Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRCPPK201 Mapping and Delivery Guide
Assist customers seeking commonly requested vitamins, minerals and supplements
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SIRCPPK201 - Assist customers seeking commonly requested vitamins, minerals and supplements |
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Description | This unit describes the performance outcomes, skills and knowledge required to assess customer needs, advise on, and select and supply vitamins, minerals and other supplements commonly requested from the pharmacy range. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to community pharmacy employees working as pharmacy assistants. It restricts pharmacy assistants to suggesting unscheduled vitamins, mineral and supplements and unscheduled medicines to customers, in situations not requiring referral to a pharmacist for therapeutic advice. In situations where customers seeking vitamins, minerals or supplements require referral to a pharmacist for therapeutic advice, or where the supply of Pharmacist Only Medicines is required, the pharmacy assistant gathers information, refers the customer on, and then supports the pharmacist by finalising the supply of medicines and products.A person undertaking this role is required to work under the supervision of a pharmacist. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | SIRCHCS201Support the supply of Pharmacy Medicines and Pharmacist Only Medicines | ||
Competency Field | Pharmacy Product Knowledge |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Collect information on customer vitamin or supplement needs. |
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Element: Identify and respond to customer needs and requirements. |
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Element: Provide relevant product, self-care and lifestyle information. |
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Element: Maintain and build own knowledge of commonly requested vitamins, minerals and supplements. |
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