Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIFSLS001A Mapping and Delivery Guide
Sell funeral and burial products and services
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | SIFSLS001A - Sell funeral and burial products and services |
---|---|---|---|
Description | This unit describes the performance outcomes, skills and knowledge required to recommend and sell funeral and burial products and services to the deceased person's family at the time of need. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to funeral home and cemetery and crematorium staff involved in the sale of funeral products. It involves identifying a range of client needs and matching them to appropriate products or services. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
||
Prerequisites/co-requisites | Nil | ||
Competency Field | Sales |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Identify needs of client. |
| |||||||
Element: Respond to client needs. |
| |||||||
Element: Complete sale of funeral products and services. |
|