Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIRXINV407 Mapping and Delivery Guide
Manage suppliers

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIRXINV407 - Manage suppliers
Description This unit describes the performance outcomes, skills and knowledge required to identify and engage new suppliers, establish and sustain supplier relationships, negotiate supply of goods, monitor supplier performance and discontinue unsatisfactory suppliers.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit requires the consistent application of store policy and legislative requirements in regard to procurement of stock, maintenance of supplier relations, and quality control.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop and manage suppliers.
  • Establish performance indicators for supplier performance, according to store policy.
  • Identify and engage new suppliers with required merchandise range and determine their ability to meet performance indicators.
  • Develop cooperative relationships with supplier representatives according to store policy.
  • Monitor performance of existing suppliers against performance indicators.
  • Discontinue relations with existing suppliers who do not meet performance indicators, according to store policy.
       
Element: Negotiate and manage supply of goods.
  • Negotiate and implement arrangements with suppliers according to store policy and procedures, and communicate to relevant personnel.
  • Authorise special pricing arrangements and customer payment agreements and communicate to relevant staff and management according to store policy.
  • Monitor records of suppliers and stock for accuracy and legibility and take appropriate action where necessary.
  • Identify market factors affecting supply and communicate to relevant personnel.
  • Produce complete and accurate records of negotiations and agreements, and convey to relevant personnel within designated timelines.
  • Take immediate corrective action where potential or actual problems with supply are indicated.
  • Analyse, evaluate and amend stock range and source of supply according to feedback from management, staff and customers.
       
Element: Monitor merchandise quality control.
  • Confirm merchandise quality standards with suppliers according to legal requirements, customer requirements and store policy.
  • Monitor and ensure quality of merchandise during supply, manufacture and delivery processes.
  • Record and analyse stock return figures against target figures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

applies store policy and procedures, industry codes of practice, statutory requirements and regulations in regard to managing suppliers

identifies suppliers and maintains supplier relations

monitors quality control

negotiates supply of goods

rationalises stock.

Context of and specific resources for assessment

Assessment must ensure access to:

a retail work environment

organisational buying policy and procedures

relevant store systems, information and documentation, including:

a stock management system

records of suppliers and stock range

stock returns data.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

customer feedback

written or verbal questioning to assess knowledge and understanding

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical and problem-solving skills to:

analyse stock range

develop and implement performance indicators

communication and interpersonal skills to:

ask questions to identify and confirm requirements

establish supplier relationships and negotiate supply of goods

give instructions

liaise with relevant personnel

use and interpret non-verbal communication

use language and concepts appropriate to cultural differences

literacy and numeracy skills to:

analyse stock figures

document performance indicators

produce and review documentation

Required knowledge

industry and store information, including:

channels of distribution

existing and possible new suppliers

range of merchandise available

relevant legislation, statutory requirements and codes of practice relating to the retail industry

store policy and procedures in regard to:

buying

current and future stock inventory levels

profit margins

quality control

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.

Performance indicators may include:

merchandise range

performance

price

profitability

quality

service

supply reliability.

Negotiationprocess may include:

strategies to maximise profits

terms of trade.

Pricing arrangements may include:

cash on delivery (COD)

cheque

credit card

invoice

GST.

Market factors may include:

fashion trends

product availability

sales performance.

Legal requirements may include:

licence, patent or copyright arrangements

pricing procedures, including GST requirements

sale of second-hand goods

Australian Consumer Law.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish performance indicators for supplier performance, according to store policy. 
Identify and engage new suppliers with required merchandise range and determine their ability to meet performance indicators. 
Develop cooperative relationships with supplier representatives according to store policy. 
Monitor performance of existing suppliers against performance indicators. 
Discontinue relations with existing suppliers who do not meet performance indicators, according to store policy. 
Negotiate and implement arrangements with suppliers according to store policy and procedures, and communicate to relevant personnel. 
Authorise special pricing arrangements and customer payment agreements and communicate to relevant staff and management according to store policy. 
Monitor records of suppliers and stock for accuracy and legibility and take appropriate action where necessary. 
Identify market factors affecting supply and communicate to relevant personnel. 
Produce complete and accurate records of negotiations and agreements, and convey to relevant personnel within designated timelines. 
Take immediate corrective action where potential or actual problems with supply are indicated. 
Analyse, evaluate and amend stock range and source of supply according to feedback from management, staff and customers. 
Confirm merchandise quality standards with suppliers according to legal requirements, customer requirements and store policy. 
Monitor and ensure quality of merchandise during supply, manufacture and delivery processes. 
Record and analyse stock return figures against target figures. 

Forms

Assessment Cover Sheet

SIRXINV407 - Manage suppliers
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIRXINV407 - Manage suppliers

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: