Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIFEMWK004 Mapping and Delivery Guide
Coordinate mortuary operations

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIFEMWK004 - Coordinate mortuary operations
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to coordinate a range of mortuary operations including receiving and releasing decreased persons and maintaining the mortuary environment and equipment. It applies to funeral home staff working with a level of autonomy and according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a mortuary workplace:

using suitable equipment and resources, including:

mortuary equipment

documentation, including mortuary occupancy register

under industry operating conditions where there is:

integration of tasks with possible interruptions to work typical of the job role

speed and timing requirements that reflect commercial operating conditions

interaction with mortuary workers and agencies

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Mortuary Work and Embalming
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Receive deceased persons at a mortuary.
  • Check transfer documentation is correct and complete and process.
  • Transfer the deceased person from vehicle to mortuary.
  • Check identification tag of deceased person.
  • Position the deceased person in mortuary using a headblock.
  • Complete personal effects register against the deceased’s personal property.
       
Element: Maintain mortuary environment.
  • Update mortuary occupancy register.
  • Observe and maintain required temperature of mortuary.
  • Monitor and maintain cleanliness, tidiness and security of the mortuary.
       
Element: Maintain mortuary equipment.
  • Maintain inventory of specialist and non-specialist mortuary equipment.
  • Conduct regular inspections of equipment and determine serviceability according to manufacturer guidelines.
  • Monitor equipment servicing schedules and arrange routine service and repairs as required.
  • Maintain equipment service or repair.
       
Element: Release deceased persons to other relevant agencies.
  • Liaise with transfer and mortuary workers and other agency staff as required to determine arrangements for release of the deceased person to relevant agency.
  • Complete required release documentation and processes.
  • Remove the deceased person from mortuary at appointed time, checking identification tag.
       
Element: Receive deceased persons at a mortuary.
  • Check transfer documentation is correct and complete and process.
  • Transfer the deceased person from vehicle to mortuary.
  • Check identification tag of deceased person.
  • Position the deceased person in mortuary using a headblock.
  • Complete personal effects register against the deceased’s personal property.
       
Element: Maintain mortuary environment.
  • Update mortuary occupancy register.
  • Observe and maintain required temperature of mortuary.
  • Monitor and maintain cleanliness, tidiness and security of the mortuary.
       
Element: Maintain mortuary equipment.
  • Maintain inventory of specialist and non-specialist mortuary equipment.
  • Conduct regular inspections of equipment and determine serviceability according to manufacturer guidelines.
  • Monitor equipment servicing schedules and arrange routine service and repairs as required.
  • Maintain equipment service or repair.
       
Element: Release deceased persons to other relevant agencies.
  • Liaise with transfer and mortuary workers and other agency staff as required to determine arrangements for release of the deceased person to relevant agency.
  • Complete required release documentation and processes.
  • Remove the deceased person from mortuary at appointed time, checking identification tag.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Receive deceased persons at a mortuary.

1.1 Check transfer documentation is correct and complete and process.

1.2 Transfer the deceased person from vehicle to mortuary.

1.3 Check identification tag of deceased person.

1.4 Position the deceased person in mortuary using a headblock.

1.5 Complete personal effects register against the deceased’s personal property.

2. Maintain mortuary environment.

2.1 Update mortuary occupancy register.

2.2 Observe and maintain required temperature of mortuary.

2.3 Monitor and maintain cleanliness, tidiness and security of the mortuary.

3. Maintain mortuary equipment.

3.1 Maintain inventory of specialist and non-specialist mortuary equipment.

3.2 Conduct regular inspections of equipment and determine serviceability according to manufacturer guidelines.

3.3 Monitor equipment servicing schedules and arrange routine service and repairs as required.

3.4 Maintain equipment service or repair.

4. Release deceased persons to other relevant agencies.

4.1 Liaise with transfer and mortuary workers and other agency staff as required to determine arrangements for release of the deceased person to relevant agency.

4.2 Complete required release documentation and processes.

4.3 Remove the deceased person from mortuary at appointed time, checking identification tag.

Evidence of the ability to:

receive, position and release deceased persons

review and accurately complete documentation for receiving and releasing deceased persons

monitor and maintain mortuary equipment availability and serviceability and the cleanliness and security of mortuary.

