Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIFCCAC005 Mapping and Delivery Guide
Coordinate chapel operations

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency SIFCCAC005 - Coordinate chapel operations
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to arrange chapel bookings, receive and transfer coffins and caskets, and ensure the ongoing maintenance of chapels. It applies to funeral home, cemetery and crematorium staff working with relative autonomy according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a chapel within a funeral home or cemetery and crematoria workplace:

using suitable equipment and resources, including:

chapel equipment, including floral tribute markers and audio equipment

documentation, including chapel schedules and bookings

under industry operating conditions where there is:

integration of tasks with possible interruptions to work typical of the job role

speed and timing requirements that reflect commercial operating conditions

interaction with relevant personnel

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Prerequisites/co-requisites
Competency Field Cemetery and Crematoria Administration and Coordination
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Operate a chapel.
  • Establish daily work requirements to assist with efficient chapel operations.
  • Review and communicate daily chapel schedules to funeral personnel and relevant staff.
  • Maintain operating hours for chapel each day according to schedules.
  • Receive, place and transfer coffins and caskets according to special requirements.
  • Check coffin and casket nameplates against chapel register.
  • Assist funeral personnel and external suppliers as required.
       
Element: Maintain a chapel.
  • Maintain cleanliness of chapel according to daily schedules.
  • Conduct regular maintenance checks.
  • Undertake minor repair and report maintenance issues as required.
  • Document maintenance and repair activities.
       
Element: Operate a chapel.
  • Establish daily work requirements to assist with efficient chapel operations.
  • Review and communicate daily chapel schedules to funeral personnel and relevant staff.
  • Maintain operating hours for chapel each day according to schedules.
  • Receive, place and transfer coffins and caskets according to special requirements.
  • Check coffin and casket nameplates against chapel register.
  • Assist funeral personnel and external suppliers as required.
       
Element: Maintain a chapel.
  • Maintain cleanliness of chapel according to daily schedules.
  • Conduct regular maintenance checks.
  • Undertake minor repair and report maintenance issues as required.
  • Document maintenance and repair activities.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Operate a chapel.

1.1 Establish daily work requirements to assist with efficient chapel operations.

1.2 Review and communicate daily chapel schedules to funeral personnel and relevant staff.

1.3 Maintain operating hours for chapel each day according to schedules.

1.4 Receive, place and transfer coffins and caskets according to special requirements.

1.5 Check coffin and casket nameplates against chapel register.

1.6 Assist funeral personnel and external suppliers as required.

2. Maintain a chapel.

2.1 Maintain cleanliness of chapel according to daily schedules.

2.2 Conduct regular maintenance checks.

2.3 Undertake minor repair and report maintenance issues as required.

2.4 Document maintenance and repair activities.

Evidence of the ability to:

register, record and check chapel bookings according to workplace policies and procedures

implement daily chapel operation and maintenance activities in an efficient manner and in accordance with scheduled bookings.

Evidence of performance of coordinating chapel operations for two or more funerals is required to demonstrate consistency of performance and ability to respond to different situations.

Demonstrated knowledge of:

workplace policies and procedures regarding chapel operation procedures

basic chapel operation procedures, including:

recording and checking chapel bookings

placing and removing signs and floral tribute markers

checking and completing relevant documentation, including:

funeral service details

celebrant instructions

applications for burial

certificates of burial or delivery for cremation

schedule running sheets

transfer documents

preparing and operating electronic coffin or casket lowering equipment

roles and responsibilities of personnel in relation to chapel operations

social, religious and cultural differences and traditions in relation to chapel operations, including:

orientation of coffin or casket

lighting and placement of candle

placement of flowers

placement of photographs

professional funeral services industry parameters and protocols in dealing with the deceased and the bereaved.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Operate a chapel.

1.1 Establish daily work requirements to assist with efficient chapel operations.

1.2 Review and communicate daily chapel schedules to funeral personnel and relevant staff.

1.3 Maintain operating hours for chapel each day according to schedules.

1.4 Receive, place and transfer coffins and caskets according to special requirements.

1.5 Check coffin and casket nameplates against chapel register.

1.6 Assist funeral personnel and external suppliers as required.

2. Maintain a chapel.

2.1 Maintain cleanliness of chapel according to daily schedules.

2.2 Conduct regular maintenance checks.

2.3 Undertake minor repair and report maintenance issues as required.

2.4 Document maintenance and repair activities.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish daily work requirements to assist with efficient chapel operations. 
Review and communicate daily chapel schedules to funeral personnel and relevant staff. 
Maintain operating hours for chapel each day according to schedules. 
Receive, place and transfer coffins and caskets according to special requirements. 
Check coffin and casket nameplates against chapel register. 
Assist funeral personnel and external suppliers as required. 
Maintain cleanliness of chapel according to daily schedules. 
Conduct regular maintenance checks. 
Undertake minor repair and report maintenance issues as required. 
Document maintenance and repair activities. 
Establish daily work requirements to assist with efficient chapel operations. 
Review and communicate daily chapel schedules to funeral personnel and relevant staff. 
Maintain operating hours for chapel each day according to schedules. 
Receive, place and transfer coffins and caskets according to special requirements. 
Check coffin and casket nameplates against chapel register. 
Assist funeral personnel and external suppliers as required. 
Maintain cleanliness of chapel according to daily schedules. 
Conduct regular maintenance checks. 
Undertake minor repair and report maintenance issues as required. 
Document maintenance and repair activities. 

Forms

Assessment Cover Sheet

SIFCCAC005 - Coordinate chapel operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SIFCCAC005 - Coordinate chapel operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: