Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRRPOS003A Mapping and Delivery Guide
Deliver mail in a retail environment
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | SIRRPOS003A - Deliver mail in a retail environment |
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Description | This unit describes the performance outcomes, skills and knowledge required to prepare and deliver mail in a retail postal environment. | ||
Employability Skills | The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit applies to retail post frontline service personnel. It requires the team member to consistently apply postal outlet policy and procedures, and safely and securely handle mail items, delivering them to customers and accurately completing required records and documentation. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Retail Post |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Access mail for delivery in a retail environment. |
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Element: Handle mail items. |
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Element: Record mail delivery. |
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