Evidence of performance of coordinating mortuary operations on the receiving and releasing of two or more decreased persons is required to demonstrate consistency of performance and ability to respond to different situations.

Demonstrated knowledge of:

documentation required for receiving and releasing deceased persons, including:

Medical Certificate or Certificate of Life Extinct

coroner’s warrant

medical report

transfer instructions

waterproof identification tag fixed securely to body

list of personal property, including clothing and shoes for dressing the deceased

receipts for jewellery and other valuables

mortuary occupancy register

embalming form

agencies in relation to receiving and releasing deceased persons, including but not restricted to:

Coroner’s Office

other funeral homes

hospitals

features and uses of specialist and non-specialist mortuary items

workplace policies and procedures for monitoring mortuary operations, including security procedures, climate control, maintaining equipment

federal, state or territory, and local government legislation and regulations relating to transfer documentation, work health and safety/occupational health and safety, infection control and handling human remains

environmental impacts regarding mortuary operations and minimal impact practices to reduce these

funeral services industry parameters and protocols for dealing with the deceased.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Receive deceased persons at a mortuary.

1.1 Check transfer documentation is correct and complete and process.

1.2 Transfer the deceased person from vehicle to mortuary.

1.3 Check identification tag of deceased person.

1.4 Position the deceased person in mortuary using a headblock.

1.5 Complete personal effects register against the deceased’s personal property.

2. Maintain mortuary environment.

2.1 Update mortuary occupancy register.

2.2 Observe and maintain required temperature of mortuary.

2.3 Monitor and maintain cleanliness, tidiness and security of the mortuary.

3. Maintain mortuary equipment.

3.1 Maintain inventory of specialist and non-specialist mortuary equipment.

3.2 Conduct regular inspections of equipment and determine serviceability according to manufacturer guidelines.

3.3 Monitor equipment servicing schedules and arrange routine service and repairs as required.

3.4 Maintain equipment service or repair.

4. Release deceased persons to other relevant agencies.

4.1 Liaise with transfer and mortuary workers and other agency staff as required to determine arrangements for release of the deceased person to relevant agency.

4.2 Complete required release documentation and processes.

4.3 Remove the deceased person from mortuary at appointed time, checking identification tag.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Check transfer documentation is correct and complete and process. 
Transfer the deceased person from vehicle to mortuary. 
Check identification tag of deceased person. 
Position the deceased person in mortuary using a headblock. 
Complete personal effects register against the deceased’s personal property. 
Update mortuary occupancy register. 
Observe and maintain required temperature of mortuary. 
Monitor and maintain cleanliness, tidiness and security of the mortuary. 
Maintain inventory of specialist and non-specialist mortuary equipment. 
Conduct regular inspections of equipment and determine serviceability according to manufacturer guidelines. 
Monitor equipment servicing schedules and arrange routine service and repairs as required. 
Maintain equipment service or repair. 
Liaise with transfer and mortuary workers and other agency staff as required to determine arrangements for release of the deceased person to relevant agency. 
Complete required release documentation and processes. 
Remove the deceased person from mortuary at appointed time, checking identification tag. 
Check transfer documentation is correct and complete and process. 
Transfer the deceased person from vehicle to mortuary. 
Check identification tag of deceased person. 
Position the deceased person in mortuary using a headblock. 
Complete personal effects register against the deceased’s personal property. 
Update mortuary occupancy register. 
Observe and maintain required temperature of mortuary. 
Monitor and maintain cleanliness, tidiness and security of the mortuary. 
Maintain inventory of specialist and non-specialist mortuary equipment. 
Conduct regular inspections of equipment and determine serviceability according to manufacturer guidelines. 
Monitor equipment servicing schedules and arrange routine service and repairs as required. 
Maintain equipment service or repair. 
Liaise with transfer and mortuary workers and other agency staff as required to determine arrangements for release of the deceased person to relevant agency. 
Complete required release documentation and processes. 
Remove the deceased person from mortuary at appointed time, checking identification tag. 

Forms

Assessment Cover Sheet

SIFEMWK004 - Coordinate mortuary operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIFEMWK004 - Coordinate mortuary operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: