Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRXCCS004A Mapping and Delivery Guide
Develop business to business relationships
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SIRXCCS004A - Develop business to business relationships |
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Description | This unit describes the performance outcomes, skills and knowledge required to enhance business relationships that will deliver wholesale businesses outcomes. | ||
Employability Skills | The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit reinforces ways to work with business customers to develop sustainable and beneficial business relationships, including recognising positive opportunities for other businesses, analysing competitors activities, implementing systems and strategies that support business partnerships, and integrating business relationships with business and strategic goals. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Client and Customer Service |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Work with other businesses to maximise their success. |
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Element: Develop management systems that support business relationships. |
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Element: Provide forecast information to other businesses. |
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Element: Improve business and customer outcomes. |
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Element: Expand business relationships. |
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