Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIHHIND304A Mapping and Delivery Guide
Develop and expand a client base
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | SIHHIND304A - Develop and expand a client base |
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Description | This unit describes the performance outcomes, skills and knowledge required to develop and expand a hairdressing clientele. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to hairdressers in salon environments who rely on their ability to develop, sustain and expand a personal clientele in order to remain a viable employee in the industry. This client building occurs in the context of the range of services and the marketing and promotional strategies, in the salon in which they are employed.A person undertaking this role applies discretion and judgement and accepts responsibility for own work outcomes. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Promote products and services. |
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Element: Build a return client base. |
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Element: Manage and use information about clients. |
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