Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIFXMGT001 Mapping and Delivery Guide
Coordinate teams

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIFXMGT001 - Coordinate teams
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to coordinate and facilitate team development and team performance. It applies to funeral home and cemetery and crematorium staff responsible for coordinating teams as part of their role. It involves ensuring that all work carried out is according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in funeral services workplace:

using suitable equipment and resources, including:

communication technologies and computers

under industry conditions where there is:

integration of tasks with possible interruptions to work typical of the job role

interaction with team members.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Management and Leadership
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Facilitate team development.
  • Identify team purpose and communicate to team members.
  • Inform team members of workplace requirements.
  • Support the team in making decisions.
  • Assist team to develop team objectives and goals according to team purpose.
       
Element: Motivate and build the team.
  • Facilitate development of positive and constructive relationships with and between team members.
  • Facilitate team communication processes.
  • Create environment supportive of innovation and enterprise.
       
Element: Facilitate and develop team performance.
  • Consult with team members to review and revise team objectives and goals according to workplace policies and procedures.
  • Monitor team and individual performance against identified team goals. Identify strengths and weaknesses of the team against current and expected workplace requirements.
  • Assist team members to suggest improvements in team performance.
  • Assist team members to monitor their own performance and to identify professional development needs according to personal and workplace requirements.
  • Conduct team meetings to review work operations and address issues.
  • Support team in identifying and resolving problems that may impede performance.
       
Element: Coach on the job.
  • Provide on-the-job coaching opportunities to staff to improve work performance.
  • Identify and use appropriate communication techniques to coach team members.
  • Provide staff with opportunities to give feedback and make suggestions to improve workplace operations.
       
Element: Facilitate team development.
  • Identify team purpose and communicate to team members.
  • Inform team members of workplace requirements.
  • Support the team in making decisions.
  • Assist team to develop team objectives and goals according to team purpose.
       
Element: Motivate and build the team.
  • Facilitate development of positive and constructive relationships with and between team members.
  • Facilitate team communication processes.
  • Create environment supportive of innovation and enterprise.
       
Element: Facilitate and develop team performance.
  • Consult with team members to review and revise team objectives and goals according to workplace policies and procedures.
  • Monitor team and individual performance against identified team goals. Identify strengths and weaknesses of the team against current and expected workplace requirements.
  • Assist team members to suggest improvements in team performance.
  • Assist team members to monitor their own performance and to identify professional development needs according to personal and workplace requirements.
  • Conduct team meetings to review work operations and address issues.
  • Support team in identifying and resolving problems that may impede performance.
       
Element: Coach on the job.
  • Provide on-the-job coaching opportunities to staff to improve work performance.
  • Identify and use appropriate communication techniques to coach team members.
  • Provide staff with opportunities to give feedback and make suggestions to improve workplace operations.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Facilitate team development.

1.1 Identify team purpose and communicate to team members.

1.2 Inform team members of workplace requirements.

1.3 Support the team in making decisions.

1.4 Assist team to develop team objectives and goals according to team purpose.

2. Motivate and build the team.

2.1 Facilitate development of positive and constructive relationships with and between team members.

2.2 Facilitate team communication processes.

2.3 Create environment supportive of innovation and enterprise.

3. Facilitate and develop team performance.

3.1 Consult with team members to review and revise team objectives and goals according to workplace policies and procedures.

3.2 Monitor team and individual performance against identified team goals. Identify strengths and weaknesses of the team against current and expected workplace requirements.

3.3 Assist team members to suggest improvements in team performance.

3.4 Assist team members to monitor their own performance and to identify professional development needs according to personal and workplace requirements.

3.5 Conduct team meetings to review work operations and address issues.

3.6 Support team in identifying and resolving problems that may impede performance.

4. Coach on the job.

4.1 Provide on-the-job coaching opportunities to staff to improve work performance.

4.2 Identify and use appropriate communication techniques to coach team members.

4.3 Provide staff with opportunities to give feedback and make suggestions to improve workplace operations.

Evidence of the ability to:

facilitate the development and performance of at least one team

collaboratively develop team objectives and communication processes

support team members to identify and solve problems that may impede performance.

Evidence of performance coordinating teams to provide at least two coaching sessions is required to demonstrate consistency of performance and ability to respond to different situations.

Demonstrated knowledge of:

basic principles of leadership, motivation and teamwork

concepts of team dynamics

processes for team facilitation including effective communication processes and techniques

concept and principles of mentoring and coaching

techniques to assist in conflict resolution

general measure of work performance that include but are not restricted to:

general standard of work

completing assigned tasks within expected timeframes

preparing work plans

following work schedules

job planning

attitude to clients and team members

following administrative procedures

relevant federal, state or territory, and local government legislation, regulations and codes of practice that may impact human resources including Equal Employment Opportunity (EEO) and anti-discrimination

workplace policies and procedures in relation to coordinating a team, including:

workplace change processes

disciplinary procedures

award procedures

pay procedures

organisational structures.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Facilitate team development.

1.1 Identify team purpose and communicate to team members.

1.2 Inform team members of workplace requirements.

1.3 Support the team in making decisions.

1.4 Assist team to develop team objectives and goals according to team purpose.

2. Motivate and build the team.

2.1 Facilitate development of positive and constructive relationships with and between team members.

2.2 Facilitate team communication processes.

2.3 Create environment supportive of innovation and enterprise.

3. Facilitate and develop team performance.

3.1 Consult with team members to review and revise team objectives and goals according to workplace policies and procedures.

3.2 Monitor team and individual performance against identified team goals. Identify strengths and weaknesses of the team against current and expected workplace requirements.

3.3 Assist team members to suggest improvements in team performance.

3.4 Assist team members to monitor their own performance and to identify professional development needs according to personal and workplace requirements.

3.5 Conduct team meetings to review work operations and address issues.

3.6 Support team in identifying and resolving problems that may impede performance.

4. Coach on the job.

4.1 Provide on-the-job coaching opportunities to staff to improve work performance.

4.2 Identify and use appropriate communication techniques to coach team members.

4.3 Provide staff with opportunities to give feedback and make suggestions to improve workplace operations.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify team purpose and communicate to team members. 
Inform team members of workplace requirements. 
Support the team in making decisions. 
Assist team to develop team objectives and goals according to team purpose. 
Facilitate development of positive and constructive relationships with and between team members. 
Facilitate team communication processes. 
Create environment supportive of innovation and enterprise. 
Consult with team members to review and revise team objectives and goals according to workplace policies and procedures. 
Monitor team and individual performance against identified team goals. Identify strengths and weaknesses of the team against current and expected workplace requirements. 
Assist team members to suggest improvements in team performance. 
Assist team members to monitor their own performance and to identify professional development needs according to personal and workplace requirements. 
Conduct team meetings to review work operations and address issues. 
Support team in identifying and resolving problems that may impede performance. 
Provide on-the-job coaching opportunities to staff to improve work performance. 
Identify and use appropriate communication techniques to coach team members. 
Provide staff with opportunities to give feedback and make suggestions to improve workplace operations. 
Identify team purpose and communicate to team members. 
Inform team members of workplace requirements. 
Support the team in making decisions. 
Assist team to develop team objectives and goals according to team purpose. 
Facilitate development of positive and constructive relationships with and between team members. 
Facilitate team communication processes. 
Create environment supportive of innovation and enterprise. 
Consult with team members to review and revise team objectives and goals according to workplace policies and procedures. 
Monitor team and individual performance against identified team goals. Identify strengths and weaknesses of the team against current and expected workplace requirements. 
Assist team members to suggest improvements in team performance. 
Assist team members to monitor their own performance and to identify professional development needs according to personal and workplace requirements. 
Conduct team meetings to review work operations and address issues. 
Support team in identifying and resolving problems that may impede performance. 
Provide on-the-job coaching opportunities to staff to improve work performance. 
Identify and use appropriate communication techniques to coach team members. 
Provide staff with opportunities to give feedback and make suggestions to improve workplace operations. 

Forms

Assessment Cover Sheet

SIFXMGT001 - Coordinate teams
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIFXMGT001 - Coordinate teams

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: