Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIHHHSC404A Mapping and Delivery Guide
Perform trichological assessments

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIHHHSC404A - Perform trichological assessments
Description This unit describes the performance outcomes, skills and knowledge required to interact with and examine the client’s hair and scalp to assess client needs.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to senior hairdressers in salon environments, who assess client’s hair and scalp conditions and provide advice that may result in referral to another professional, or the development of therapeutic approaches to identified problems or no further treatment. A person undertaking this role applies discretion and judgement, accepts responsibility for outcomes of own work and provides technical leadership in the salon team.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Consult and examine client.
  • Establish rapport with client and obtain relevantinformation to determine expectations and requirements.
  • Question clients to obtain and record relevant client details and history.
  • Conduct physical and visual examination of the hair and scalp condition, according to salon procedures.
  • Determine need for a microscopic analysis of sample hairs is determined and explain to client where required.
  • Gather hair samples from appropriate areas of the scalp without causing damage to the samples.
  • Mount hair samples on microscopic slide and examine, interpret and record observations.
       
Element: Assess the problem.
  • Organise and analyse information collected from the physical and visual examination and microscopic analysis.
  • Identify abnormal hair and scalp conditions and counsel client regarding remedial action.
  • Assess trichological problems and their causes, based on the client examination.
       
Element: Communicate the assessment.
  • Explain consultation assessment to client and answer questions with clarity.
  • Discuss treatment options and costs and confirm a treatment program with client where indicated by the assessment outcomes.
  • Organise referral to other professionals where indicated by the assessment outcomes.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

application of client assessments based on examination and microscopic analysis

accurate, relevant and well-organised records of client information that can be readily interpreted by other professionals

sensitive and clear communication of client diagnosis and options.

Context of and specific resources for assessment

Assessment must ensure access to:

a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon

fully equipped workstation which includes as minimum:

an adjustable client chair

clean client gown or wrap

a plentiful supply of clean towels

relevant documentation, such as:

relevant health regulations

salon procedures

product information

client

a range of clients with different hair and scalp conditions

a professional hair and scalp trichological treatments products range.

For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the learner performing trichological consultations

written or verbal questions appropriate to the language and literacy level of the learner to test knowledge which may include:

relevant health regulations

contraindications to trichological treatments

adverse effects of previous treatments on the hair and scalp

the appearance of abnormal hair and scalp conditions

of the salon range of trichological products, including:

composition

effects

benefits.

Guidance information for assessment

A unit of competency describes an individual skill but people rarely perform one skill at a time. Many skills are combined on a day-to-day basis in the workplace as part of work processes. This does not mean that each skill described by a unit of competency is pre-requisite to another—they are related skills.

Holistic assessment with other units relevant to the industry sector, salon and job role is recommended for example:

SIHHHSC403A Apply knowledge of hair and scalp problems to trichological consultations

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to:

conduct client consultation, including:

asking questions to establish client concerns and requirements

discuss treatment options

confirm a treatment program

suggest referral to other professionals

technical skills to:

observe and interpret microscopic examination of sample hairs

identify abnormal hair and scalp conditions

plan remedial treatments

literacy skills to:

interpret and record relevant client history

interpret trichological product information when planning treatments

numeracy skills to interpret and record results of physical and visual examinations

Required knowledge

relevant health regulations

contraindications to trichological treatments

adverse effects of previous treatments on the hair and scalp

the appearance of abnormal hair and scalp conditions

the salon range of trichological products, including:

composition

effects

benefits

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Clients may include:

women

men

children

new or regular clients with routine or special needs

people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities.

Relevant information may include:

client area of concern

previous treatments

outcomes of previous treatments

required treatments

time constraints

budgetary constraints.

Relevant client details and history may include:

date of presentation

identifying personal details

source of referral, if applicable

main presenting complaint or reason for consultation

presenting symptom picture

other current medical or therapeutic treatment

general state of health:

physical

emotional

allergies

dietary picture

sleep pattern

exercise

leisure activities

observations arising from physical and visual examination

outcomes of microscopic analysis.

Salon procedures may include:

client privacy and safety

operator safety

procedures that comply with state or territory and local government health regulations relevant to the service

environmental protection practices, such as:

waste minimisation

waste disposal

water efficiency.

Abnormal hair and scalp conditions may include:

head lice

scabies

ringworm

dry or oily dandruff

seborrhoea

psoriasis.

Trichological problems may include:

dandruff

seborrheic dermatitis

psoriasis

pityriasis amiantacea

tinea capitis

traction alopecia

alopecia areata

androgenetic alopecia

diffuse hair loss

loose anagen syndrome.

Other professionals may include:

medical practitioner

dietician

natural therapist.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish rapport with client and obtain relevantinformation to determine expectations and requirements. 
Question clients to obtain and record relevant client details and history. 
Conduct physical and visual examination of the hair and scalp condition, according to salon procedures. 
Determine need for a microscopic analysis of sample hairs is determined and explain to client where required. 
Gather hair samples from appropriate areas of the scalp without causing damage to the samples. 
Mount hair samples on microscopic slide and examine, interpret and record observations. 
Organise and analyse information collected from the physical and visual examination and microscopic analysis. 
Identify abnormal hair and scalp conditions and counsel client regarding remedial action. 
Assess trichological problems and their causes, based on the client examination. 
Explain consultation assessment to client and answer questions with clarity. 
Discuss treatment options and costs and confirm a treatment program with client where indicated by the assessment outcomes. 
Organise referral to other professionals where indicated by the assessment outcomes. 

Forms

Assessment Cover Sheet

SIHHHSC404A - Perform trichological assessments
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIHHHSC404A - Perform trichological assessments

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: