Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIFMPR002A Mapping and Delivery Guide
Prepare and conduct tours
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SIFMPR002A - Prepare and conduct tours |
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Description | This unit describes the performance outcomes, skills and knowledge required to research information on funeral home, cemetery or crematorium tours and to conduct and evaluate tours. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to funeral home and cemetery and crematorium staff working autonomously or under supervision. It requires the application of communication, planning, research and problem-solving skills to plan, conduct and evaluate tours of cemeteries, crematoria or funeral homes. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Marketing and Public Relations |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Research tour information. |
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Element: Plan tours. |
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Element: Conduct pre-tour briefings. |
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Element: Conduct tours. |
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Element: Evaluate tours. |
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