facilities.

2.3 Empty and clean waste bins according to work requirements.

2.4 Identify hazardous waste and take corrective action.

2.5 Complete cleaning schedule documentation.

2.6 Identify problems with public conveniences and amenities and take corrective action.

3. Store and monitor cleaning agents and equipment.

3.1 Store cleaning agents and cleaning equipment according to manufacturer guidelines and workplace requirements.

3.2 Check supplies of cleaning agents and cleaning equipment.

3.3 Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.

Evidence of the ability to:

select, prepare, use, maintain and clean the required tools and equipment according to supervisor instructions, workplace policies and procedures, and manufacturer guidelines

prepare cleaning agents according to manufacturer guidelines and work requirements

clean lavatories, basins and floors using the appropriate cleaning agents and dispose of waste

store and monitor cleaning agents and equipment and maintain supplies of consumables.

Evidence of performance of cleaning and maintaining public conveniences and amenities on two or more occasions is required to demonstrate consistency of performance and ability to respond to different situations.

Demonstrated knowledge of:

cleaning products used to clean and maintain public conveniences and amenities

operating and maintenance of cleaning equipment, including personal protective equipment

federal, state or territory, and local government legislation and regulations that impact on the maintenance of public convenience and amenities and including:

work health and safety/occupational health and safety

cemetery Acts and bylaws

local government regulations

Public Health Act

Environment Protection Act

Australian standards

Safe Work Australia certification and standards

environmental impacts in relation to cleaning and maintaining public conveniences and amenities and minimal impact practices to reduce these, especially those that relate to resource, water and energy use

correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances

workplace policies and procedures in regard to cleaning and maintaining public conveniences and amenities.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select and assemble cleaning agents and equipment.

1.1 Liaise with supervisor to identify and confirm work requirements.

1.2 Prepare and use personal protective equipment.

1.3 Select and assemble cleaning agents and equipment.

1.4 Check working order of equipment.

1.5 Interpret manufacturer guidelines to determine required chemical strengths for cleaning agents according to work requirements.

1.6 Prepare cleaning agents based on dilution ratios recommended by manufacturer.

2. Clean and maintain conveniences and amenities.

2.1 Clean lavatories, basins and floors according to health regulations.

2.2 Check and replace toilet paper, soap and hand drying facilities.

2.3 Empty and clean waste bins according to work requirements.

2.4 Identify hazardous waste and take corrective action.

2.5 Complete cleaning schedule documentation.

2.6 Identify problems with public conveniences and amenities and take corrective action.

3. Store and monitor cleaning agents and equipment.

3.1 Store cleaning agents and cleaning equipment according to manufacturer guidelines and workplace requirements.

3.2 Check supplies of cleaning agents and cleaning equipment.

3.3 Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Liaise with supervisor to identify and confirm work requirements. 
Prepare and use personal protective equipment. 
Select and assemble cleaning agents and equipment. 
Check working order of equipment. 
Interpret manufacturer guidelines to determine required chemical strengths for cleaning agents according to work requirements. 
Prepare cleaning agents based on dilution ratios recommended by manufacturer. 
Clean lavatories, basins and floors according to health regulations. 
Check and replace toilet paper, soap and hand drying facilities. 
Empty and clean waste bins according to work requirements. 
Identify hazardous waste and take corrective action. 
Complete cleaning schedule documentation. 
Identify problems with public conveniences and amenities and take corrective action. 
Store cleaning agents and cleaning equipment according to manufacturer guidelines and workplace requirements. 
Check supplies of cleaning agents and cleaning equipment. 
Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures. 
Liaise with supervisor to identify and confirm work requirements. 
Prepare and use personal protective equipment. 
Select and assemble cleaning agents and equipment. 
Check working order of equipment. 
Interpret manufacturer guidelines to determine required chemical strengths for cleaning agents according to work requirements. 
Prepare cleaning agents based on dilution ratios recommended by manufacturer. 
Clean lavatories, basins and floors according to health regulations. 
Check and replace toilet paper, soap and hand drying facilities. 
Empty and clean waste bins according to work requirements. 
Identify hazardous waste and take corrective action. 
Complete cleaning schedule documentation. 
Identify problems with public conveniences and amenities and take corrective action. 
Store cleaning agents and cleaning equipment according to manufacturer guidelines and workplace requirements. 
Check supplies of cleaning agents and cleaning equipment. 
Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures. 

Forms

Assessment Cover Sheet

SIFCBGM003 - Clean and maintain public conveniences and amenities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIFCBGM003 - Clean and maintain public conveniences and amenities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: