Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIRCDIS006 Mapping and Delivery Guide
Maintain dispensary stock

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIRCDIS006 - Maintain dispensary stock
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to assist pharmacists maintain all types of dispensary stock including scheduled medicines, perishable goods and raw materials for compounding. It requires the ability to order, receive and store stock, maintain its quality and administer stock control records.This unit applies to senior dispensary assistants working in community pharmacies. When maintaining dispensary stock, they work under the direct supervision of a pharmacist and their role is limited to those functions that do not require them to exercise professional pharmaceutical judgement or discretion.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a pharmacy with a designated operational dispensary area and stock control and storage facilities for perishable and non-perishable dispensary stock. This must be in an industry workplace, which meets Pharmacy Board of Australia and relevant industry standards for dispensary operations.

Assessment must ensure use of:

information technology hardware and software

dispensary stock control software currently used by the community pharmacy industry

refrigerator or freezer dedicated to pharmaceuticals

secured storage locations for dispensary items requiring secured storage conditions

pharmacy shelving, shelf facings and signage for dispensary medicines

a diverse commercial product range of pharmacy medicines:

Prescription Only Medicine (S4)

branded medicines

bioequivalent generic medicines

drops

insulin

liquids

ointments and creams

pessaries

suppositories

tablets and capsules

vaccines

waste disposal bags and containers for pharmaceutical waste including sharps containers

template dispensary stock control documents:

order and delivery documentation:

purchase orders

standing orders

packing slips

stock recording documentation

Electronic Data Interchange (EDI) forms

template dispensary stock control reports:

stock level reports

stock performance reports

stock loss reports

stocktake reports

organisational procedures for maintaining dispensary stock

pharmacists with whom the individual can interact

assessment activities that allow the individual to work with commercial speed, timing and productivity to complete stock control activities within nominated deadlines.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors, and:

have worked in the pharmacy sector for at least two years.
Prerequisites/co-requisites
Competency Field Dispensary
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Order dispensary stock.
  • Follow organisational procedures for stock maintenance activities.
  • Identify dispensary stock maintenance requirements.
  • Refer to and interpret preferred supplier arrangements and confirm stock availability, cost and delivery times.
  • Seek direction or clarifications from pharmacist and obtain pharmacist approval for stock orders.
  • Place clear, unambiguous documented orders for dispensary items within required timelines.
  • Complete and keep accurate purchase and costing records.
       
Element: Take delivery of dispensary stock.
  • Check incoming dispensary stock against orders and delivery documentation, and identify, record and report discrepancies.
  • Inspect items for damage, quality and use by dates and record and report findings.
  • Check cold chain items have been maintained at optimum temperature and report unacceptable quality to pharmacist.
  • Record details of incoming stock.
  • Alert pharmacist to delivery of controlled drugs.
       
Element: Store dispensary stock.
  • Use safe manual handling techniques when moving and storing stock to avoid injury.
  • Identify dispensary product layout and store stock promptly in appropriate storage location.
  • Choose and maintain appropriate environmental conditions for storage of perishable items.
  • Ensure special dispensary items are stored according to security requirements.
       
Element: Maintain dispensary stock.
  • Check and adjust environmental conditions of storage regularly to maintain perishable dispensary stock at optimum quality.
  • Check quality of other stock regularly and make adjustments to ensure stock protection.
  • Rotate stock for maximum use and minimum wastage.
  • Assist pharmacist to manage-out stock of branded medicines when introducing generic equivalents.
  • Monitor, calculate and maintain working stock levels in consultation with pharmacist and with consideration of Pharmaceutical Benefits Scheme (PBS) price disclosure system.
  • Organise and participate in stocktakes at appropriate intervals.
  • Produce accurate stocktake reports within designated timelines and maintain accurate stock control records.
  • Investigate, resolve and report stock losses and discrepancies.
  • Use stock control system to maintain stock control records.
       
Element: Dispose of dispensary stock waste.
  • Sort waste and obtain pharmacist approval to reject out-of-date, damaged and excess dispensary stock.
  • Dispose of waste under pharmacist supervision, according to environmental and special waste disposal requirements.
  • Update dispensary stock records following disposal.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Order dispensary stock.

1.1.Follow organisational procedures for stock maintenance activities.

1.2.Identify dispensary stock maintenance requirements.

1.3.Refer to and interpret preferred supplier arrangements and confirm stock availability, cost and delivery times.

1.4.Seek direction or clarifications from pharmacist and obtain pharmacist approval for stock orders.

1.5.Place clear, unambiguous documented orders for dispensary items within required timelines.

1.6.Complete and keep accurate purchase and costing records.

2. Take delivery of dispensary stock.

2.1.Check incoming dispensary stock against orders and delivery documentation, and identify, record and report discrepancies.

2.2.Inspect items for damage, quality and use by dates and record and report findings.

2.3.Check cold chain items have been maintained at optimum temperature and report unacceptable quality to pharmacist.

2.4.Record details of incoming stock.

2.5.Alert pharmacist to delivery of controlled drugs.

3. Store dispensary stock.

3.1.Use safe manual handling techniques when moving and storing stock to avoid injury.

3.2.Identify dispensary product layout and store stock promptly in appropriate storage location.

3.3.Choose and maintain appropriate environmental conditions for storage of perishable items.

3.4.Ensure special dispensary items are stored according to security requirements.

4. Maintain dispensary stock.

4.1.Check and adjust environmental conditions of storage regularly to maintain perishable dispensary stock at optimum quality.

4.2.Check quality of other stock regularly and make adjustments to ensure stock protection.

4.3.Rotate stock for maximum use and minimum wastage.

4.4.Assist pharmacist to manage-out stock of branded medicines when introducing generic equivalents.

4.5.Monitor, calculate and maintain working stock levels in consultation with pharmacist and with consideration of Pharmaceutical Benefits Scheme (PBS) price disclosure system.

4.6.Organise and participate in stocktakes at appropriate intervals.

4.7.Produce accurate stocktake reports within designated timelines and maintain accurate stock control records.

4.8.Investigate, resolve and report stock losses and discrepancies.

4.9.Use stock control system to maintain stock control records.

5. Dispose of dispensary stock waste.

5.1.Sort waste and obtain pharmacist approval to reject out-of-date, damaged and excess dispensary stock.

5.2.Dispose of waste under pharmacist supervision, according to environmental and special waste disposal requirements.

5.3.Update dispensary stock records following disposal.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

order and take delivery of each of these types of dispensary stock for three supply periods:

Prescription Only Medicine (S4)

branded medicines

bioequivalent generic medicines

drops

insulin

liquids

ointments and creams

pessaries

suppositories

tablets and capsules

vaccines

maintain dispensary stock in optimum condition across three supply periods

safely dispose of the following types of dispensary waste:

hazardous substances

expired stock

damaged stock

medicines returned by customers

participate in a stocktake

generate each of the following stock reports over the above supply periods:

stock level reports

stock performance reports

stock loss reports

stocktake reports.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

role boundaries and responsibilities of dispensary assistants and pharmacists for maintaining dispensary stock

organisational procedures for maintaining dispensary stock:

ordering dispensary stock

recording incoming stock

recording and reporting discrepancies and quality deficiencies

recording stock levels

monitoring and maintaining quality of stock

maintaining security of dispensary stock

work health and safety for stock control

dispensary stocktakes

waste handling, sorting and disposal

organisational stock reorder cycles

safe manual handling techniques for moving and storing dispensary stock; those for bending, lifting and carrying heavy items

principles of stock control:

rotation and replenishment

product life cycle and maximising the use of all stock

managing out stock of branded medicines when introducing generic equivalents

checking for slow moving items

financial implications of stock level control

sources of product and supplier information

sources of information on negotiated cost of supply, contractual arrangements and preferred supplier arrangements

Pharmaceutical Benefits Scheme (PBS) price disclosure system, and how this impacts on stock management

when scheduled reduction days occur and how this affects the amount of stock held and its value

types of medicines subject to price disclosure

purpose of batch numbering and expiry dates on pharmaceutical products

dispensary layout and storage requirements for dispensary items:

alphabetical arrangement of medications

sequential positioning of medications along shelves

controlled substances under specific secured storage conditions

grouping of Pharmacist Only Medicines (S3)

hazardous substances

refrigeration

optimum environmental storage conditions, including temperature, light and humidity controls, for perishable and cold chain dispensary items

reasons for stock loss and damage and methods to control these

disposal methods for dispensary waste:

returning to supplier

using a disposal service

environmentally sound disposal methods for hazardous waste:

pharmaceutical raw materials

cleaning products

pharmaceutical sharps

formats for, use and contents of:

order and delivery documentation

stock recording documentation

Electronic Data Interchange (EDI) forms

stock level reports

stock performance reports

stock loss reports

stocktake reports

features and functions of dispensary stock control software.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Order dispensary stock.

