Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRWSLS004 Mapping and Delivery Guide
Optimise customer and territory coverage
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SIRWSLS004 - Optimise customer and territory coverage |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to efficiently plan for and service business customers within a defined territory, and seek opportunities to improve territory coverage and service efficiency.It applies to individuals working in frontline sales roles who work according to defined sales and service standards and objectives.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated in a wholesale environment. This can be: an industry workplace a simulated industry environment. Assessment must ensure access to: organisational policies and procedures for sales activities a business sale system organisational business plans and objectives customers with different requirements. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors. |
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Prerequisites/co-requisites | |||
Competency Field | Sales |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish coverage plan. |
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Element: Report on customer interactions. |
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Element: Improve coverage. |
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