Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRRRPK009A Mapping and Delivery Guide
Recommend toddler and baby products
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SIRRRPK009A - Recommend toddler and baby products |
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Description | This unit describes the performance outcomes, skills and knowledge required to recommend and provide advice on toddler and baby products and services to retail customers. | ||
Employability Skills | The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit involves the application of knowledge of the store toddler and baby product range to provide advice to customers and other sales staff with regard to quality, design, safety features, age suitability, durability, performance and price, along with advice on services available. Frontline service personnel are responsible for these functions. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Product Knowledge |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Research store product range. |
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Element: Recommend baby and toddler products. |
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Element: Advise on manufacturer warranties. |
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Element: Advise on product service and repairs. |
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