1.1.Follow organisational procedures for stock maintenance activities.

1.2.Identify dispensary stock maintenance requirements.

1.3.Refer to and interpret preferred supplier arrangements and confirm stock availability, cost and delivery times.

1.4.Seek direction or clarifications from pharmacist and obtain pharmacist approval for stock orders.

1.5.Place clear, unambiguous documented orders for dispensary items within required timelines.

1.6.Complete and keep accurate purchase and costing records.

2. Take delivery of dispensary stock.

2.1.Check incoming dispensary stock against orders and delivery documentation, and identify, record and report discrepancies.

2.2.Inspect items for damage, quality and use by dates and record and report findings.

2.3.Check cold chain items have been maintained at optimum temperature and report unacceptable quality to pharmacist.

2.4.Record details of incoming stock.

2.5.Alert pharmacist to delivery of controlled drugs.

3. Store dispensary stock.

3.1.Use safe manual handling techniques when moving and storing stock to avoid injury.

3.2.Identify dispensary product layout and store stock promptly in appropriate storage location.

3.3.Choose and maintain appropriate environmental conditions for storage of perishable items.

3.4.Ensure special dispensary items are stored according to security requirements.

4. Maintain dispensary stock.

4.1.Check and adjust environmental conditions of storage regularly to maintain perishable dispensary stock at optimum quality.

4.2.Check quality of other stock regularly and make adjustments to ensure stock protection.

4.3.Rotate stock for maximum use and minimum wastage.

4.4.Assist pharmacist to manage-out stock of branded medicines when introducing generic equivalents.

4.5.Monitor, calculate and maintain working stock levels in consultation with pharmacist and with consideration of Pharmaceutical Benefits Scheme (PBS) price disclosure system.

4.6.Organise and participate in stocktakes at appropriate intervals.

4.7.Produce accurate stocktake reports within designated timelines and maintain accurate stock control records.

4.8.Investigate, resolve and report stock losses and discrepancies.

4.9.Use stock control system to maintain stock control records.

5. Dispose of dispensary stock waste.

5.1.Sort waste and obtain pharmacist approval to reject out-of-date, damaged and excess dispensary stock.

5.2.Dispose of waste under pharmacist supervision, according to environmental and special waste disposal requirements.

5.3.Update dispensary stock records following disposal.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Follow organisational procedures for stock maintenance activities. 
Identify dispensary stock maintenance requirements. 
Refer to and interpret preferred supplier arrangements and confirm stock availability, cost and delivery times. 
Seek direction or clarifications from pharmacist and obtain pharmacist approval for stock orders. 
Place clear, unambiguous documented orders for dispensary items within required timelines. 
Complete and keep accurate purchase and costing records. 
Check incoming dispensary stock against orders and delivery documentation, and identify, record and report discrepancies. 
Inspect items for damage, quality and use by dates and record and report findings. 
Check cold chain items have been maintained at optimum temperature and report unacceptable quality to pharmacist. 
Record details of incoming stock. 
Alert pharmacist to delivery of controlled drugs. 
Use safe manual handling techniques when moving and storing stock to avoid injury. 
Identify dispensary product layout and store stock promptly in appropriate storage location. 
Choose and maintain appropriate environmental conditions for storage of perishable items. 
Ensure special dispensary items are stored according to security requirements. 
Check and adjust environmental conditions of storage regularly to maintain perishable dispensary stock at optimum quality. 
Check quality of other stock regularly and make adjustments to ensure stock protection. 
Rotate stock for maximum use and minimum wastage. 
Assist pharmacist to manage-out stock of branded medicines when introducing generic equivalents. 
Monitor, calculate and maintain working stock levels in consultation with pharmacist and with consideration of Pharmaceutical Benefits Scheme (PBS) price disclosure system. 
Organise and participate in stocktakes at appropriate intervals. 
Produce accurate stocktake reports within designated timelines and maintain accurate stock control records. 
Investigate, resolve and report stock losses and discrepancies. 
Use stock control system to maintain stock control records. 
Sort waste and obtain pharmacist approval to reject out-of-date, damaged and excess dispensary stock. 
Dispose of waste under pharmacist supervision, according to environmental and special waste disposal requirements. 
Update dispensary stock records following disposal. 

Forms

Assessment Cover Sheet

SIRCDIS006 - Maintain dispensary stock
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIRCDIS006 - Maintain dispensary stock

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: