Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRRRPK011A Mapping and Delivery Guide
Recommend books or newsagency services
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | SIRRRPK011A - Recommend books or newsagency services |
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Description | This unit describes the performance outcomes, skills and knowledge required to provide advice to customers to assist their buying decisions in relation to books, newspapers, magazines, reader services, newspaper deliveries and related products and services. | ||
Employability Skills | The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit involves the application of knowledge of the store book or newsagency product range to provide advice to customers and other sales team staff with regard to types of publications in the store range, frequency and availability of publications, marketing tie-ins, price and ancillary products and services offered by the store. Frontline service personnel are responsible for these functions. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Product Knowledge |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Research book and newsagency products. |
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Element: Recommend book and newsagency products. |
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Element: Advise on and arrange reader and newsagency services. |
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Element: Process returns to publishers. |
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