Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIRRINV001 Mapping and Delivery Guide
Receive and handle retail stock

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIRRINV001 - Receive and handle retail stock
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to receive and store retail stock. It requires the ability to check stock quality and quantity against order requirements; store or present stock correctly; and maintain cleanliness of stock-handling areas. This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles. However; in smaller retail businesses, senior personnel also undertake this function. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a retail environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure use of:

manufacturer instructions for stock handling and storage

organisational policies and procedures for stock handling and control

retail stock display areas

range of retail stock

stock control documentation

delivery dockets

orders

reporting documentation

stock receiving bay or area

stock storage areas

assessment activities that allow the individual to:

work within commercial speed, timing and productivity

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Prerequisites/co-requisites
Competency Field Inventory
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Maintain stock handling and storage areas.
  • Maintain cleanliness of stock handling and storage areas.
  • Ensure correct environmental conditions for storage of perishable and other stock to prevent loss or damage as required.
  • Remove and dispose of waste to minimise safety risks and environmental impacts.
  • Report hazards and potential hazards to relevant personnel to minimise safety risks.
       
Element: Accept stock delivery.
  • Check incoming stock quantities against order documentation.
  • Inspect incoming stock quality, and accurately report quality issues or damage to relevant personnel.
  • Record stock delivery, and report discrepancies with orders as required.
  • Unpack and handle stock according to manufacturer instructions and safe manual handing techniques to avoid personal health risk and stock damage.
  • Store or display stock promptly in designated location.
       
Element: Replenish stock levels.
  • Rotate, replenish and present stock according to organisational requirements for stock levels.
  • Record stock waste or shrinkage according to organisational procedures.
  • Maintain optimal stock levels on retail shop floor.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Maintain stock handling and storage areas.

1.1.Maintain cleanliness of stock handling and storage areas.

1.2.Ensure correct environmental conditions for storage of perishable and other stock to prevent loss or damage as required.

1.3.Remove and dispose of waste to minimise safety risks and environmental impacts.

1.4.Report hazards and potential hazards to relevant personnel to minimise safety risks.

2. Accept stock delivery.

2.1.Check incoming stock quantities against order documentation.

2.2.Inspect incoming stock quality, and accurately report quality issues or damage to relevant personnel.

2.3.Record stock delivery, and report discrepancies with orders as required.

2.4.Unpack and handle stock according to manufacturer instructions and safe manual handing techniques to avoid personal health risk and stock damage.

2.5.Store or display stock promptly in designated location.

3. Replenish stock levels.

3.1.Rotate, replenish and present stock according to organisational requirements for stock levels.

3.2.Record stock waste or shrinkage according to organisational procedures.

3.3.Maintain optimal stock levels on retail shop floor.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

follow organisational policies and procedures, safe work practices and manufacturer instructions to perform each of the following stock control procedures:

receive and process incoming stock

store retail stock

maintain retail stock levels

maintain stock delivery records

follow organisational stock control policies and procedures to process stock in each of the following situations:

stock quality is poor

stock quantity errors

incorrect stock is delivered

maintain stock handling and storage areas, according to organisational policies and procedures, when completing the above stock control activities.

Demonstrated knowledge required to complete the tasks outlined in the elements and performance criteria of this unit:

principles of stock control procedures:

rotation and replenishment

product life cycle

organisational stock control policies and procedures for:

receiving stock from suppliers

recording incoming stock

recording and reporting stock discrepancies and quality issues

recording stock waste and shrinkage

stock quality standards

unpacking, storage and display of stock

damaged or missing stock

key features of retail products that relate to handling and storage:

handling techniques to minimise damage

general care

optimum storage conditions

features of damaged or spoiled stock

correct disposal methods

safe manual handing techniques for moving and storing retail stock

relevant legislation and standards relevant to receiving and storing retail stock.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Maintain stock handling and storage areas.

1.1.Maintain cleanliness of stock handling and storage areas.

1.2.Ensure correct environmental conditions for storage of perishable and other stock to prevent loss or damage as required.

1.3.Remove and dispose of waste to minimise safety risks and environmental impacts.

1.4.Report hazards and potential hazards to relevant personnel to minimise safety risks.

2. Accept stock delivery.

2.1.Check incoming stock quantities against order documentation.

2.2.Inspect incoming stock quality, and accurately report quality issues or damage to relevant personnel.

2.3.Record stock delivery, and report discrepancies with orders as required.

2.4.Unpack and handle stock according to manufacturer instructions and safe manual handing techniques to avoid personal health risk and stock damage.

2.5.Store or display stock promptly in designated location.

3. Replenish stock levels.

3.1.Rotate, replenish and present stock according to organisational requirements for stock levels.

3.2.Record stock waste or shrinkage according to organisational procedures.

3.3.Maintain optimal stock levels on retail shop floor.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Maintain cleanliness of stock handling and storage areas. 
Ensure correct environmental conditions for storage of perishable and other stock to prevent loss or damage as required. 
Remove and dispose of waste to minimise safety risks and environmental impacts. 
Report hazards and potential hazards to relevant personnel to minimise safety risks. 
Check incoming stock quantities against order documentation. 
Inspect incoming stock quality, and accurately report quality issues or damage to relevant personnel. 
Record stock delivery, and report discrepancies with orders as required. 
Unpack and handle stock according to manufacturer instructions and safe manual handing techniques to avoid personal health risk and stock damage. 
Store or display stock promptly in designated location. 
Rotate, replenish and present stock according to organisational requirements for stock levels. 
Record stock waste or shrinkage according to organisational procedures. 
Maintain optimal stock levels on retail shop floor. 

Forms

Assessment Cover Sheet

SIRRINV001 - Receive and handle retail stock
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIRRINV001 - Receive and handle retail stock

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: